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2025-02-07Ombudsman disqualifies two in ACB boss race
Ombudsman Grace Tikambenji Malera delivered a determination in the matter of how government through the Ministry of Justice’s Office of the Solicitor General flouted procedures in shortlisting and interviewing two candidates for the post of Director General for the Anti-Corruption Bureau (ACB) in Malawi.
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2024-10-04
Ombudsman Western Australia Annual Report 2023-24 tabled in Parliament
The office of the Western Australian Ombudsman has tabled its 2023-24 annual report in Parliament. The report outlines the work of the Office for the year, including receipt of 2,437 complaints and 12,079 enquiries, finalisation of 95% of complaints within 3 months and the acceptance of all recommendations.
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2026-01-15
While pre-planning was limited, Ombudsperson investigation finds speed of provincial government delivery of social assistance cheques during 2024 postal strike was reasonable
On 17 December 2025, the BC Ombudsperson released a report outlining the results of his office’s investigation into the Ministry of Social Development and Poverty Reduction’s distribution of income and disability assistance cheques during the 2024 Canada Post strike.
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2025-12-18Ombudsman Punjab - Quarterly Newsletter 2/2025 - EN
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2025-12-16
IOI Annual Report 2024/2025 (EN / FR / ES)
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2025-01-09
Ombudsman Newsletter Issue 15 now available
The Commission on Administrative Justice (Office of the Ombudsman) has recently published its 15th issue of the Ombudsman Newsletter (October - December 2024). This newsletter's main topics are, amongst others, an introduction to the third cohort of commissioners that took office on 9 December 2024, the Commission being named as the Best Public Sector Legal Department of 2024 at the 7th Annual Gala and Award Ceremony of the Nairobi Legal Awards as well as a training for Civil Society Organizations including the dissemination of a Public Inquiry Report on the challenges citizens face when obtaining legal identity documents.
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2025-05-09
The annual Report of the Chancellor of Justice for 2024 released
The Chancellor of Justice Tuomas Pöysti has submitted his report for 2024 to the Parliament and the Government. In 2024, a total of 1987 complaints were filed with the Chancellor of Justice while 2084 complaints were resolved. In the previous year, the Office of the Chancellor of Justice received 1668 complaints and resolved 1862. In 2024, the Chancellor of Justice continued the efforts to improve the efficiency and effectiveness of legality oversight focusing more strongly on structural oversight. A total of 43 in-house initiatives were launched by the Chancellor of Justice in 2024.
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2024-09-19
Ombudsman’s Annual Report promotes fair access for Albertans
In a detailed account of the past year, Ombudsman Kevin Brezinski’s annual report outlines the positive outcomes his office generated through 2023-24. Investigations into systemic problems affecting vulnerable Albertans remained at the forefront.
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2019-04-23
Thai delegation with officers from Inspectorate of Quang Ninh Province
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2025-06-20
Canadian Council of Parliamentary Ombudsman Endorses Key Principles to Strengthen Oversight and Public Trust
The Canadian Council of Parliamentary Ombudsman has formally endorsed a set of key principles designed to ensure the independence, effectiveness, and accountability of Ombudsman institutions across Canada. These principles reaffirm the essential role of Ombudsman offices in upholding good governance, protecting individual rights, and reinforcing public trust in democratic institutions.
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2025-09-11
Alberta Ombudsman - Annual Report 2022/2023 - EN
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2025-03-06
Provincial Ombudsman Khyber Pakhtunkhwa achieves highest target in number of complaints
In the year 2024, the Provincial Ombudsman Khyber Pakhtunkhwa recorded a significant surge in complaints, totaling over 5,348 cases with 4,043 complaints disposal - a notable increase from the previous year. This substantial rise in complaints filed with the Ombudsman Office indicates a growing awareness among the general public about their rights and the available avenues for redress.
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2025-09-11
Alberta Ombudsman - Annual Report 2023/2024 - EN
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2026-03-20
Ombudsman Punjab - Newsletter Oct-Dec 2025 - EN
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2025-09-11
Alberta Ombudsman - Annual Report 2024-2025 - EN
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2025-09-11
Alberta Ombudsman - Annual Report 2024/2025 - EN
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2016-12-02
Lack of identification of law enforcement officers results in impunity
The Ukrainian Parliament Commissioner for Human Rights declared this thesis during a round table "Personal identification of police officers and national guards as protection against arbitrary behavior: problems and solutions" which was held on 15 November 2016, at the Ombudsman's Office.
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2025-05-29
Webinar – Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens
The African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators Association (AOMA) in collaboration with the International Ombudsman Institute (IOI) cordially invite you to a webinar on Tuesday, 3 June 2025, on "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens". Based on the latest IOI Best Practice Paper developed by the Office of the Ombudsman of the Netherlands, this webinar will explore practical strategies to improve visibility, trust, and access to Ombudsman services. Interpretation into all IOI working languages will be available.
