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2021-07-06Webinar on "Recalcitrant Respondents" successfully delivered
The University of KwaZulu-Natal and the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators’ Association (AOMA), successfully delivered a webinar on “Recalcitrant Respondents” on Tuesday, 29 June 2021. The recording and speaking notes of the panellists are now available.
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2021-07-05OM City of Laval - Annual Report 2019 - FR
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2022-04-05
AORC Webinar - Managing Evidence - Concept Note and Speaker Information
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2022-04-05
Jubilee Ombudsman Journal Abstracts
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2021-07-05
25. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 25. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-07-23
Défenseur des Droits - Rapport - Technologies biométriques: l'impératif respect des droits fondamentaux
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2022-06-01
NHRC Chairperson Chen Chu delivers a speech on the Independent Opinion, April 1, 2022
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2022-06-01
En el marco de esta acción, los defensores del Pueblo, directores y subdirectores del organismo participaron de una jornada de capacitación.
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2021-05-14
COVID-19: nuevo reporte estadístico de la PPN de 10 de mayo de 2021
La Procuración Penitenciaria de la Nación presenta un nuevo reporte estadístico a abril de 2021 sobre la situación de las personas privadas de la libertad ante la actual emergencia sanitaria.
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2022-02-03
Introducing OmbudsLinked
OmbudsLinked is a LinkedIn discussion group established in October 2021. It is an independent forum, not affiliated with any Ombudsman associations, with the aim of creating space for all types of practicing Ombudsman regardless of model, sector, standards of practice, etc. to congregate, network, share information and ideas, build camaraderie, and unite the profession.
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2022-02-03
Human rights in places of detention – how Poland is implementing recommendations the international bodies for the prevention of torture
National Mechanism for the Prevention of Torture visited some places of detention that had been visited by the SPT and CPT delegations during their last periodic visits (in 2017 by the CPT and in 2018 by the SPT). The NMPT visits were thematic ones and focused on verifying the recommendations of the monitoring bodies.
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2022-02-03
Ombudsman for Wales publishes “Principles of Good Administration” and “Good Records Management Matters”
The Public Services Ombudsman for Wales reviewed the "Principles of Good Administration" published by the Office in 2016. As a result, the Ombudsman decided to split them into two separate publications, which will provide public bodies and complainants with clearer principles of good administration practice.
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2022-02-03
Préoccupations de l’OPC face aux attaques criminelles contre les policiers et les travailleurs de la presse
L’Office de la Protection du Citoyen (OPC), Institution Nationale indépendante de Droits Humains, condamne sans réserve, les attaques violentes perpétrées contre le sous-commissariat de Bon Repos survenues dans la nuit du 30 au 31 janvier 2022 et qui ont occasionné la mort par balles d’un policier : Joseph Jork Blada. Un autre policier est sorti grièvement blessé au cours de ces attaques.
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2022-05-31
Ombudsman of Hong Kong, Ms Winnie Chiu
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2022-02-02
Victorian Ombudsman launches investigation into public and community housing complaint handling
The Victorian Ombudsman has launched an investigation into how public and community housing complaints are handled in a bid to improve processes and ensure fairness.
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2022-02-02
Human Rights Defender releases video on protection of women’s rights
Women face many issues, such as violation of labour rights, domestic violence or inaccessibility of health care services. These issues require urgent solutions. In a video, the Human Rights Defender of Armenia, Dr. Arman Tatoyan, summarizes the activities aimed at protection of women’s rights during his term of office.
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2022-02-02
Commissioner Stylianou - Lottides submits Annual Reports 2020 to the President of the Republic of Cyprus
On 20 January 2022, the Commissioner for Administration and the Protection of Human Rights, Mrs. Maria Stylianou - Lottides, submitted the Annual Report of her Office for the year 2020, as well as the individual Annual Reports detailing the work and action of the Office under the other mandates of the Commissioner, to Mr. Nicos Anastasiadis, President of the Republic of Cyprus.
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2022-02-02
Public Defender Meets with IDPs Living in Kartli Sanatorium
On January 17, 2022, the Public Defender of Georgia met with IDPs living in Kartli sanatorium and listened to their problems. The Public Defender’s Office has been studying IDP issues for a long time and has issued a number of recommendations to improve their rights situation.
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2022-02-02
Solving problems during the pandemic of Covid-19 in 2020
The Chief Ombudsman of Thailand received several complaints related to preventive or support strategies in the pandemic of Covid-19. The main focus was put on relief measure to “leave no one behind”, assistance from the Telecommunication Sector to support people working from home during the pandemic, and the general shortage of medical equipment.
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2022-02-01
Call for participation - Comparative study: “Digitalization of public services and the role of Ombudsman”
The University of Applied Sciences Vienna (FH Campus Wien) is conducting a study on the role of Ombudsman institutions in the context of the growing digitalization of public services worldwide. IOI member institutions are strongly encouraged to fill in a short online survey and/or to participate in a short interview with the researcher, Dr. Julia Dahlvik, to help her generate data for her research project, whose outcome will be of great benefit to Ombudsman institutions worldwide.
