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2015-01-26Workshop on "Designing Consumer Redress
Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite consumer advisors, complaint handling and ombudsmen practitioners, academics and policymakers to a workshop on “Designing Consumer Redress” on 11 and 12 June 2015.
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2016-03-22Defensor del Pueblo de Navarra - Informe Anual - 2011 - ES
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2015-01-20
Amended regional by-laws available online
At a Regional Board meeting in Vienna in October 2014, it was agreed that the a proposal should be put to all Voting members to amend the Rules of the European Region of the IOI to allow for the election of a Regional Vice-President.
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2015-01-15
Reminder for regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2014-02-24
Occasional Paper #75
Heightened public sensitivity against graft and corruption (2000) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2013-10-23
FRA Opinion on framework decision on racism & xenophobia
The European Union Agency for Fundamental Rights (FRA) has presented an opinion on the Framework Decision on Racism and Xenophobia, with special attention to the rights of victims of crime. This analysis was developed in response to the request of the Council of the European Union, Working Party on Fundamental Rights, Citizens’ Rights and Free Movement of Persons (FREMP).
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2016-09-23
IOI Policy Paper - Developing and Reforming Ombudsman Schemes (Sep. 2016)
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2016-12-01
ICIC 2017 - Response Form
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2014-02-24
Occasional Paper #42
An investigation into the adequacy of existing procedures relating to the use of surgical gloves at hospitals (1987) Eric Freeman Mr Freeman was the Parliamentary Commissioner for Western Australia.
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2014-02-24
Occasional Paper #52
The protection of citizens as "consumers" of government services (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administrative and Health Service Commissioner for the United Kingdom.
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2018-12-03
Recomendación de la CNDH sobre el Caso Iguala
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2014-01-30
Vacancy on European Regional Board
Following the resignation of Mr. Alex Brenninkmeijer, a vacancy has occurred on the European Regional Board of the IOI. At the recent meeting of the European Board in Brussels, it was agreed that the preferred option for filling the vacancy left by Mr Brenninkmeijer’s resignation was an electronic ballot.
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2014-03-07
Informe Anual 2013 (Spanish)
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2014-03-07
Informe Anual 2013 (Spanish)
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2016-08-01
Ombudsman's Casebook, Issue 7, Summer 2016
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2015-12-22
law no- 05 l-019 on ombudsperson
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2013-02-22
Reminder for regional subsidies 2013
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at their Wellington meeting in November 2012 to once again make regional subsidies available to IOI members. Institutions interested in applying for a regional subsidy have to submit their project proposal to the IOI General Secretariat by 25 February 2013.
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2012-11-08
Revise of financial provisions
Although legally entitled to be granted a familiy pension, the Accountant General Sindh denied a woman of this provision. The Provincial Ombudsman Sindh could resolve the problem.
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2015-06-03
ombudsman1976 wd02
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2015-06-03
asp_20020011_en