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2019-03-29OA 2019 Conference - Programme
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2018-02-15
macao ccac organic-law feb-2018 en
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2018-09-12Former Principal ran school as ‘personal fiefdom’: Ombudsman
The former Principal of Bendigo South East College, Ernest Fleming, abused his position by employing and promoting his wife and son and by facilitating benefits being channelled to companies owned by another son, the Victorian Ombudsman has found.
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2017-03-24
Occasional Paper #59
Ombudsman institutions around the world (1997) Roberta O.C. Jamieson Analysis and comparision of a plurality and practice. Ms Jamieson is the Ombudsman of Ontario, Canada.
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2021-03-02
Defensor del Pueblo de Navarra - Informe Anual - 2017 - ES
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2016-03-22
Defensor del Pueblo de Navarra - Informe Anual - 2009 - ES
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2014-02-24
Occasional Paper #67
Allocution prononcée à l'occasional du 2e Congrès des Ombudsmans et Médateurs de la Francophonie Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2017-11-21
African Region: Regional By-laws (Nov. 2016) - EN
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2013-10-23
FRA Opinion on Framework Decision on Racism & Xenophobia
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2017-11-30
Ombudsman OQR issue 21 spring 2017
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2010-11-23
qo ar 2009-2010 web2
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2016-09-12
WorkSafe – complex claims process needs fixing
(Monday 12 September 2016) Victoria’s workers compensation scheme must be recalibrated to ensure that complex claims are resolved in a fair and timely manner, a Victorian Ombudsman investigation has found.
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2017-07-04
rules-on-municipal-ombudswoman-man
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2017-05-30
serbia om-vojvodina legal-basis
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2017-04-11
Apologies - April 2017
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2016-09-23
Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2021-03-02
Defensor del Pueblo de Navarra - Informe Anual - 2018 - ES
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2017-07-14
Ombudsman Hong Kong welcomes passage of Apology Bill
The Ombudsman today (July 13) welcomed the passage of the Third Reading of the Apology Bill by the Legislative Council. She expressed her thanks to the Government for its efforts in introducing the apology legislation.
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2015 - ES