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2015-11-04Managing parties to a complaint
The independence of the Ombudsman’s role is not just about independence from the executive government, it is also about being independent from all parties to a dispute.
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2015-11-04
New functions and a growing office
Communities are demanding a greater level of transparency and accountability from government as well as those delivering services that were once the responsibility of the public sector. In looking for additional accountability mechanisms, governments often first look to existing mechanisms, such as Ombudsmen, that are trusted, effective and where the additional oversight functions are comparatively inexpensive to implement.
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2018-07-18PHSO - Annual Report 2010/2011 - EN
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2018-07-18
PHSO - Annual Report 2017/2018 - EN
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2018-08-22
Conseil de l’Europe - Rapport 2018 sur la situation de la démocratie, des droits de l’homme et de l’Etat de droit en Europe
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2018-10-30
Queen Margaret University - Dispute Resolution - Information Leaflet (EN)
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2016-06-28
Successful follow-up NPM workshop held in Vilnius
A follow-up NPM Workshop was hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania. The three-day workshop brought 25 participants from 17 different countries to Vilnius to explore issues of common concern relating to the monitoring of psychiatric institutions.
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2018-06-26
Macao - CCAC - Annual Report 2017 - EN
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2016-06-07
Older people wanting to live at home is a human rights issue
Ombudsman Peter Tyndall spoke at the launch of a research report which estimated that 50% of nursing home residents could be living at home.
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2015-08-07
Síndic de Greuges de Catalunya - Informe Anual 2014 - ES
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2019-11-08
Proposition de loi cadre, APF
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2015-12-02
Community faces separation after only chance to remain together was squandered
An investigation by the Parliamentary and Health Service Ombudsman has found that a small, tight-knit community was denied the chance to stay together due to a catalogue of errors by High Speed Two Limited (HS2 Ltd). A group of six families, from Staffordshire, whose homes were set to be destroyed because they were on the HS2 route, fell victim of a number of failings by HS2 Ltd over two years, placing them under severe stress and worry, hugely impacting their home lives, jobs, careers and health.
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2018-08-16
Protecteur du Citoyen - Rapport Annuel 2016/2017 - FR
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2018-11-06
JIACC - National Strategy for Integrity and Anti-Corruptoin (2017-2025)
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2018-06-25
ECRI Annual Report - 2017 - EN
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2018-05-23
Australia_Commonwealth OM_Special report_Immigration detention_2018
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2012-09-07
Estonia - Annual Report - Overview - 2011
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2015-07-06
FRA presents report on achievements 2014
The annual report of the European Union Agency for Fundamental Rights (FRA) for 2014 examines fundamental rights-related developments in equality and non-discrimination; racism, xenophobia and related intolerance; Roma integration; asylum, borders, immigration and integration; information society, privacy and data protection; the rights of the child; access to justice including rights of crime victims; and the EU Charter of Fundamental Rights and its use by Member States. The report is available online in English and French.
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2016-03-18
International Forum and Training Workshop held in Tokyo
The Japanese IOI Member and the Administrative Administration Bureau of the Ministry of Internal Affairs and Communications, held an International Forum and Training Workshop for Asian Ombudsman institutions from 7 – 10 March 2016.
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2015-09-08
Refugee crisis - the time has come for the EU to act as one
"In recent days we have seen several Member States, many ordinary citizens, and civil society groups demonstrating remarkable and humbling leadership as they welcome refugees to their communities. EU institutions and all Member States must now take their cues from those citizens and act to alleviate the immediate suffering. The EU must use its immense diplomatic, economic and moral capacity to find ways to tackle the wider issues of Middle Eastern security."