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2018-07-13PHSO - Guidance on financial remedy (July 2018)
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2019-09-24Summary of Decisions - Mérida (Mexico) 2019
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2021-09-03PPN - Informe anual - 2016 - ES
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2017-03-24Occasional Paper #55
Equity - the supplementary function of the ombudsman (1996) Dr. Michael Mauerer Dr. Mauerer is Director of the Office of Ingrid Korosec, member of the Austrian Ombudsman Board.
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2018-04-17cayman-islands om ombudsman-law-2017
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2018-10-30Seminar on improving service delivery in Africa
The Centre for Civil Society and the African Ombudsman Research Centre (AORC) present a seminar on “Improving Service Delivery in Africa”, which will be held on 6 November 2018 at Howard College, UKZN (Durban, South Africa) and facilitated by AORC Director Advocate Arlene Brock. Speaking at this seminar will be Dr. Victor Ayeni.
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2017-03-24Occasional Paper #59
Ombudsman institutions around the world (1997) Roberta O.C. Jamieson Analysis and comparision of a plurality and practice. Ms Jamieson is the Ombudsman of Ontario, Canada.
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2018-02-15macao ccac organic-law feb-2018 en
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2019-03-29OA 2019 Conference - Programme
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2018-09-12Former Principal ran school as ‘personal fiefdom’: Ombudsman
The former Principal of Bendigo South East College, Ernest Fleming, abused his position by employing and promoting his wife and son and by facilitating benefits being channelled to companies owned by another son, the Victorian Ombudsman has found.
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2014-02-24Occasional Paper #67
Allocution prononcée à l'occasional du 2e Congrès des Ombudsmans et Médateurs de la Francophonie Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2016-03-22Defensor del Pueblo de Navarra - Informe Anual - 2009 - ES
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2010-11-23qo ar 2009-2010 web2
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2021-03-02Defensor del Pueblo de Navarra - Informe Anual - 2019 - ES
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2017-11-21African Region: Regional By-laws (Nov. 2016) - EN
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2013-10-23FRA Opinion on Framework Decision on Racism & Xenophobia
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2016-09-12WorkSafe – complex claims process needs fixing
(Monday 12 September 2016) Victoria’s workers compensation scheme must be recalibrated to ensure that complex claims are resolved in a fair and timely manner, a Victorian Ombudsman investigation has found.
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2017-11-30Ombudsman OQR issue 21 spring 2017
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2021-03-02Defensor del Pueblo de Navarra - Informe Anual - 2017 - ES
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2017-07-04rules-on-municipal-ombudswoman-man