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2014-02-24Occasional Paper #82
The ombudsman and the rule of law (2005) Bruce Barbour Mr Barbour is Ombudsman of New South Wales, Australia.
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2014-02-24
Occasional Paper #47
The introduction of the institution of the ombudsman (1992) Mario F. Ganora Mr Ganora is officer of staff at the office of the Controlador General in Buenos Aires, Argentina.
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2014-02-24
Occasional Paper #33
The annual report (1986) Dr. Bernard Frank Dr. Frank was the President of the International Ombudsman Institute and in this paper he has enlarged on Prof. Stanley Anderson's Occasional Paper (#2) on the subject of the Annual Report.
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2014-02-24
Occasional Paper #78
Traditional human rights protection mechanism and the rising role of mediation in Southeastern Europe (2003) Dimitris Christopoulos / Nikiforos Diamandouros
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2013-12-20
Occasional Paper #18
The Defense Commission of the Bundestag of the Federal Republic of Germany (1982) Karl-Wilhelm Berkhan The Defence Commissioner's role in relation to the Bundestag (Parliament) and the Minister of Defence is discussed within a constitutional and historical context. Herr Berkhan is the Parliamentary Commissioner for the Armed Forces in West Germany.
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2014-02-24
Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2017-05-30
serbia om-vojvodina legal-basis
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2017-04-11
Apologies - April 2017
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2015-01-26Workshop on "Designing Consumer Redress
Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite consumer advisors, complaint handling and ombudsmen practitioners, academics and policymakers to a workshop on “Designing Consumer Redress” on 11 and 12 June 2015.
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2015-01-20
Amended regional by-laws available online
At a Regional Board meeting in Vienna in October 2014, it was agreed that the a proposal should be put to all Voting members to amend the Rules of the European Region of the IOI to allow for the election of a Regional Vice-President.
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2015-01-15
Reminder for regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2016-03-22
Defensor del Pueblo de Navarra - Informe Anual - 2011 - ES
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2014-02-24
Occasional Paper #75
Heightened public sensitivity against graft and corruption (2000) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2021-03-11
Defensor del Pueblo - Informe Anual - 2019 - ES
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2013-10-23
FRA Opinion on framework decision on racism & xenophobia
The European Union Agency for Fundamental Rights (FRA) has presented an opinion on the Framework Decision on Racism and Xenophobia, with special attention to the rights of victims of crime. This analysis was developed in response to the request of the Council of the European Union, Working Party on Fundamental Rights, Citizens’ Rights and Free Movement of Persons (FREMP).
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2016-09-23
IOI Policy Paper - Developing and Reforming Ombudsman Schemes (Sep. 2016)
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2016-12-01
ICIC 2017 - Response Form
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2014-02-24
Occasional Paper #42
An investigation into the adequacy of existing procedures relating to the use of surgical gloves at hospitals (1987) Eric Freeman Mr Freeman was the Parliamentary Commissioner for Western Australia.
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2014-02-24
Occasional Paper #52
The protection of citizens as "consumers" of government services (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administrative and Health Service Commissioner for the United Kingdom.
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2014-01-30
Vacancy on European Regional Board
Following the resignation of Mr. Alex Brenninkmeijer, a vacancy has occurred on the European Regional Board of the IOI. At the recent meeting of the European Board in Brussels, it was agreed that the preferred option for filling the vacancy left by Mr Brenninkmeijer’s resignation was an electronic ballot.