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  • 2023-02-22

    Rencontre du Médiateur wallon avec la Síndica de Greuges de Catalunya

    Le 14 février 2023, le Médiateur wallon, Marc Bertrand, a reçu la Síndica de Greuges de Catalunya, la Sra. Esther Giménez-Salinas.

  • 2018-06-25

    Public apology owed to victims of child sex offender who gained access to children through Puffing Billy

    People in positions of authority at Puffing Billy and other Victorian railway groups protected the reputation of their organisations at the expense of children who were sexually abused, the Victorian Ombudsman has found. Tabling her Investigation into child sex offender Robert Whitehead’s involvement with Puffing Billy and other railway bodies in the Victorian Parliament, Ombudsman Deborah Glass said the failures of people in authority were monumental.

  • 2018-09-05

    Ombudsman calls for Whanganui Prison to urgently address inmate violence and intimidation

    Chief Ombudsman Peter Boshier is calling on Whanganui Prison to take urgent steps to curb violence and intimidation among inmates at the facility. After an increase in the number incidents, Chief Ombudsman Peter Boshier is calling on Whanganui Prison to take urgent steps to curb violence and intimidation among inmates at the facility.

  • 2018-03-23

    Ombudsman Casebook Issue 12

    The Irish Ombudsman, Mr. Peter Tyndall, has published the first edition of "The Ombudsman's Casebook" for 2018. The Casebook is a digest of summaries of cases closed by the office in the last quarter.

  • 2018-10-19

    Hong Kong Ombudsman holds press conference on investigation reports

    The Ombudsman of Hong Kong, Ms Connie Lau, held a press conference on 18 October 2018 to announce the results of a direct investigation report on “Housing Department’s arrangement for using idle spaces in public housing estates” and a full investigation report on “Transport Department’s improper arrangement for implementation of 2-way toll collection at the Lantau Link”, that caused serious traffic congestion.

  • 2022-05-13

    Ombudsman of Latvia - Annual Report 2021 - EN

  • 2022-05-13

    SCOAF Annual Report 2021 - EN

  • 2014-02-24

    Occasional Paper #47

    The introduction of the institution of the ombudsman (1992) Mario F. Ganora Mr Ganora is officer of staff at the office of the Controlador General in Buenos Aires, Argentina.  

  • 2019-04-01

    New Ombudsman of Hong Kong takes office

    On 1 April 2019 Ms Winnie Chiu Wai-yin has taken office as the new Ombudsman of Hong Kong. Ms Chiu follows former Hong Kong Ombudsman Connie Lau, who completed her term on 31 March 2019.

  • 2023-10-13

    Peter Svetina at ENNHRI Anniversary Conference

  • 2018-05-16

    IGT announces investigation into use of garnishee notices

    On 16 May 2018, the Inspector-General of Taxation (IGT), Mr Ali Noroozi, announced an investigation into the allegations made during the ABC Four Corners program, aired on 9 April 2018, regarding Australian Taxation Office’s (ATO) use of garnishee notices. Garnishee notices are the most common form of firmer action used by the ATO to recover tax debt. Such notices require third parties to pay the money they owe to a taxpayer to the ATO in satisfaction of the tax debt owed by that taxpayer. Accordingly, the cash flow of affected taxpayers may be disrupted with potentially severe impact on vulnerable small businesses and individuals.

  • 2023-07-28

    Ombudsman Ontario - Rapport annuel - 2017/2018 - FR

  • 2018-02-26

    Czech and Austrian Ombudsmen to discuss cross-border problems concerning social security benefits

    Anna Šabatová, Czech Ombudswoman, and Günther Kräuter, one of the three members of the Austrian Ombudsman Board, together with their colleagues from the social security departments met in Vienna on the 20th February and discussed the cross-border problems concerning the application of the EU Regulation on the Coordination of Social Security Systems in the EU Member States.

  • 2019-04-08

    Annual contacts to Ombudsman of Iowa exceed 5,000

    Contacts to the Iowa Office of Ombudsman in 2018 reached their highest number in 17 years, according to an annual report released today. Letters and calls from inmates in Iowa’s county jails and their families increased most dramatically – the office fielded 68 percent more jail complaints last year than in 2016. Managed Medicaid complaints held steady after a massive influx in calls from patients and providers in 2017. In sum, complaints, information requests, and special projects in 2018 totaled 5,178. This is more than a 5 percent increase from 2017 and a 29 percent increase since 2013.

  • 2018-04-26

    AOMA presents 9th edition of African Ombudsman Today

    The African Ombudsman and Mediators Association (AOMA) published the 9th edition of the AOMAS Newsletter "African Ombudsman Today". It introduces Ombudsmen and their institutions in Africa and reports on recent events. Additionally, it also contains an update on the progress made on the Africa Ombudsman Study which is a collaboration between the IOI and AORC.

  • 2018-06-25

    European Commission against Racism and Intolerance (ECRI) publishes Annual Report 2017

    Xenophobic populism and hate speech have continued to be on the rise in 2017, with high levels of migration and challenges of integration, religious extremism, terrorist attacks and the austerity-driven socio-economic climate observed all over Europe, says the annual report of the European Commission against Racism and Intolerance (ECRI) published today.

  • 2018-02-09

    Ombudsman starts Systemic Investigation regarding Disaster Management Plan

    With eyes on the effects in the wake of the hurricanes of September 2017, and considering that in a short four months’ time the next hurricane season will be upon us, the Ombudsman Dr. Nilda Arduin now gears attention to the preparedness of the country for the 2018 hurricane season. The Ombudsman has resolved to conduct a systemic investigation regarding: The state of preparedness of the government of Sint Maarten pursuant to the National Ordinance Disaster Risk Reduction and the Disaster Management Plan.

  • 2019-02-13

    Commissioner for Human Rights meets with IOI Secretary General

    Dunja Mijatović, Human Rights Commissioner of the Council of Europe (CoE), paid a visit to Austrian Ombudsman and IOI Secretary General, Günther Kräuter, to discuss relevant human rights issues.

  • 2018-09-24

    Austrian Ombudsman and IOI Secretary General Kräuter speaks at meeting in Stuttgart

    Austrian Ombudsman and IOI Secretary General Günther Kräuter had a much-noticed appearance at the meeting of Petitions Committees and regional Ombudsman institutions in Germany. The annual meeting was held in Stuttgart (Germany) from 23 – 24 September 2018.

  • 2018-08-10

    PHSO Radio Ombudsman podcast

    Radio Ombudsman is the regular podcast of the Parliamentary and Health Service Ombudsman (PHSO) featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. The podcast is hosted by Ombudsman Rob Behrens and it aims to generate lively discussion and interesting ideas.

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