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2025-11-21Investigation Report: Weaponising Child Support: when the system fails families
An investigation by the Commonwealth Ombudsman, released in June 2025, found the Government agency, Services Australia, is not doing enough to identify and respond to financial abuse through the Child Support program. This financial abuse is commonly referred to as 'the weaponisation of Child Support'.
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2025-11-21
Reserva la fecha para el webinario "Comprendiendo los Marcos de Derechos Humanos: Integrando Normas Internacionales en la Práctica del Ombudsman"
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en el webinario "Comprendiendo los Marcos de Derechos Humanos: Integrando Normas Internacionales en la Práctica del Ombudsman". Este webinario, que está organizado en colaboración con el Institute Internacional del Ombudsman (IIO), tendrá lugar el martes el 10 de diciembre de 2025 a las 10:00 (GMT+2).
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2025-11-21
Réservez la date pour le webinaire "Comprendre les cadres des droits de l’homme : Intégrer les normes internationales dans la pratique de l’Ombudsman"
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), dans le webinaire "Comprendre les cadres des droits de l’homme : Intégrer les normes internationales dans la pratique de l’Ombudsman", en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 10 décembre 2025 à 10h00, (GMT +2).
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2025-11-21
Save the date for the webinar on “Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice”
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice". This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 10 December 2025 at 10 am (GMT+2).
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2023-11-0746. Working Session K: Andrew Ecclestone – UK & comparative experience
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2023-11-07
52. Plenary Session V: Karen Finnegan – Good records management and open government: Equal partners
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2023-11-15
Final Report
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2023-08-25
Federal Public Defenders' Office - Defenders' report - Situation of Human Rights in Brazil - EN
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2024-02-01
Ombudsman Sindh urges the Government to eliminate the non-functional one room schools
While discussing the implementation status of the recommendations on the study "Issues of girls' education in Sindh", the Ombudsman Sindh urged the Government of Sindh to eliminate the non-functional one-room schools and to construct community-based low cost primary schools to provide equal education.
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2025-11-14
Los miembros del Yuan de Control inspeccionaron el distrito de Penghu
Los miembros del Yuan de Control Chen Chin-jun y Kuo Wen-tung realizaron una inspección en el distrito de Penghu del 2 al 3 de octubre de 2025. Inspeccionaron el distrito para abordar la gestión y preservación del medio ambiente marino, la conservación de los recursos hídricos y la operación y construcción del sistema de alcantarillado.
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2025-11-14
The Public Protector South Africa celebrates 30 years of strengthening constitutional democracy – a transformative journey
This year marks the 30th anniversary of the Public Protector South Africa, a milestone that reflects not only the institution’s growth but also three decades of impactful service to the people of South Africa. To commemorate this milestone, the PPSA hosted a 30-Year Anniversary International Conference from 13–15 October 2025 in Cape Town, South Africa, under the theme “30 Years of Strengthening Constitutional Democracy – A Transformative Journey".
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2025-11-14
Ombuds Day marked with appointment of new Complaints Commissioner
Her Excellency the Governor, Dileeni Daniel-Selvaratnam, announced on 9 October 2025 the appointment of Mrs. Cheryl Ann Jones as the new Complaints Commissioner, following the successful completion of the term of Complaints Commissioner Rita Gardiner.
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2025-11-14
Droits des Premières Nations et des Inuit dans les services publics : un état des lieux du Protecteur du citoyen du Québec
Le 6 novembre 2025, le protecteur du citoyen, Marc-André Dowd, a rendu public un état des lieux de la mise en œuvre des appels à l’action de la Commission d’enquête sur les relations entre les Autochtones et certains services publics au Québec : écoute, réconciliation et progrès (CERP).
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2025-11-14
First Nations and Inuit rights in public services: a situation report by the Protecteur du citoyen
On November 6, 2025, Ombudsperson Marc-André Dowd, published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (CERP in French).
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2018-03-20
Austrian Ombudsman supports Japanese research project
On 20 March 2018 Ombudsman Kräuter welcomed Mr Mahito Shindo, Assistant Professor at the School of Sciences of Waseda University, Tokyo. In a current research project Mr Shindo examines to what extent Ombudsman institutions can ensure the quality of administrative environmental decision makings. The Austrian Ombudsman Board was pleased to contribute its expertise to this academic work.
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2023-11-15
Victorian Ombudsman - Special report - Misconduct in public organisations: A casebook - EN
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2023-09-15
Ombudsman Ontario - Lessons for the Long Term Report - EN
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2023-09-15
Ombudsman Ontario - Facts and Highlights - EN
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2023-11-07
32. Working Session G: David Rutherford – The IASC Operational Guidelines and other tools and learnings that can assist Ombudsman to respond constructively to a natural disaster
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2023-11-07
41. Working Session I: Young-ran Kim – E-People Initiative; facilitating dialogue and conflict resolution between the governing and the governed