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2013-01-31Public Services Ombudsman for Wales - Annual Report 2007/2008 EN
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2017-12-11Death of woman from anorexia was avoidable, Ombudsman rules
A young woman’s death from anorexia nervosa would have been prevented had the NHS provided appropriate care and treatment, according to a Parliamentary and Health Service Ombudsman (PHSO) report published today (Friday 8 December 2017).
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2017-10-30Inspector-General of Taxation publishes Annual Report 2016-17
The Inspector-General of Taxation (IGT) published his Annual Report for the years 2016-17. The report, for example, includes further insights into the maturation of the complaints handling service of the institution and how it resulted in reviews undertaken throughout the year.
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2010-10-08Annual report 2009 and legal foundations
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2014-02-06Veterans Ombudsman - Investing in veterans' vocational training (June 2013) - EN
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2013-12-20Occasional Paper #31
Human Righst Commissioners and Lay Protection of Human Rights in Japan (1985) Lawrence W. Beer Prepared for the symposium on "Human Rights: Third World Dilemmas" held in Colombo in 1984. Mr. Beer is F.M. Kirby Professor of Civil Rights, Departmentof Government and Law at Lafayette College in Pennsylvania.
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2016-02-22Estonia - Annual Report 2013 - Summary - EN
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2014-11-0418th Ombudsman's Awards Presentation Ceremony
At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.
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2016-05-06Guide to Making a Meaningful Apology
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2017-10-20Laws do not allow preventing corruption in local governments
The Chancellor of Justice, Ülle Madise, addressed the Constitutional Committee of the Riigikogu to initiate changing the laws that in their current wording do not allow sufficiently preventing or restraining corruption in cities and rural municipalities.
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2017-09-29ODIHR
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2014-04-18News Release
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2017-10-10Commissioner for Human Rights presents report to Sejm
On 15 September 2017 Commissioner for Human Rights Adam Bodnar presented a report on the status of the observance of human rights in Poland to the Sejm.
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2011-02-21Victorian Ombudsman Report: Whistleblowers Protection Act 2001 – Investigation into the failure of agencies to manage registered sex offenders
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2011-02-11IOI Newsletter_201009_English
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2013-07-31Scottish Ombudsman publishes Annual Report 2012/2013
On 26 July 2013, the Scottish Public Services Ombudsman (SPSO) laid its 2012/2013 public report before the Scottish Parliament. Despite increasing numbers of complaints and significant cuts in resourcing, the office’s productivity also rose and the SPSO dealt with 9% more complaints than in the previous year.
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2020-08-31Guía de Respuestas Inclusivas en un Contexto Local
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2014-08-26Person detained in a police cell in degrading conditions
The Defender was approached by a complainant requesting to investigate the circumstances of the complainant's stay in a police cell at the Břeclav District Police Department.
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2014-04-07World Bank summary on round table event
On 25 March the World Bank and the IOI organized a round table on „The Role of Ombudsman Offices in Promoting Good Governance and Effective Service Delivery“, held at the headquarters of the World Bank in Washington, DC. The IOI was represented at the discussions by its second Vice-President Diane Welborn and Secretary General Günther Kräuter.
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2017-10-279th International Conference of Ombuds Institutions for the Armed Forces held in London
From 9 - 10 October 2017 the Service Complaints Ombudsman for the Armed Forces in the United Kingdom co-hosted the 9th International Conference of Ombuds Institutions for the Armed Forces (ICOAF) in conjunction with the Geneva Centre for the Democratic Control of the Armed Forces (DCAF).