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  • 2018-01-09

    Control Yuan conducts annual review of Executive Yuan and urges various improvements

    Control Yuan President Chang Po-ya led Control Yuan members on a visit to the Executive Yuan for an annual review of the executive branch of government on 26 December 2017. The Ministry of Economic Affairs, Ministry of National Defense, Ministry of Justice and Ministry of the Interior and their subordinate agencies received the most corrective measures at 13 each, followed by the Ministry of Education and its subordinate agencies at 12 corrective measures.

  • 2022-01-13

    Veterans Ombud - Annual Report 2019/2020

  • 2022-01-13

    Veterans Ombud - Annual Report 2016/2017

  • 2022-01-13

    Veterans Ombud - Annual Report 2020/2021

  • 2017-12-18

    Human rights have no expiration date - better protection needed in elderly homes

    Lack of staff in homes for older persons in long-term care as well as their lack of knowledge on human rights are the main causes of violation of rights in these institutions. The beneficiaries are satisfied with accommodation quality and they consider the staff to be the strongest link in the institutional chain, emphasised Ombudswoman Lora Vidović at the opening of the conference „Human rights have no expiration date – living in homes for older and handicapped“ organised on 8 December at the Elderly home Centar in Zagreb.

  • 2018-03-21

    NHS failing patients with mental health problems

    Vulnerable patients with mental health conditions are being badly let down by the NHS, causing them and their families needless suffering and distress, according to a Parliamentary and Health Service Ombudsman report published today. The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, and do not always have the support they need to learn from mistakes.  

  • 2018-12-07

    30th APOR Conference held in Auckland

    The 30th Australasian and Pacific Region (APOR) Ombudsman Conference was held in Auckland, New Zealand from 28 – 29 November 2018. Chief Ombudsman Peter Boshier invited colleagues and guests to New Zealand to discuss how Ombudsman institutions hold governments to account in a changing climate.

  • 2018-09-04

    Hong Kong Ombudsman announces two direct investigations reports

    Press Conference - The Ombudsman announces two direct investigations reports on“FEHD’s Rental Management of Market Stalls” and “FEHD’s Regulation of Market Stalls”

  • 2018-01-04

    Ombudsman Hong Kong announces result of direct investigation

    The Ombudsman, Ms Connie Lau, today (January 4) announced the completion of a direct investigation into the support services provided by the Social Welfare Department (SWD) for persons with or suspected to have mental health problems and their families/carers and neighbours.

  • 2018-03-21

    Misuse of Parliamentary staff budget entitlements in 2014

    Ms Glass tabled her report into a matter referred to her by the Legislative Council in November 2015 this week. The Legislative Council asked the Ombudsman to investigate allegations of ALP MPs’ misuse of staff budget entitlements before the 2014 state election. She found 21 ALP Members of Victorian Parliament - including 11 serving and 10 former MPs - breached Parliament’s Members’ Guide by certifying payments to electorate officers used for party political campaigning.

  • 2014-02-24

    Occasional Paper #66

    The independent ombudsman in a democracy governed by the rule of law (1998) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.  

  • 2022-10-21

    Mesa de Emergencia Social para hablar de los retos a afrontar ante el contexto social y económico actual

    La síndica de greuges, Esther Giménez-Salinas, ha convocado esta mañana la Mesa de Emergencia Social, formada por nueve representantes de las entidades sociales catalanas –Mesa del Tercer Sector, DINCAT, Cáritas Cataluña, Cruz Roja, Amigos de los Mayores, Banco de Alimentos, Comunidad de Sant'Egidio, Arrels Fundación y Fundesplai– para mostrar su voluntad de seguir impulsando esta herramienta y para hablar sobre las líneas de futuro y los retos que habrá que afrontar.

  • 2018-06-04

    Control Yuan inspects detention facilities to ensure protection of inmates’ rights

    A Control Yuan (CY) joint committee, made up of members of the CY’s Committee on Domestic and Minority Affairs and Committee on Judicial and Prison Administration Affairs, headed to the Yilan Detention Center and Yilan Prison on an inspection visit 23 and 24 April 2018. 

  • 2018-07-17

    Victorian Ombudsman investigating State Trustees’ treatment of vulnerable people

    Ombudsman Deborah Glass has begun investigating whether State Trustees is acting in the best interests of its vulnerable clients. Ms Glass said the investigation would examine State Trustees’ role as an administrator for people who are unable to manage their financial and legal affairs due to disability, illness or injury.

  • 2018-01-03

    New Portuguese Ombudsman took office

    Maria Lúcia Amaral was elected, by the Parliament, as the Portuguese Ombudsman on October 20th 2017 and took office on November 2nd the same year.

  • 2017-10-31

    Ombudsman Hong Kong announces result of direct investigation into Transport Department’s handling of a road section enclosed and left idle for prolonged period

    The Ombudsman, Ms Connie Lau, today (October 31) announced the completion of a direct investigation into the handling of a road section enclosed and left idle for a prolonged period. The direct investigation report has been uploaded to the Office of The Ombudsman website for public viewing.

  • 2018-03-13

    Residents of Nakuru and Busia Counties Sensitised on Commission’s Oversight Mandate

    Kenyans should be at the forefront of demanding efficient service delivery as part of their citizens’ responsibility to ensure public officers live up to their expectations, the Commission has advised. The Commission, during public education and sensitisation forums in Nakuru and Busia counties, urged Kenyans not to shy away from holding public officers and offices, both in the national and county governments, to their service delivery charter promises.

  • 2018-03-21

    Provincial and University Ombuds promote accountability on campus

    Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints. Paul Dubé is in the “persuasion game.” Whether it’s overseeing complaints about provincial government ministries, municipalities or universities, Mr. Dubé, Ontario’s ombudsman says his modus operandi remains the same. “My approach as an ombudsman has always been to show all stakeholders what’s in it for them, why they will benefit from these recommendations, that it’s in their interest.”  

  • 2018-07-09

    City council to reconsider school admission appeal after Ombudsman investigation

    Nottingham City Council has been told to offer a fresh schools admission hearing to a young boy who needed to move school because of “honour” based violence. The boy’s mother had applied for her son to move into Year Five at the new school, because she wanted him to attend a school that no other family members attended.

  • 2022-01-27

    Registration form_IOI Training on Presenting with Impact

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