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2019-09-24Summary of Decisions - New York (USA) 2013
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2019-09-24
Summary of Decisions - Windhoek (Namibia) 2015
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2021-03-02
Defensor del Pueblo de Navarra - Informe Anual - 2017 - ES
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2016-09-12WorkSafe – complex claims process needs fixing
(Monday 12 September 2016) Victoria’s workers compensation scheme must be recalibrated to ensure that complex claims are resolved in a fair and timely manner, a Victorian Ombudsman investigation has found.
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2017-07-14
Ombudsman Hong Kong welcomes passage of Apology Bill
The Ombudsman today (July 13) welcomed the passage of the Third Reading of the Apology Bill by the Legislative Council. She expressed her thanks to the Government for its efforts in introducing the apology legislation.
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2017-06-29
Ombudsman reviews processes of school closures and mergers
Last week the New Zealand Office of the Ombudsman released the results of its most significant and comprehensive investigations. “Disclosure” presents the findings and recommendations of a review into processes for school closures and mergers in New Zealand, with a particular focus on the wide-scale school reorganisation that took place after the Canterbury earthquakes of 2011.
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2016-09-23
Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2021-03-11
Defensor del Pueblo - Informe Anual - 2016 - ES
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2019-09-24
Summary of Decisions - Mérida (Mexico) 2019
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2015 - ES
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2021-05-19
Defensor del Pueblo Europeo - Informe Anual 2020
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2016-03-22
Defensor del Pueblo de Navarra - Informe Anual - 2010 - ES
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2016-03-25
Follow-up NPM workshop in Vilnius from 21-23 June 2016
The IOI is pleased to inform its members that the training cooperation established with the Association for the Prevention of Torture (APT) will find its continuation in a follow-up NPM workshop with a special focus on the monitoring of psychiatric facilities. The workshop will be hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania in Vilnius from 21 to 23 June 2016 and registration is now open.
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2019-03-29
OA 2019 Conference - Programme
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2018-07-13
PHSO - Guidance on financial remedy (July 2018)
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2016-06-28
Successful follow-up NPM workshop held in Vilnius
A follow-up NPM Workshop was hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania. The three-day workshop brought 25 participants from 17 different countries to Vilnius to explore issues of common concern relating to the monitoring of psychiatric institutions.
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2016-05-02
Spring issue 2016 of Ombudsman’s Casebook
The Irish Ombudsman has published the office’s spring edition 2016 of “The Ombudsman’s Casebook”.
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2018-04-17
cayman-islands om ombudsman-law-2017
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2016-03-11
Ombudsman Hong Kong probes mechanism for handling smoking offences
The Ombudsman, Ms Connie Lau, announced a direct investigation into the mechanism of the Food and Health Bureau (FHB) and the Department of Health (DH) for handling smoking offences to examine whether there are any inadequacies.