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2012-04-05Serbia - Annual Report 2007 EN
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2018-04-30Victorian Ombudsman tells Council to ease up on treatment of vulnerable people over parking fines
Maribyrnong City Council has treated disadvantaged people harshly by refusing to cancel parking fines in cases where exceptional circumstances justified cancellation, the Victorian Ombudsman has found. Ombudsman Deborah Glass said the council’s practices were lacking in fairness and discretion when compared with five other metropolitan councils.
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2017-06-09
Ombudsman Hong Kong probes Government's regulation of proprietary Chinese medicine
The Ombudsman, Ms Connie Lau, declared a direct investigation to examine the regulation of unregistered proprietary Chinese medicine (pCm) by the Department of Health (DH) and the Food and Health Bureau (FHB).
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2024-06-28
Ontario Ombudsman handles near-record number of cases, focuses on rights
Ontario Ombudsman Paul Dubé’s ninth Annual Report, released on 26 June 2024, reflects record and near-record complaints in several areas of his jurisdiction, including those focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.
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2017-01-19
Ombudsman Hong Kong announces results of direct investigation into arrangements on display of publicity materials in public housing estates
The Ombudsman, Ms Connie Lau, today (January 19) announced the completion of a direct investigation into the arrangements on the display of publicity materials (“PMs”) in public housing estates.
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2010-11-24
IOI Newsletter_201006_English
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2018-03-23
Commonwealth Ombudsman release the State of the Health Funds Report for 2017
The Commonwealth Ombudsman published its State of the Health Funds Report for 2017. The purpose of this report is to provide consumers with additional information to assist them to make decisions about private health insurance.
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2018-03-23
Enquiry into City of Toronto Winter Respite Services (2017-18 Winter Season)
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2010-11-24
IOI Newsletter_200806_English
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2014-08-21
Moldova - Annual Report 2012 - EN
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2018-04-18
British Colombia Ombudsperson urges government to improve telephone service for income and disability assistance recipients
British Colombia’s Ombudsperson Jay Chalke released Special Report No. 40, Holding Pattern: Call Wait Times for Income and Disability Assistance on April 17, 2018. Holding Pattern is the report of the Ombudsperson’s systemic investigation into the Ministry of Social Development and Poverty Reduction’s centralized telephone system and its impact on the applicants and recipients of income and disability assistance.
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2021-03-22
Commonwealth Ombudsman - ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community - Vol II (March 2021) - EN
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2017-05-03
Catalan Ombudsman reports on human rights regression
In a recent report on “Human Rights regression in Spain” the Catalan Ombudsman analyzes the impacts on human and fundamental rights that with a specific focus on Catalonia.
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2014-03-19
Round table discussion on the ombudsman’s role in promoting good governance and effective service delivery
The World Bank, the Global Partnership for Social Accountability, the Nordic Trust Fund and the International Ombudsman Institute (IOI) will hold a round table discussion in Washington D.C. on Tuesday, 25 March 2014 to raise awareness and promote a better understanding on the ombudsman’s role regarding the accountability of public service delivery as well as open government.
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2016-07-18
The Ombudsman publishes latest Annual Report
The Ombudsman, Ms Connie Lau, released to the public the latest issue of her Annual Report.
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2012-04-05
Romania - Annual Report 2006 EN
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2014-01-03
IOI Annual Report 2009/2010 (EN / FR / ES)
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2016-10-20
Early Childhood: Fostering the Vitality of Francophone Minority Communities (October 2016)
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2014-02-20
Síndic de Greuges de Catalunya - Annual Report 2007 - EN
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2012-04-04
Australia Ombudsman South Australia - Annual Report 2009/2010 EN