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2010-11-22Rapport Annuel 2007
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2011-05-12Members of GreenPak scheme now able to claim eco-tax refund
Companies that took part in the GreenPak authorised waste recovery scheme between 2005 and 2008 are now able to claim back the eco-tax they had paid through a legal notice published on Monday.
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2011-03-23
Report "Access to Justice"
Today, on 23 March 2011, the European Union Agency for Fundamental Rights (FRA) released its report 'Access to justice in Europe: an overview of challenges and opportunities'.
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2011-05-05
Security control of passengers and airport workers
The Ombudsman expects from the new terminal areas of the Liszt Ferenc airport that it will be suitable to tackle those infringements which were previously found by the ombudsman's inspections. Prof. Mate Szabo has turned to the Government and the management of the Budapest airport to regulate and develop the conditions of the security control of the passengers and the airport workers.
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2011-03-21
Joint statement on International Day for the Elimination of Racial Discrimination
In a joint statement on the International Day for the Elimination of Racial Discrimination, Nils Muiznieks, Chair of the Council of Europe’s European Commission against Racism and Intolerance (ECRI); Morten Kjaerum, Director of the European Union Agency for Fundamental Rights (FRA); and Janez Lenarčič, Director of the OSCE Office for Democratic Institutions and Human Rights (ODIHR), strongly condemned manifestations of racism and related intolerance.
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2011-03-08
Stronger protection of the rights of customers of credit institutions
The Ombudsman observed problems and has made recommendations to the Minister for Finance and the Governor of the Bulgarian National Bank. According to the Ombudsman, the rights of the citizens as consumers are often violated by credit institutions.
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2011-02-16
Ombudsman entrusted with National Preventive Mechanism for Prevention of Torture
On 28 January 2011, the Croatian Parliament adopted the Law on the Preventive Mechanism for Suppression of Torture and Other Cruel, Inhuman and Degrading Treatment and Punishment, by which the Republic of Croatia has fulfilled its obligation after signing the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman and Degrading Treatment and Punishment (OPCAT).
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2011-02-22
Ombudsman criticises visa process
A refusal to grant a partner visa by the Department of Immigration and Citizenship has been overturned following an Ombudsman investigation.
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2011-04-07
New Ombudsman institution
On 18 March 2011, His Majesty King Mohammed VI appointed Mr. Abdelaziz Benzakour as head of the Ombudsman Institution, an independent national body established and especially created to replace Diwan Al Madhalim.
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2011-07-20
EU_Austria_Annual Report_2010_EN
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2011-02-23
Ombudsman reviews disclosure of archived materials
The Slovene Intelligence and Security Agency (Sova) has requested the opinion of the Human Rights Ombudsman of the Republic of Slovenia (Ombudsman) regarding the protection of human rights and fundamental freedoms in connection to the disclosure of archived materials.
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2011-10-06
un-high-commissioner-for-human-rights-report-2010-2011-english
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2011-02-25
Details on the 2010 Annual Report
After delivering the Ombudsman’s 2010 Annual Report to Parliament, the Catalan Ombudsman, Rafael Ribó, stated that the complaints taken up in the Annual Report on education, the Dependency Act and housing are evidence of this infringement.
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2011-03-22
Annual Report 2010
The Mediator of the French Republic, which will replace the Defender of Rights, presented its latest annual report to the President of the Republic 21 March 2011.
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2011-02-21
Ombudsman criticizes registration management of sex offenders
The Victorian Ombudsman, Mr George Brouwer, tabled in Parliament a report titled "Whistleblowers Protection Act 2001 – Investigation into the failure of agencies to manage registered sex offenders " on 9 February 2011.
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2011-02-22
Council refused to help pregnant homeless woman
The London Borough of Richmond upon Thames failed in its duty to a pregnant young woman who applied for assistance as a homeless person.
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2011-02-15
NHS fails to treat older people with care
In a new report Health Service Ombudsman Ann Abraham says the NHS is failing to treat older people with care, compassion, dignity and respect. The report, Care and compassion?, is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England.
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2011-02-08
Ombudsman examines situation of homeless people
The new Mayor of Budapest has “dismissed” homeless people from the prior underpasses in the Hungarian capital. Consequently, the Parliamentary Commissioner for Civil Rights examined the situation of homeless people in Budapest in the winter 2010/2011.
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2011-03-07
Ethical principles for EU civil servants
The EU ombudsman recently expressed his intention to draft a statement of ethical principles for EU civil servants. In order to take full account of best practice in the Member States, he sent out a questionnaire to the national Ombudsman institutions in Europe the results of which can now be found online.
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2011-02-09
Authorities still charge for telephone advice
Parliamentary Ombudsman Petri Jääskeläinen has given the Ministry of Justice a reprimand on the ground that telephone advice services are still not provided free of charge by all of the authorities belonging to the Ministry's sector of administration.