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2018-12-0730th APOR Conference held in Auckland
The 30th Australasian and Pacific Region (APOR) Ombudsman Conference was held in Auckland, New Zealand from 28 – 29 November 2018. Chief Ombudsman Peter Boshier invited colleagues and guests to New Zealand to discuss how Ombudsman institutions hold governments to account in a changing climate.
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2018-06-04
Control Yuan inspects detention facilities to ensure protection of inmates’ rights
A Control Yuan (CY) joint committee, made up of members of the CY’s Committee on Domestic and Minority Affairs and Committee on Judicial and Prison Administration Affairs, headed to the Yilan Detention Center and Yilan Prison on an inspection visit 23 and 24 April 2018.
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2018-03-13
Residents of Nakuru and Busia Counties Sensitised on Commission’s Oversight Mandate
Kenyans should be at the forefront of demanding efficient service delivery as part of their citizens’ responsibility to ensure public officers live up to their expectations, the Commission has advised. The Commission, during public education and sensitisation forums in Nakuru and Busia counties, urged Kenyans not to shy away from holding public officers and offices, both in the national and county governments, to their service delivery charter promises.
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2017-11-16
Chief Ombudsman issues opinion on seclusion complaint
New Zealand’s Chief Ombudsman Peter Boshier has released his final opinion on the complaint concerning the seclusion of a child at Ruru Specialist School. He underlined that the family had been let down by the school and education agencies, and acknowledged the subsequent changes to legislation that prohibit the use of seclusion in any New Zealand school.
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2018-07-17
Victorian Ombudsman investigating State Trustees’ treatment of vulnerable people
Ombudsman Deborah Glass has begun investigating whether State Trustees is acting in the best interests of its vulnerable clients. Ms Glass said the investigation would examine State Trustees’ role as an administrator for people who are unable to manage their financial and legal affairs due to disability, illness or injury.
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2017-11-17
Start of IOI membership evaluation process
The IOI has started the first phase of its membership evaluation process, which will be conducted on a rolling basis. The first 60 members have received the evaluation forms in our three official languages and can choose which one suits them best. We highly appreciate your active participation in this confidential evaluation, which has a non-punititve charater. The final report of this membership evaluation process will be presented by the Office of the Secretary General at the 2020 World Conference in Dublin.
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2018-03-21
Provincial and University Ombuds promote accountability on campus
Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints. Paul Dubé is in the “persuasion game.” Whether it’s overseeing complaints about provincial government ministries, municipalities or universities, Mr. Dubé, Ontario’s ombudsman says his modus operandi remains the same. “My approach as an ombudsman has always been to show all stakeholders what’s in it for them, why they will benefit from these recommendations, that it’s in their interest.”
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2022-02-17Russia - Human Rights Commissioner issues Newsletter 1 / 2022
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2018-02-13
New Control Yuan members welcomed at pre-inauguration meeting
Control Yuan President Chang Po-ya welcomed all 11 new CY members at a pre-inauguration meeting held January 18, 2018, two days after the nominees were approved by the Legislative Yuan. In a speech at the gathering, she expressed the expectation that all members will work together in exercising their constitutionally-granted independent ombudsman powers in order to ensure good governance.
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2018-07-09
City council to reconsider school admission appeal after Ombudsman investigation
Nottingham City Council has been told to offer a fresh schools admission hearing to a young boy who needed to move school because of “honour” based violence. The boy’s mother had applied for her son to move into Year Five at the new school, because she wanted him to attend a school that no other family members attended.
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2022-09-29
Ombudsman Day Invitation
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2022-02-10
Cyprus - National Human Rights Institution - Special Report 2017-2020 - EN
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2022-02-10
Cyprus - Equal treatment - Special Report 2017-2018-2019 - EN
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2022-02-10
Cyprus - Persons with disabilities - Special Report 2017-2018-2019 - EN
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2022-02-10
Cyprus - Persons with disabilities - Special Report 2020 - EN
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2022-02-10
Cyprus - Equality Body - Special Report 2020 - EN
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2022-02-10
Cyprus - NPM Report 2020 - EN
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2018-07-17
North Wales Council breaks Welsh language promise
A North Wales council has broken a promise to correct Welsh language errors in its council tax notices, the Ombudsman has found.
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2018-04-26
Complaints to Toronto Ombudsman up in 2017
City of Toronto Ombudsman Susan Opler released the institution's 2017 Annual Report. She says that in 2017, her office handled nearly 1650 complaints about City services, up 7% from the year before. Poor communication continues to be a factor in many complaints her office receives. Ombudsman Toronto published nine reports in 2017, making 65 recommendations that improved fairness in how the City of Toronto serves people.
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2022-02-08
Commissioner of Official Languages - Annual Report 2012/2013 - EN