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2023-05-25The ombudsman participates in the Executive and Governing board meetings of the AOM in Kosovo
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, the Maltese Ombudsman, attended the Executive and Governing Board meeting of the Association of Mediterranean Ombudsman (AOM) in Kosovo. This meeting was part of a three-day conference organised by the Ombudsman Institution of Kosovo in partnership with the AOM discussing ‘Integrity and Independence of Ombudsman Institutions: resilience amidst Challenges.’
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2023-11-0725. Plenary Session III: Nikiforos Diamandouros – Ensuring ethics in public administration. The role of the Ombudsman
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2016-04-06
Office of the Northern Ireland Public Services Ombudsman Launched
A new Ombudsman’s office for investigating complaints about public services is launched on 1 April 2016. The Office of the Northern Ireland Public Services Ombudsman (NIPSO) has been created by the Ombudsman (NI) Act 2016, a new piece of Assembly legislation aimed at making it easier for the public to complain about public services and at increasing the public accountability of public service providers. Mrs Marie Anderson, has been appointed as the first NIPSO.
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2022-10-31
AORC/IOI Webinar - Dealing with Challenging Behaviour - Save the Date
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2022-10-31
CROA/IIO Webinaire - Faire face aux comportements difficiles - sauvegarder la date
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2023-01-09
53. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 30 de diciembre de 2022 al 5 de enero de 2023)
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2026-04-30
Knife attack might not have happened if mental health care had been better
The Parliamentary and Health Service Ombudsman (PHSO) has repeatedly raised concerns about systemic failings in mental health services. These included poor care planning and discharging the patient without reviewing his risk level.
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2026-04-30
National Ombudsman convenes regional “Poldershop” on EU Migration Pact in Tallinn
In early April, the IOI European Regional President, Reinier van Zutphen, brought together staff from counterparts from Estonia, Finland, Latvia, Lithuania and Poland to discuss the implications of the EU’s Migration Pact, set to enter into force in June 2026. This meeting was organised in line with the meeting on the Migration Pact that took place in Brussels at the office of the Federal Ombudsman of Belgium. That session focused more on the migration movement in the Mediterranean region and in Estonia participants focused more on the Northern European experience.
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2023-07-10
78. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 30 de junio al 6 de julio de 2023)
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2023-06-01
Northern Ireland Public Services Ombudsman - PIP and the Value of Further Evidence - EN
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2026-04-29
NSW Ombudsman reveals failings in COVID grant compliance audits
Tabled in Parliament on 28 April 2026, the NSW Ombudsman's report Investigation into the compliance audit program for COVID grants identifies unfairness in outcomes for audited grant recipients and highlights the importance of having clear and comprehensive frameworks in place prior to the commencement of audit programs.
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2023-06-05
Seimas Ombudsperson's Office - 2022 Report on the Implementation of the National Prevention of Torture - EN
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2022-08-26
Ombudsman Ireland - Strategy 2025
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2025-03-28
Celebrating the Success of the International Ombud Expo 2024
The 2nd International Ombud Expo (IOE) 2024 concluded on a high note, reaffirming the crucial role of Ombud institutions in strengthening governance, upholding human rights, and ensuring good public administration. Hosted in Gaborone, Botswana, from July 29 to August 2, 2024, the event brought together 541 delegates, including Ombud offices, human rights bodies, grievance handlers, and integrity organisations from over 100 countries. The participation of the AOMA Secretariat AORC and of some institutions, which could not afford exhibition stalls and have their accommodation subsidised, received financial support of the IOI including through its regional subsidy programme.
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2025-03-28
Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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2025-03-28
Rapport annuel d’activité 2024 : la Défenseure des droits appelle à un sursaut collectif face aux ruptures de droits
Les 140 996 réclamations et demandes d’informations et orientations reçues par l’institution et les travaux réalisés au cours de l’année 2024 traduisent, une nouvelle fois, une augmentation des atteintes aux droits en France. Alors que les discriminations augmentent, l’ampleur du taux de non-recours témoigne d’un renoncement face à la promesse républicaine d’égalité. C’est pourquoi la Défenseure des droits appelle à un sursaut collectif pour prévenir et lutter contre les discriminations.
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2025-03-28
Assemblée générale d'Ombudsman.be
Le vendredi 21 mars, Marc BERTRAND, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, a présidé sa dernière assemblée générale du Réseau belge des ombudsmans, Ombudsman.be. En effet, arrivé au terme de son second mandat et donc après 12 années à la tête de l'institution du Médiateur, Marc BERTRAND cèdera son poste dans les semaines à venir.
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2022-12-21
Ombudsman Newsletter October-December 2022
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2023-07-03
77. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 23 al 29 de junio de 2023)
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2022-07-19
FRA Report - Europe's Civil Society (Update 2022)