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2018-10-30Seminar on improving service delivery in Africa
The Centre for Civil Society and the African Ombudsman Research Centre (AORC) present a seminar on “Improving Service Delivery in Africa”, which will be held on 6 November 2018 at Howard College, UKZN (Durban, South Africa) and facilitated by AORC Director Advocate Arlene Brock. Speaking at this seminar will be Dr. Victor Ayeni.
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2020-04-27Covid-19 - OHCHR Aide Memoire for NHRIs (April 2020)
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2011 - ES
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2018-09-12
Former Principal ran school as ‘personal fiefdom’: Ombudsman
The former Principal of Bendigo South East College, Ernest Fleming, abused his position by employing and promoting his wife and son and by facilitating benefits being channelled to companies owned by another son, the Victorian Ombudsman has found.
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2017-03-24
Occasional Paper #55
Equity - the supplementary function of the ombudsman (1996) Dr. Michael Mauerer Dr. Mauerer is Director of the Office of Ingrid Korosec, member of the Austrian Ombudsman Board.
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2021-03-02
Defensor del Pueblo de Navarra - Informe Anual - 2018 - ES
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2017-03-24
Occasional Paper #59
Ombudsman institutions around the world (1997) Roberta O.C. Jamieson Analysis and comparision of a plurality and practice. Ms Jamieson is the Ombudsman of Ontario, Canada.
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2019-10-28
Ombudsman´s Casebook - Ombudsman of Ireland
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2019-07-08
law on bh omb
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2019-09-24
Summary of Decisions - New York (USA) 2013
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2016-09-12
WorkSafe – complex claims process needs fixing
(Monday 12 September 2016) Victoria’s workers compensation scheme must be recalibrated to ensure that complex claims are resolved in a fair and timely manner, a Victorian Ombudsman investigation has found.
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2019-09-24
Summary of Decisions - Windhoek (Namibia) 2015
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2017-07-14
Ombudsman Hong Kong welcomes passage of Apology Bill
The Ombudsman today (July 13) welcomed the passage of the Third Reading of the Apology Bill by the Legislative Council. She expressed her thanks to the Government for its efforts in introducing the apology legislation.
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2017-06-29
Ombudsman reviews processes of school closures and mergers
Last week the New Zealand Office of the Ombudsman released the results of its most significant and comprehensive investigations. “Disclosure” presents the findings and recommendations of a review into processes for school closures and mergers in New Zealand, with a particular focus on the wide-scale school reorganisation that took place after the Canterbury earthquakes of 2011.
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2021-03-02
Defensor del Pueblo de Navarra - Informe Anual - 2017 - ES
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2016-09-23
Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2019-09-24
Summary of Decisions - Mérida (Mexico) 2019
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2021-03-11
Defensor del Pueblo - Informe Anual - 2016 - ES
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2016-03-22
Defensor del Pueblo de Navarra - Informe Anual - 2010 - ES