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2017-11-16Banking Ombudsman issues 2016 Annual Report
The Banking Mohtasib (Ombudsman) Pakistan has issued the twelfth Annual Report for the year ending 31 December, 2016. Like the previous reports, the current annual report also includes analysis of systemic deficiencies and control weaknesses in banks which the Banking Mohtasib came across during the course of investigations of complaints in the year under review.
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2022-01-28Contribution Caroline SOKONI (IOI Treasurer / Public Protector Zambia)
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2022-01-28
Contribution Werner AMON (IOI Secretary General / Austrian Ombudsman)
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2018-02-15
Victorian Ombudsman investigates treatment of a woman found unfit to stand trial
The Victorian Ombudsman is seeking information from legal and community organisations and the public, to assist her investigation into the treatment of a woman found unfit to stand trial.
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2017-11-17
New Commonwealth Ombudsman and annual reports published
The Office of the Commonwealth Ombudsman (the Office) has produced three annual reports: Commonwealth Ombudsman Annual Report 2016–17, ACT Ombudsman Annual Report 2016–17 and the ACT Judicial Council Annual Report 2016–17 (not published online). This year marked the 40th anniversary of the Office of the Commonwealth Ombudsman. While it was an occasion to reflect on its many achievements of the past 40 years, the Office looks with excitement to the future.
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2022-01-24
Estonia - Annual Report 2020/2021 - Summary - EN
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2018-01-26
Control Yuan recommends reverse mortgage program for seniors
Ten financial institutions in Taiwan are currently participating in a program focused on implementing the government's senior citizen reverse mortgage policy. An investigation of the Control Yuan has resulted in specific recommendations to the government for further improving the program.
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2018-04-17
Expanded jurisdiction over municipalities takes effect
Marianne Ryan, Alberta’s ninth Ombudsman, welcomes legislative changes that expand her office’s jurisdiction to include municipalities. The updated legislation takes effect April 1, 2018 and includes ‘municipalities’ to the jurisdiction, alongside Alberta government departments, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health Services.
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2022-01-24
Defensor del Pueblo - NPM Annual Report Summary 2020 - EN
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2022-01-24
Defensor del Pueblo - NPM Annual Report Summary 2019 - EN
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2018-01-17
Ombudsman investigation recommends improvements in HSE’s Treatment Abroad Scheme
Ombudsman Peter Tyndall has today published a report following his investigation into the HSE’s administration of the Treatment Abroad Scheme. The investigation followed complaints to the Ombudsman about the scheme including suggestions that it was overly complex, that there were delays in approving applications and that some applicants were being given incorrect information.
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2018-02-01
Hong Kong Ombudsman announces DI reports
Ms Connie Lau, The Ombudsman held a press conference on February 1 to announce the results of two direct investigations, namely “The Mechanism of the Food and Health Bureau and the Department of Health for Handling Smoking Offences” and “Government’s Control over Fly-tipping of Construction Waste and Landfilling Activities on Private Land”.
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2022-02-01
Letter by IOI Secretary General Werner Amon
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2022-01-28
Contribution John WALTERS (former IOI President / former Ombudsman of Nambia)
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2022-07-19
Resumen de las decisiones – Reunión de la Junta Directiva (noviembre 2021)
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2018-04-04
Dunja Mijatović takes up office as Council of Europe Commissioner for Human Rights
Today, April 4th 2018, Dunja Mijatović takes up the post of Council of Europe Commissioner for Human Rights. National of Bosnia and Herzegovina, she has been elected last January by the Parliamentary Assembly of the Council of Europe. She is the first woman to hold this post, succeeding Nils Muižnieks (2012-2018), Thomas Hammarberg (2006-2012) and Alvaro Gil-Robles (1999-2006).
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2018-04-09
NHS failing patients with mental health problems
Vulnerable patients with mental health conditions are being badly let down by the NHS, causing them and their families needless suffering and distress, according to a Parliamentary and Health Service Ombudsman report published today. The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, and do not always have the support they need to learn from mistakes.
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2018-07-20
Niagara Region infringed journalist’s rights: Ombudsman makes recommendations
Ontario Ombudsman Paul Dubé called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them from a council meeting last December. The region’s actions were unreasonable, unjust, wrong and contrary to law, Mr. Dubé’s investigation found.
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2022-01-21
Sweden - Annual Report 2020/2021 - Summary - EN
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2018-03-09
IOI President and Secretary General take part in ENO Conference 2018
Irish Ombudsman and IOI President Peter Tyndall and Austrian Ombudsman and IOI Secretary General Günther Kräuter took part in the annual European Network of Ombudsman Conference on 8-9 March 2018 in Brussels. The conference topics were the future of the EU, current and future challenges for Ombudsmen and cross-border problem solving for EU citizens.