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2017-05-30serbia om-vojvodina legal-basis
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2017-04-11Apologies - April 2017
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2011-04-01Versión inglés del informe
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2010-12-10IOI Canada_Ombudsman Bibliography_Books
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2017-01-20Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2016-09-23Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2017-07-14Ombudsman Hong Kong welcomes passage of Apology Bill
The Ombudsman today (July 13) welcomed the passage of the Third Reading of the Apology Bill by the Legislative Council. She expressed her thanks to the Government for its efforts in introducing the apology legislation.
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2016-09-23IOI Policy Paper - Developing and Reforming Ombudsman Schemes (Sep. 2016)
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2017-06-29Ombudsman reviews processes of school closures and mergers
Last week the New Zealand Office of the Ombudsman released the results of its most significant and comprehensive investigations. “Disclosure” presents the findings and recommendations of a review into processes for school closures and mergers in New Zealand, with a particular focus on the wide-scale school reorganisation that took place after the Canterbury earthquakes of 2011.
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2016-12-01ICIC 2017 - Response Form
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2016-03-25Follow-up NPM workshop in Vilnius from 21-23 June 2016
The IOI is pleased to inform its members that the training cooperation established with the Association for the Prevention of Torture (APT) will find its continuation in a follow-up NPM workshop with a special focus on the monitoring of psychiatric facilities. The workshop will be hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania in Vilnius from 21 to 23 June 2016 and registration is now open.
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2021-03-02Defensor del Pueblo de Navarra - Informe Anual - 2018 - ES
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2021-03-11Defensor del Pueblo - Informe Anual MNP 2015 - ES
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Australasian & Pacific Ombudsman Institutions - comparative analysis
Against the background of intensified scientific cooperation and exchange of best practice models among members IOI is pleased to offer exclusively to its members free electronic access to the comparative study on Ombudsman institutions in the Australasian & Pacific Region.
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2016-08-01Ombudsman's Casebook, Issue 7, Summer 2016
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2015-12-22law no- 05 l-019 on ombudsperson
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2021-05-19Defensor del Pueblo Europeo - Informe Anual 2020
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2014-02-24Occasional Paper #65
Ombudsman legislative resource document (1998) Dean Gottehrer Mr Gottehrer is a former regional director of the anchorage office of the State of Alaska Ombudsman, past President of the US Ombudsman Association and former chairman of the Ombudsman Leadership Forum in the United States.
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2014-02-24Occasional Paper #76
The classical ombudsman - an effective reviewer of administrative decisions by government agencies (2001) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2021-09-03PPN - Informe anual - 2019 - ES