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2014-01-03IOI Annual Report 2012/2013 (EN / FR / ES)
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2014-01-03
Informe Anual del IIO 2012/2013 (inglés / francés / español)
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2016-09-06
11th National Investigation Symposium 2016 – Program
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2016-09-28Ombudsman hosts regional seminar as part of outreach events
On Friday 23 September Irish Ombudsman and IOI 2nd Vice-President Peter Tyndall hosted a seminar in the south-west town of Tralee, County Kerry for local groups on the importance of learning from complaints.
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2018-02-06
Commissioner for Fundamental Rights on the delivery of registered mail to blind and partially-sighted persons
By default, Magyar Posta [the Hungarian postal service] allows the delivery of registered mail to blind and partially-sighted persons only in the presence of a witness of full age. According to the Commissioner for Fundamental Rights, this practice is in violation of the right to equal dignity and the country’s international human rights commitments.
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2017-01-04
Special Report on Protection of the Child's Rights in Georgia's Highland Regions (2015) - EN
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2012-06-15
Azerbaijan - Annual Report - 2011
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2017-12-05
Public Defender presents report on situation of human rights and freedom in Georgia in 2017
On 5 December 2017, the Public Defender of Georgia presented a report on the situation of human rights and freedoms in 2017 to representatives of the diplomatic corps, international organizations and civil society.
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2016-09-19
Ombudsman Hong Kong reports on regularisation of illegal occupation of land
Ombudsman Connie Lau announces reports on “Lands Department’s system of regularisation of illegal occupation of Gov’t land and breach of lease conditions” and “Temporary closure of public swimming pools/beaches under LCSD due to shortage of lifeguards”.
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2017-12-11
New Public Defender starts performing her duties
On 8 December 8 2017, Ms Nino Lomjaria started performing her duties as the new Public Defender of Georgia. The Parliament of Georgia elected the sixth Public Defender for a five-year term on 30 November 2017.
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2017-12-18
SPSO publishes thematic report on learning from complaints
The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.
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2018-04-03
Public Defender's Parliamentary report on situation of human rights and freedoms
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2014-01-03
24. Back to Roots: Hans Gammeltoft-Hansen, The Introduction and Development of the Swedish Justitieombudsman in Denmark
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2014-02-06
Ombudsman Nova Scotia - Annual Report 2007/2008 - EN
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2010-11-26
Annual Report 2008
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2010-11-24
Draft Programme
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2014-01-03
12. Workshop 2: Rafael Ribó, The Ombudsman Reaching Outside the Public Sector
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2017-12-12
Ombudsman Sindh commitment to ensure protection of citizen’s rights
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented his institution’s 2016 Annual Report to Governor Sindh. The Report details a year’s work, reiterating its commitment to provide administrative justice and protection of citizens’ rights.
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2014-02-24
Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2017-01-23
55. Media Workshop: Prof. Amzulian Rifai - Proactive Ombudsman Approach through Media: Indonesia Experience