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2015-05-20IOI Directory
The key data of all IOI member institutions is available on the IOI website and the Secretariat is continuously working to improve the available data. The IOI Directory itself can be easily downloaded in PDF format for further use.
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2016-08-01Ombudsman's Casebook, Issue 7, Summer 2016
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2016-05-03
Code of conduct Casebook - issue 8
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2016-03-25
People's Advocate - Annual Report - 2014 - Summary - EN
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2015-05-13
Victorian Ombudsman welcomes government response on age care facility
The Ombudsman welcomed the government's acceptance of her recommendation to make ex gratia payments to former residents of the Mentone Gardens aged care facility. Victorian Ombudsman Deborah Glass is pleased the government is taking steps to make redress.
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2014-02-24
Occasional Paper #76
The classical ombudsman - an effective reviewer of administrative decisions by government agencies (2001) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2014-12-16
OPCAT Annual Report 2013/2014
New Zealand’s National Preventive Mechanism released its annual report. This year’s report reveals concerns and highlights improvements identified during individual NPMs’ on-going monitoring visits of detention facilities.
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2016-08-25
APT - Annual Report 2015
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2014-02-24
Occasional Paper #09
The ombudsman as a watchdog of legality and equity in the administration (1980) Ulf Lundvik A comparison of the role of Ombudsman in the Scandinavian countries with tha tof the Ombudsman in Common Law countries by the former Chief Parliamentary Ombudsman of Sweden.
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2015-12-22
law no- 05 l-019 on ombudsperson
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2016-02-03
Albania - Summary: Special report on 12 EU recommendation (April 2012) EN
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2014-02-24
Occasional Paper #06
Brief on the office of the ombudsman (1980) Charles Ferris / Brian Goodman / Gordon Mayer Prepared for presentation before the Ombudsman Committee at the International Bar Association's (I.B.A.) 18th Biennial Conference. Historical background of the Ombudsman, the I.B.A. definition of Ombudsman and a discussion of the jurisdictionand powers of most offices.
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2019-01-02
Qué recomienda la Procuración? Un abordaje de las problemáticas más estructurales de la cárcel (2006-2016)
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2014-02-24
Occasional Paper #54
Crookshank lecture: Medical attitudes and patients' perceptions (1995) William Reid Mr Reid is the Parliamentary Commissioner for Administration and the Health Service Commissioner for the United Kingdom.
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2014-02-24
Occasional Paper #38
Variation on a classical theme: The academic ombudsman in the United States (1987) Carolyn Stieber Ms. Stieber was the University Ombudsman and Associate Professor of Political Science at Michigan State University as well as the President-elect of the University & College Ombudsman Association (U.S.A.).
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2016-03-04
Ombudsman investigates transparency of local government decision making
The Victorian Ombudsman has commenced an ‘own motion’ investigation into the transparency of local government decision making, reflecting a pattern of complaints to the Ombudsman on this issue.
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2014-02-24
Occasional Paper #69
The development of the "ombudsmediator" on a global scale (1999) Daniel Jacoby Mr Jacoby is the Ombudsman of Québec and Secretary of the International Ombudsman Institute.
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2016-03-23
SPSO Strategic Plan 2016-2020
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2014-02-24
Occasional Paper #28
The National Board for Consumer Complaints - A Swedish innovation for the protection of the man in the streets (1984) Ulf Lundvik Mr. Lundvik was the former Chief Ombudsman for Sweden.
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2016-02-11
Report 14 012 127 Essex County Council