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2021-08-02Candidate information booklet for the position of Ombudsman and Information Commissioner of Ireland
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2015-12-15December News from the Parliamentary and Health Service Ombudsman
In 2014-15, the Parliamentary and Health Service Ombudsman carried out 4,000 investigations – ten times more than were completed in 2012-13. Rebecca Marsh, Executive Director of Operations and Investigations, explains the use of feedback to improve the service that people are expecting.
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2021-07-29La situation des enfants français détenus dans les camps au nord-est de la Syrie
Saisie depuis 2017 de plusieurs réclamations de familles portant sur la situation d’enfants français et de leurs mères retenus dans les camps au nord-est de la Syrie, la Défenseure des droits a adressé des observations au Comité des droits de l’enfant, en qualité de tiers-intervenant au titre de sa mission de défense des droits et de l’intérêt supérieur de l’enfant que lui confie la loi organique du 29 mars 2011.
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2021-07-29New Ombudsman takes office
Mr. Rajmanlal Joseph was appointed the 5th Ombudsman of the Republic of Trinidad and Tobago for a period of 3 years. Mr. Joseph succeeded Mr. Patrick Mark Wellington who served as Ombudsman from 2018 to 2021.
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2021-07-28Presentation of Annual Report 47 for the Year 2020
On 22 June 2021, the State Comptroller and Ombudsman, Mr. Matanyahu Englman, laid on the table of the Knesset (Israeli parliament) Annual Report 47 of the Ombudsman for the year 2020.
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2015-12-07FRA Report on violence against children with disabilities
This summary report outlines relevant international and European standards and reviews national legislation and policies addressing violence against children with disabilities. The summary also explores the extent and different causes, settings and forms of such violence, and presents measures and initiatives to prevent it.
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2015-12-07Ombudsman’s staff attends training on monitoring the rights of the child
In recent days, the Ombudsman Office in coordination with UNICEF country office launched five day training on increasing capacities to monitor the child rights for the members of the national preventive group and heads of the Regional Offices of the Ombudsman. UNICEF international experts Mr. Reider Hiermann and Ms. Anna Nordenmark were involved into this event as trainers.
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2021-07-26Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2021-07-26Ombudsman Hong Kong announces results of own-motion investigations
The Ombudsman Hong Kong announced two new Investigation Reports on the Effectiveness of Mosquito Prevention and Control by Food and Environmental Hygiene Department and the Government's Arrangements for Engaging Outside Interpretation Services.
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2021-07-2628. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (16 – 22 de julio de 2021)
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2021-07-26Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
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2015-12-03Derechos Humanos y Metrópolis. La Defensa de los Derechos Humanos y Universitarios. Del Multiculturalismo a la Interculturalidad: Las Defensorías Especializadas
Los días 5 y 6 de noviembre pasados, se llevó a cabo en la Ciudad de México, el Seminario Internacional: Derechos Humanos y Metrópolis. La Defensa de los Derechos Humanos y Universitarios. Del Multiculturalismo a la Interculturalidad: Las Defensorías Especializadas. El encuentro tuvo lugar en la Rectoría General de la Universidad Autónoma Metropolitana, coorganizadora del Seminario.
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2017-03-23Defensor del Pueblo de Navarra - Informe Anual - 2016 - ES
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2015-12-02Community faces separation after only chance to remain together was squandered
An investigation by the Parliamentary and Health Service Ombudsman has found that a small, tight-knit community was denied the chance to stay together due to a catalogue of errors by High Speed Two Limited (HS2 Ltd). A group of six families, from Staffordshire, whose homes were set to be destroyed because they were on the HS2 route, fell victim of a number of failings by HS2 Ltd over two years, placing them under severe stress and worry, hugely impacting their home lives, jobs, careers and health.
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2015-12-02Demande que plus d’informations sur les décisions concernant les demandes de prestations d’invalidité soient données
L’ombudsman des vétérans, Guy Parent, a publié aujourd’hui les résultats d’une évaluation de la mise en œuvre, par Anciens Combattants Canada, des huit recommandations contenues dans son rapport de 2011 intitulé Le droit des vétérans de connaître les motifs des décisions : Une question d’équité procédurale, et son rapport de 2012 intitulé Le droit des vétérans à la divulgation : Une question d’équité procédurale. Les deux rapports précisaient les améliorations requises pour assurer la transparence et l’équité du processus de présentation et d’évaluation des demandes de prestations d’invalidité d’Anciens Combattants Canada.
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2021-07-23Las Defensorías de Cataluña, del País Vasco y el Defensor del Menor de Andalucía piden que se promueva la integración visible de los derechos de los niños y niñas en los procesos de toma de decisiones
Las Instituciones del Defensor del Menor de Andalucía, Sindic de Greuges de Cataluña y Ararteko del País Vasco han realizado una declaración de posicionamiento sobre la “Evaluación del impacto sobre los derechos de la infancia” (CRIA), instando a los Estados, las autoridades nacionales, regionales, europeas e internacionales y a todas aquellas autoridades competentes a aplicar los procesos de evaluación de los derechos de la infancia y el análisis de impacto sobre dichos derechos.
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2021-07-22Victorian Ombudsman Releases New Good Complaint Handling Guide
The Victorian Ombudsman has today released its Councils and Complaints – A Good Practice Guide 2nd Edition, incorporating the new legislative provisions of the Local Government Act, using good practice complaint handling and reminding councils to look through a human rights lens when dealing with complaints.
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2021-07-22Ombudsman Trinidad and Tobago - Annual Report 2020 - EN
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2021-07-22councils-and-complaints-a-good-practice-guide-2nd-edition
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2021-07-22Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN