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2019-02-11Human Rights Defender Armenia - Report on monitoring visit to "Dzorak" mental health care center
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2018-11-124th IOI Workshop for NPMs hosted in Copenhagen
The 4th IOI Workshop for NPMs took place in Copenhagen from 7 – 9 November 2018. The training event was generously hosted by the Office of the Danish Parliamentary Ombudsman and facilitated by the Association for the Prevention of Torture (APT). It brought 35 participants from 23 different countries together to discuss the topic of an effective follow-up process to NPM recommendations.
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2017-09-21Ombudsman for Children - Questionnaire
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2018-11-07Ombudsman probes effectiveness of Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints
The Ombudsman, Ms Connie Lau, declared today, 7th of November, a direct investigation to examine the effectiveness of the Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints, with a view to making recommendations for improvement.
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2018-11-07Poldershop on General Data Protection Regulation
Can the data protection agency inspect an ombudsman institution? This was one of the questions that came up during the Poldershop on the General Data Protection Regulation at Schiphol airport on Monday 5 November. The Poldershop was organised by the Dutch National Ombudsman at the request of the IOI European Board.
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2018-07-13PHSO - Service Model Policy and Guidance – Version 12.0 (July 2018)
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2018-11-05Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store
Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service.
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2018-11-05Reconocimiento de derechos al colectivo de varones gays alojados en el CPF I de Ezeiza
El Juzgado Federal en lo Criminal y Correccional Nº 1 de Lomas de Zamora hizo lugar a una acción de habeas corpus colectiva interpuesta por un grupo de varones gays alojados en el CPF I de Ezeiza, por encontrase agravadas sus condiciones de detención a partir del alojamiento conjunto con varones heterosexuales.
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2018-11-02Taking the Initiative
The International Ombudsman Institute and the Northern Ireland Public Services Ombudsman recently held a joint conference in Belfast to explore best practice in the exercise of ‘Own Initiative’ investigation powers. Held over two days, the conference attracted practitioners, academics and interested parties from around 30 countries.
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2019-05-03Discussion with PCB on Bilateral Cooperation
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2019-01-31Executive summary of the report
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2019-05-02Meeting between the Portuguese Ombudsman with the UNHCHR
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2018-10-30Head of Department elected SPT member
Nika Kvaratskhelia, Head of the Department of Prevention and Monitoring of the Public Defender's Office, was elected as a member of the Subcommittee on Prevention of Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment for 2019-2022.
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2018-10-30Québec Ombudsman’s special investigation: For quality educational services in Nunavik that respect Inuit culture
In the wake of a special investigation, the Québec Ombudsman identified several concrete and feasible corrective measures so that Inuit receive the educational services to which they are entitled. The Québec Ombudsman feels that improvement hinges on concerted action by the Department and Kativik School Board.
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2018-10-30Chief Ombudsman says Annual Report highlights significant progress
Chief Ombudsman Peter Boshier has released his Annual Report for 2017/18. The Report shows increased clearance rates for complaints, and also a significant lift in his Office’s public profile through the release of the publication of our investigations, more guidance material, and our extensive training and assistance for government agencies.
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2018-10-30Adam Bodnar and his office are this year's laureates of the Norwegian Rafto Prize
Adam Bodnar, Commissioner for Human Rights and his Office are this year's laureates of the Norwegian Rafto Prize awarded since 1987 to human rights defenders across the world. The Rafto Prize awarded in 2018 draws attention to the issue of threats to democracy and human rights in Poland.
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2019-01-29Guía de Derechos para las mujeres privadas de su libertad
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2019-01-29Tenés derecho: información para el colectivo LGBT+ privadx de su libertad
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2019-01-29CNDH México - Comunicado de prensa 029/2019
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2018-10-29Control Yuan requests Council of Agriculture to improve regulatory mechanism
Climate change has a comprehensive impact on our lives. How to adjust social and economic development models to enable people to adapt to the impacts of climate change has become a major focus. In response to the climate change issue, the Control Yuan urges Council of Agriculture to improve its regulatory mechanism.