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2021-10-13V. International Conference Human Rights in Eurasia - Statement IOI President Chris Field
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2017-10-09Public Defender presents information bulletin of summer 2017
The Public Defender of Georgia has presented an updated, quarterly bulletin. The document provides information about, for example, monitoring of closed institutions, special reports and successful cases.
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2017-07-31
African Ombudsman Today - Issue 8
The African Ombudsman Reserach Centre (AORC) has published the 8th issue of its newsletter "African Ombudsman Today".
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2021-10-12
Investigation into allegations of collusion with property developers – Kingston snapshot
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2017-08-01
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
Issue 29 of the Public Services Ombudsman for Wales’ Casebook (April – June 2017) has been published as well as the 13th edition of the Code of Conduct Casebook has been published.
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2017-11-08
UNICEF Turkey seeks short-term international institutional consultancy
UNICEF Turkey seeks short-term international institutional consultancy for development of child sensitive case guidelines and a visibility & accessibility strategy for the Ombudsperson of Turkey. The deadline for submitting proposals if 24 November 2017.
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2017-11-06
Veterans Ombudsman releases Transitioning Successfully: A Qualitative Study
Canada’s Veterans Ombudsman Guy Parent released today Transitioning Successfully: A Qualitative Study. The aim of the study was to better understand what contributes to a successful transition from military to civilian life for medically released Canadian Veterans, by interviewing Veterans who feel that they transitioned successfully, learning about their lived experience, and determining the factors, programs and services that help.
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2017-05-24
Anti-Corruption and Civil Rights Commission publishes Annual Report
On the occasion of its 10th anniversary, the Anti-Corruption and Civil Rights Commission (ACRC) published the 2016 annual report which will enable the ACRC to look back on its accomplishments of 9 years work and prepare for the upcoming 10 years.
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2017-11-14
Ombudsman Hong Kong announces two DI reports
The Ombudsman announces DI report on “FEHD’s System of Safety Control for Imported Fruits and Vegetables”& Investigation Report “Complaint about the Handling of an Application for Housing Transfer by SWD and HD”.
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2021-10-01
Protecteur du Citoyen - Annual Report 2020/2021 - EN
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2017-10-31
Ontario Ombudsman and International Ombudsman Institute co-host training session in Ontario
From Oct. 23 – Oct. 25, 2017, the Ontario Ombudsman’s Office presented three one-day workshops on managing unreasonable complainant conduct for its staff and participants from other North American oversight offices. Presented by Donald Sword of the New South Wales Ombudsman, the sessions focused on techniques and strategies for mitigating challenging complainant behaviour and mediating issues arising from that behaviour.
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2017-07-28
Introduction of new publication series
The IOI introduces a new publication series of Best Practice Papers with a view to provide guidance material to its members and interested third parties. Issue 1 of the IOI’s new Best Practice Papers series deals with the “Developing and Reforming Ombudsman Institutions” and is now available on the IOI website.
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2017-06-22
Conference: "Being Complained About: What Can We Do to Support Public Services Employees?"
Save the Date - A one day conference exploring the impact of complaints on staff and the ways in which organisations can support them.
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2017-05-23
Signing of Memorandum of Understanding with FCO
On 16 May 2017 IOI President Peter Tyndall and the President of the Forum of Canadian Ombudsman (FCO), Ms Nora Farrell signed a Memorandum of Understanding by which both organisations express their willingness to strongly cooperate in the future.President Tyndall further took the opportunity of his stay to visit the Toronto Office of the Ombudsman of Ontario.
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2018-06-07
Victorian Ombudsman to re-investigate insurers’ handling of workers compensation claims and WorkSafe oversight
Victorian Ombudsman Deborah Glass has begun a follow up investigation to her previous Investigation into the management of complex workers compensation claims and WorkSafe oversight. In that 2016 investigation, she found that Victoria’s workers compensation scheme had failed some particularly vulnerable people.
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2021-09-29
Ombudsman Western Australia - Annual Report 2020/2021 - EN
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2021-09-29
Ombudsman Western Australia - Annual Report 2019/2020 - EN
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2017-10-19
Queensland Ombudsman supporting partner of Australian Public Sector Anti-Corruption Conference
The Queensland Ombudsman is a proud partner supporting the Australian Public Sector Anti-Corruption Conference (APSACC) to be held 15-16 November. APSACC is Australia’s premier corruption and misconduct prevention forum. It offers 70+ speakers, 22+ sessions and six interactive workshops and brings together local and international professionals from all tiers of the public sector.
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2024-06-28
Le Protecteur du citoyen adopte un énoncé de principes à l’égard des Premières Nations et des Inuit
À l’occasion de la Journée nationale des peuples autochtones, le protecteur du citoyen, Marc-André Dowd, tient à souligner le patrimoine, la résilience et la diversité des Premières Nations et des Inuit partout au Québec.
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report Children and Adolescents 2016/2017 (GER)