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2016-05-02Spring issue 2016 of Ombudsman’s Casebook
The Irish Ombudsman has published the office’s spring edition 2016 of “The Ombudsman’s Casebook”.
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2016-09-23IOI Policy Paper - Developing and Reforming Ombudsman Schemes (Sep. 2016)
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2016-03-11
Ombudsman Hong Kong probes mechanism for handling smoking offences
The Ombudsman, Ms Connie Lau, announced a direct investigation into the mechanism of the Food and Health Bureau (FHB) and the Department of Health (DH) for handling smoking offences to examine whether there are any inadequacies.
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2014-02-24
Occasional Paper #65
Ombudsman legislative resource document (1998) Dean Gottehrer Mr Gottehrer is a former regional director of the anchorage office of the State of Alaska Ombudsman, past President of the US Ombudsman Association and former chairman of the Ombudsman Leadership Forum in the United States.
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2014-02-24
Occasional Paper #76
The classical ombudsman - an effective reviewer of administrative decisions by government agencies (2001) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #54
Crookshank lecture: Medical attitudes and patients' perceptions (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administration and the Health Service Commissioner for the United Kingdom.
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2014-02-24
Occasional Paper #38
Variation on a classical theme: The academic ombudsman in the United States (1987) Carolyn Stieber Ms. Stieber was the University Ombudsman and Associate Professor of Political Science at Michigan State University as well as the President-elect of the University & College Ombudsman Association (U.S.A.).
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2014-02-24
Occasional Paper #23
A survey of the complaint-handing institutions in Hong Kong (1983) Rebecca Wong Kit Lin Ms. Lin is a graduate student in the Department of Political Science at the University of Hong Kong.
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2014-02-24
Occasional Paper #60
A worldwide survey of ombudsmen (1997) Prof. Donald C. Rowat Prof. Rowat is a professor emeritus of political science at Carleton University Ottawa, Ontario, Canada.
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2014-02-24
Occasional Paper #69
The development of the "ombudsmediator" on a global scale (1999) Daniel Jacoby Mr Jacoby is the Ombudsman of Québec and Secretary of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #80
How to be a good ombudsman (2004) Dr. Jacob Söderman Dr. Söderman is the former European Ombudsman from 1995 to 2003.
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2014-02-24
Occasional Paper #50
Organization, responsibilities and procedure of the Petitions Committee of the German Bundestag (1994) Petitions Committee of the German Bundestag A report prepared for the 3rd European Ombudsman Conference held in Vitoria-Gasteiz (Spain) from 27 to 30 October 1993.
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2014-02-24
Occasional Paper #68
The ombudsman concept and human rights protection (1999) Judge Anand Satyanand Judge Satyanand is an Ombudsman of New Zealand.
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2014-02-24
Occasional Paper #57
The courts, the ombudsman and the public (1996) Sir William Reid Sir William is the Parliamentary Commissioner for Administration and Health Service Commissioner for the United Kingdom.
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2014-02-24
Occasional Paper #46
The Ombudsman and human rights (1992) Dr. Marten Oosting Observations on the experience of the National Ombudsman of the Netherlands. Mr Oosting is the National Ombudsman of the Netherlands.
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2014-02-24
Occasional Paper #77
Coping with changes on all fronts (2003) Clare Lewis, Q.C. Reaffirming the ombudsman's powers and adapting its actions.
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2014-02-24
Occasional Paper #48
Protection for the name "Ombudsman" (1993) John F. Robertson Mr Robertson is the Chief Ombudsman of New Zealand and the former President of the IOI.
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2014-02-24
Occasional Paper #34
Press ombudsmen (1986) Sam Zagoria Mr Zagoria is the former Ombudsman for the Washington Post and a writer of some distinction. This is his first paper on the subject of Press Ombudsmen.
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2014-02-24
Occasional Paper #15
The Swedish Ombudsman policy illustrated by case-notes from the annual reports (1982) Ulf Lundvik A discussion of the handling of cases by the Swedish Ombudsmen by the former Chief Parliamentary Ombudsman of Sweden.
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2014-02-24
Occasional Paper #74
The ombudsman and good governance (2000) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.