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2014-10-09SPSO - Annual Report 2011/2012 - EN
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2015-12-15December News from the Parliamentary and Health Service Ombudsman
In 2014-15, the Parliamentary and Health Service Ombudsman carried out 4,000 investigations – ten times more than were completed in 2012-13. Rebecca Marsh, Executive Director of Operations and Investigations, explains the use of feedback to improve the service that people are expecting.
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2025-12-19
APOR - Waka Tanagata - APOR E-News December 2025 - Issue 16 -EN
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2020-04-22
Ombudsman City of Montréal - Annual Report 2014
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2017-01-23
34-breakout-session-v-prof-siracha-vongsarayankura-challenges-due-to-multiple-mandates-paper
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2017-01-23
34. Breakout Session V: Prof. Siracha Vongsarayankura - Challenges due to Multiple Mandates
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2025-12-18
Ombudsman Punjab - Quarterly Newsletter 2/2025 - EN
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2025-12-18
New Ombudsman Toronto report into the City’s handling of a resident’s social assistance overpayments
The City of Toronto’s Ombudsman Kwame Addo says the City’s Employment and Social Services division made multiple errors in how it responded to a Toronto mother who’d received overpayments in social assistance. Addo says City staff did not give the client a clear explanation of what she owed, neglected information that supported her case, didn’t speak to her to understand the facts and kept her waiting for hours when she tried to speak to a supervisor.
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2024-08-08
Riesgos para los DD. HH. en la era de la IA, Chen Chu: “Enfrentar con valentía los desafíos de los DD. HH. en la era de la IA”
En respuesta al acalorado debate sobre el desarrollo de la Inteligencia Artificial (IA) y para reforzar la concienciación de las personas sobre la autoprotección y los derechos humanos en la era digital, la Comisión Nacional de Derechos Humanos (NHRC, por sus siglas en inglés) organizó el Foro de Tendencias IA x Derechos Humanos el 12 de julio de 2024.
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2022-08-26
Human Rights Defender - NPM Report 2021 EN
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2022-08-26
Human Rights Defender - NPM Report 2021 EN
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2017-12-06
Provincial Ombudsman Punjab - Annual Report 2013 - EN
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2016-01-04
o15-remarks-accessible-en 1
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2021-03-11
New Zealand - Making Disability Rights Real / Whakatūturu Ngā Tika Hauātanga: Third report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities - June 2020 - EN
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2019-09-30
thailand om legal-basis om-act updated-version-2017- 20190930
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2015-06-03
north-america canada ombudsman-ontario ombudsman-act
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2024-08-01
The New Zealand office of the Ombudsman provided online training to the Thailand office
On June 19, 2024, at 10:00 a.m. local time. the Office of the Ombudsman of Thailand, in collaboration with the Office of the Ombudsman of New Zealand, organized an online training activity on the topic of “Complaints, including the intake and management of difficult complainants,” for the investigation and legal affairs officers.
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2021-03-03
Greek Ombudsman – Migration flows and refugee protection – Special report 2017 - EN
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2019-04-11
Malta - Case Notes 2015 - EN
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2021-03-16
Belgium - Flemish Ombudsman Service - Annual Report 2008 - NL