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2018-02-05NIPSO investigates complaint against Department for Infrastructure
The Public Services Ombudsman investigated a complaint by Belfast City Airport Watch Limited (BCAWL) regarding the actions of the Department of Environment in relation to George Best Belfast City Airport in failing to enforce the 2008 Planning Agreement between it and the Airport as well as concerning the handling of BCAWL’s complaint by the Department. The Ombudsman identified five instances of maladministration by the Department and made recommendations on the matter.
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2018-02-05Complaint against the Department for Infrastructure - Report by Public Services Ombudsman of Northern Ireland
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2018-02-01
SPSO Draft Strategic Plan 2018-2020 Consultation
In the coming weeks the Scottish Parliamentary Corporate Body will be considering the Scottish Public Services Ombudsman’s (SPSO) draft revised Strategic Plan. The revised Plan covers the SPSO’s vision and strategic aims for 2018-2020. It is available at the bottom of this page, along with the covering letter to the SPCB. The SPSO invites comments, from individuals and organisation, about all aspects of the draft Plan. The consultation is open until 28 February 2018.
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2018-02-01
SPSO - Draft Strategic Plan - 2018-2020
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2018-01-29
39th USOA Annual Conference
The United States Ombudsman Association (USOA) will hold its 2018 Annual Conference from 24 – 28 September 2018 in Portland, Oregon at the Courtyard Marriott, Portland City Center. The USOA Conference and Planning Committee is seeking speakers and session presenters interested in sharing their subject matter expertise.
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2018-01-29
La Defensoría del Pueblo pide estar atentos ante cambios en la legislación que rige la facturación de las empresas
La Defensoría del Pueblo de la provincia de Santa Fe informa que el Decreto de Necesidad y Urgencia 27/2018 modificó entre otros la Ley 24.240 de Defensa del Consumidor y la Ley 25.065 de Tarjetas de Crédito, otorgando a las empresas la facultad de determinar el modo en que remitirán la facturación por los servicios que prestan a usuarios y consumidores.
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2018-01-26
Job advertisement - UN Ombudsman - EN
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2018-01-26
Job advertisement - UN Ombudsman - FR
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2018-01-25
IOI Europe - 2018 Conference - Questionnaire
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2018-01-24
Questionnaire - 2018 Conference - European chapter - IOI
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2018-01-23
Recomendación sobre el funcionamiento de los CRD
El Procurador Penitenciario de la Nación emitió el pasado 5 de enero la recomendación N° 873 dirigida al Director Nacional del Servicio Penitenciario Federal con el propósito de requerir que se implemente un abordaje integral de los consumos problemáticos en contextos de encierro, en el cual la conducción de los Centros de Rehabilitación de Drogadependientes (CRD) se encuentre en manos de profesionales de la salud mental.
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2018-01-23
Inspector-General of Taxation_Report_Pay As You Go_2018
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2018-01-18
Council of Europe Action Plan on Protecting Refugee and Migrant Children in Europe (2017-2019)
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2018-01-18
Plan d’action du Conseil de l’Europe sur la protection des enfants réfugiés en Europe (2017-2019)
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2018-01-17
Ombudsman investigation recommends improvements in HSE’s Treatment Abroad Scheme
Ombudsman Peter Tyndall has today published a report following his investigation into the HSE’s administration of the Treatment Abroad Scheme. The investigation followed complaints to the Ombudsman about the scheme including suggestions that it was overly complex, that there were delays in approving applications and that some applicants were being given incorrect information.
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2018-01-17
Treatment Abroad - An investigation by the Ombudsman into the administration of the Treatment Abroad Scheme of the HSE (Jan. 2017)
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2018-01-15
Molly’s case: How Tusla and the HSE provided and coordinated supports for a child with a disability in the care of the State (January 2018)
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2018-01-11
Ararteko - Workshop - Invitation Letter - ES
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2018-01-09
Control Yuan conducts annual review of Executive Yuan and urges various improvements
Control Yuan President Chang Po-ya led Control Yuan members on a visit to the Executive Yuan for an annual review of the executive branch of government on 26 December 2017. The Ministry of Economic Affairs, Ministry of National Defense, Ministry of Justice and Ministry of the Interior and their subordinate agencies received the most corrective measures at 13 each, followed by the Ministry of Education and its subordinate agencies at 12 corrective measures.