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2021-04-13AORC-IOI Webinar - Visiting Places of Detention - Invitation & Speaker Information
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2016-08-12IOI Secretary General Kraeuter meets Ombudsman of South Tyrol
After holding consultation days in Vorarlberg and Tyrol Ombudsman Guenther Kraeuter followed an invitation from the South Tyrol Ombudsman, Gabriele Morandell, this week. As part of a public event in Bolzano Kraeuter presented the Austrian institution and explained the main tasks of the International Ombudsman Institute (IOI).
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2016-05-17
Public Defender presents April edition of information bulletin
The Public Defender's April information bulletin offers information about the Office activities, including the developed recommendations and proposals, involvement in the legislative process, educational and training seminars, and information meetings in the regions, Public Defender's international visits and international stories about the protection of human rights.
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2016-12-21
Ontario Ombudsman to investigate segretation process in Ontario jails
Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of serious issues raised in an increasing number of complaints.
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2017-05-12
End of Financial Year Training Opportunities in Brisbane
The Queensland Ombudsman offers practical and interactive training opportunities for public sector officers on managing complaints, making decisions, managing unreasonable conduct and ethical dilemmas.
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2022-07-07
France - Rapport annuel 2021 - FR
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2022-07-07
France - Rapport annuel 2021 - FR
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2017-04-04
Ombudsman and Ombudsman for Children can now investigate complaints from those in Direct Provision
From Monday 3 April the Ombudsman’s Office of Ireland will be accepting complaints from people living in Direct Provision, while complaints from children or on behalf of children, can be made to the Irish Ombudsman for Children’s Office. This is a change that has been long called for by both Offices and which will provide equal access to complaints procedures for people in Direct Provision.
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2016-05-02
Spring issue 2016 of Ombudsman’s Casebook
The Irish Ombudsman has published the office’s spring edition 2016 of “The Ombudsman’s Casebook”.
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2021-07-05
OM City of Laval - Annual Report 2019 - FR
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2022-04-08
Informe al Parlamento Vasco 2021
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2016-05-09
Statement of Parliament Commissioner on occasion of 30th anniversary of Chernobyl accident
On the occasion of the 30th anniversary of the Chernobyl nuclear accident, the Ukrainian Parliament Commissioner for Human Rights issued a statement in memory of the thousands of innocent people who lost their lives on 20 April 1986.
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2016-05-30
Ombudsman to investigate Brampton procurement practices
Ontario Ombudsman Paul Dubé announced an investigation into the city of Brampton’s procurement practices this week. The announcement marks the Ombudsman’s first systemic investigation relating to a municipality, since the Ombudsman’s mandate was expanded to include the province’s municipalities as of 1 January 2016.
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2016-03-23
Mr Anthony C. Mifsud sworn in as Parliamentary Ombudsman
Mr. Anthony C. Mifsud, FCIPD, was sworn in as Parliamentary Ombudsman in a ceremony presided over by H.E. Marie-Louise Coleiro Preca, President of Malta and in the presence of the Prime Minister, the Hon. Joseph Muscat, the Speaker of the House, the Hon. Angelo Farrugia and the Leader of the Opposition, the Hon. Simon Busuttil.
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2017-03-20
New Ombudsperson Québec appointed
On Wednesday, March 15, 2017, the National Assembly proceeded to appoint Madam Marie Rinfret as Ombudsperson in Québec.
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2021-06-16
Webinar on Systemic Investigations - Presentation Barbara Finlay
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2016-02-16
Public Defender presents Information Bulletin
On February 5, 2016, the Public Defender held a press conference, where he presented the January information bulletin. In the greeting of the bulletin the Public Defender talked about the changes that took place in the Public Defender's office and throughout the country last year. He stressed the importance of the opening of the Academy of Human Rights and the launch of a hotline, the election of Public Defender as a full member of the International Coordinating Committee of National Human Rights Institutions and the granting of the right to take photos in prison.
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2017-02-07
Public Services Ombudsman for Wales published quarterly Casebook and Code of Conduct Casebook
Issue 27 of the Public Services Ombudsman for Wales’ Casebook (October – December 2016) has been published.
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2021-09-21
Questionnaire sur le rôle de l’ombudsman dans la promotion des droits des personnes âgées - FR