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2017-06-14IOI participates at CAROA Conference and signs MoU
IOI President Peter Tyndall and Nilda Arduin, President of the Caribbean Ombudsman Association (CAROA) signed a Memorandum of Understanding on behalf of their respective organisations during the 9th Biannual CAROA Conference that was held from 11 – 13 June 2017 in Bonaire.
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2021-07-07Welcome address - Ms Colette Muller - EN
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2017-02-17
Commission’s intervention secures permanent employment for 400 hospital staff
Investigations of the Commission on Administrative Justice (Ombudsman) into the alleged uncoordinated and non-transparent recruitment process of an Eldoret-based hospital resulted in recommendations to confirm the complainants as long term employees under permanent and pensionable terms.
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2017-03-20
Ombudsman of City of Buenos Aires publishes booklet on political rights
The Office of the Ombudsman of the Autonomous City of Buenos Aires (Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires) has published a series of thematic booklets. A booklet on political rights is now also available in English.
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2017-05-31
NSW Ombudsman updates effective complaint management and good conduct guidelines
The New South Wales (NSW) Ombudsman, Professor John McMillan, recently published the 3rd editions of two guidelines for NSW government agencies: ‘Good conduct and administrative practice: Guidelines for state and local government’ and ‘Effective complaint handling guidelines’.
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2017-04-03
Norwegian NPM releases Annual Report 2016
While the scope of the preventive efforts was expanded in 2016 to include visits to child welfare institutions and mental health care institutions for children and young people, in 2017 the focus is on children and young people deprived of their liberty will continue.
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2021-06-30
Ombudsman Ontario - Annual Report - 2020/2021 - EN
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2016-11-30
Ombudsman Quarterly Review – Spring 2016
The Office of the Ombudsman New Zealand has published the Ombudsman Quarterly Review – Spring 2016. Follow this news item to read more about the Ombudsman’s work and most recent projects.
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2016-11-02
Ombudsman presents first issue of Network in Focus
The European Ombudsman, Emily O’Reilly, is pleased to present the first issue of Network in Focus, the annual newsletter of the European Network of Ombudsmen.
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2021-06-28
British Columbia Ombudsperson - Annual Report 2020/2021 - EN
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2017-04-13
Ombudsman strategies for acceptance of recommendations
The Office of Ontario Ombudsman Paul Dubé developed a paper on Ombudsman strategies for getting Ombudsman recommendations accepted and implemented. The paper is available here.
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2021-06-24
Seimas Ombudsmen's Office - Annual Report 2020 - Summary EN
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2021-07-23
Défenseur des Droits - Rapport - Technologies biométriques: l'impératif respect des droits fondamentaux
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2017-04-21
Conference on Evolution and Challenges of Multi-mandated NHRIs
On April 19, 2017, the Public Defender of Georgia held an International Conference on Evolution and Challenges of Multi-mandated National Human Rights Institutions (NHRIs) in connection with the 20th anniversary of his institution.
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2017-08-22
Ontarian Ombudsman offers special rate for IOI members for "Sharpening Your Teeth" training
Space is filling up fast for the Ontario Ombudsman's "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs” training course. Register today by emailing training@ombudsman.on.ca. The course takes place October 16-18, 2017, in Toronto, Ontario and covers investigation planning, interviewing, assessing evidence, report writing, and using digital and social media tools to conduct and publicize an investigation.
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2021-06-22
Control Yuan - Annual Report 2020
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2021-06-21
Denmark - Parliamentary Ombudsman - Annual Report 2020 - EN
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2017-07-05
Deputy-Ombudsman criticises children's hearings at foreign missions
Deputy-Ombudsman Maija Sakslin said she was not convinced that children's rights, legal protection and best interests are implemented in hearings associated with family reunification applications at Finland's foreign missions. The Deputy-Ombudsman investigated the issue on her own initiative and found that questionable and incorrect procedures were in use.
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2017-02-03
Secretary General visits Dublin
Peter Tyndall, newly elected President of the International Ombudsman Institute (IOI) welcomed IOI Secretary General Günther Kräuter to the Ombudsman offices on Leeson Street on 31 January 2017. Mr Kräuter was accompanied by members of the IOI Secretarial Staff.