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2021-02-02COVID-19 presents Iowa Ombudsman with new wave of complaints in 2020
The COVID-19 pandemic tested state and local governments in ways never imagined, and the proof was in the complaints. The Iowa Office of Ombudsman received a surge of citizen complaints on all manner of issues related to COVID: slow decisions on unemployment claims, the closure of public buildings, difficulties in access to social services – even a stoppage of garbage collection. The challenges were detailed in the Ombudsman’s fiscal year 2020 annual report, released today.
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2021-02-01
Ombudsman presents NPM report 2019
Conditions in detention facilities continue to be insufficient as they diverge significantly from the european standards and guidelines set by international organizations. As a result, the fundamental principles and objectives of crime policy cannot be effectively met.
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2021-02-01
The Chancellor of Justice received the highest international recognition
The Chancellor of Justice received the A-status accreditation as a national human rights institution by the GANHRI Sub-Committee on Accreditation (SCA). The decision on accreditation was preceded by a submission of a comprehensive statement on the independence, mandate and composition of the institution of the Chancellor of Justice, and an oral hearing by the SCA in December last year.
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-28
Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2024-03-28
El Defensor del Pueblo entrega a la presidenta del congreso de los diputados el informe anual 2023
El 22 de marzo 2024, el Defensor del Pueblo, Ángel Gabilondo, ha registrado en las Cortes Generales el Informe anual de la actividad de la institución en 2023, y ha hecho entrega del mismo a la presidenta del Congreso de los Diputados, Francina Armengol. El Informe será entregado al presidente del Senado, Pedro Rollán, el 25 de marzo.
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2014-02-10Defensoría del Pueblo - Annual Report 2008 - ES
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2021-01-28
Reunión virtual de ADPRA con la secretaria de Acceso a la Salud de la Nación
Los defensores del Pueblo del país mantuvieron un encuentro este martes por la tarde. La secretaria nacional y otros funcionarios del ministerio presentaron información detallada de las vacunas contra la COVID-19 y los principales lineamientos acerca de la campaña nacional de vacunación.
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2021-01-28
International Data Protection Day 2021: It’s your right!
On Thursday, 28 January the Cayman Islands joins the rest of the world in marking International Data Protection Day. Cayman’s Data Protection Law (DPL) contains important rights for individuals, including the right to be informed about how personal data is being used. The Office of the Ombudsman is tasked with oversight and enforcement of the DPL. Individuals have the right to complain to the Ombudsman if they believe their data is not being processed legally or fairly.
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2021-01-27
Second Remote Media Training Held
On 26 January 2021, the IOI held a successful second round of the IOI Remote Media Training. This session brought together 16 participants from Europe, Africa, Asia, North America and the Caribbean.
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2021-01-25
La Diputación del Común organizó un programa de radio especial sobre Mediación
La Cadena Cope realizó un programa en directo en la cafetería Regina de la calle Triana de Las Palmas de Gran Canaria.
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2021-01-25
46. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 44. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-01-25
Reunión intersesional del Consejo de Derechos Humanos
El día 14 de enero de 2021 se desarrolló la Reunión Intersesional del Consejo de Derechos Humanos de las Naciones Unidas titulada “Reconstruir mejor: Integrando los derechos humanos en sustentables y resilientes. Recuperación de la pandemia de COVID-19", en la partició el Subsecretario General a cargo de la Defensoría del Pueblo de la Nación.
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2021-01-25
Public Defender’s special statement on situation in penitentiary establishments
In 2020, the Public Defender of Georgia published a special report, in which she talked about the fact that the management model of semi-open establishments was based on informal hierarchy of prisoners, where the so-called "prison watchers" provide fictitious order, which aims to silence prisoners and prevent them from talking about their problems. The publication of this report was followed by public attacks on the Public Defender and illegal actions by the Minister of Justice and the Penitentiary Service. As a result, it has becomedangerous for the representatives of the Public Defender's Office to carry out visits and monitoring at the penitentiary establishments.
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2021-01-22
Provincial Ombudsman Sindh orders payment of financial assistance for widow
On orders of the Provincial Ombudsman Sindh (Pakistan), the Education & Vocational Training Authority of the Government of Sindh paid financial assistance amounting to Rs. 1,200,00/-. The complainant appreciated the role of the Ombudsman for taking prompt action and providing speedy justice.
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2021-01-21
First issue of Control Yuan Newsletter
The first issue of the Control Yuan Newsletter is published on 1 January 2021. The Control Yuan Newsletter includes topics such as the latest news, government reforms, duties & powers, international exchanges, and human rights education, with a view to strengthening communication with and making our voice heard by international ombudsmen and the human rights community.
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2021-01-19
El Síndic pide revisar la suspensión de las actividades extraescolares y deportivas
El Síndic de Greuges de Cataluña pide revisar la suspensión de las actividades extraescolares y deportivas para niños y adolescentes a fin de garantizar su derecho a la educación y al ocio, al tiempo que demanda revisar el cierre de las librerías.
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2024-03-21
Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.