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2024-05-22Failures by New Zealand Defence Force undermined Ombudsman’s investigation
The Chief Ombudsman says failures by the New Zealand Defence Force to share all crucial information had a major impact on his ability to fully investigate earlier Operation Burnham complaints and undermined the fundamental purposes of the Official Information Act (OIA).
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2024-05-22
The National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their annual report to the Dutch House of Representatives
Existing laws and regulations provide the government with enough room to properly help citizens. Yet, in practice, the government often solves problems with even more laws, regulations and complex processes, while these do not prevent or solve most of the citizens’ problems.
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2021-07-20
Expectations for conditions and treatment of residents in health and disability places of detention
The Chief Ombudsman of new Zealand has developed draft 'Expectations for the conditions and treatment of residents in health and disability facilities- aged care!' ('Expectations – aged care') and invites feedback on them. This document sets out the Chief Ombudsman's expectations for the conditions and treatment of residents in aged care facilities who cannot leave at will.
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2021-07-20
Croatian Ombudswoman's Special Report on the Right to a Healthy Life and Climate Change is now available in English
The Croatian Ombudswoman’s Special Report on the Right to a Healthy Life and Climate Change in the Republic of Croatia in the Period 2013-2020 submitted to the Parliament this February demonstrates the interconnections between environmental protection and human rights, provides an evaluation of the level of the implementation of the right to a healthy life as guaranteed by the Constitution of the Republic of Croatia and presents an analysis of the issues related to the protection of air, water and soil, light and noise pollution, non-ionizing radiation emitted by mobile telecommunications stations, sustainable waste management and climate change.
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2021-07-19
27. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 27. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-07-16
Annual Report on the activities of the Austrian NPM 2020
In 2020 the work of the Austrian National Preventive Mechanism (NPM) was significantly affected by the COVID-19 pandemic. The English version of the NPM’s activities in 2020 is now available.
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2021-07-15
Ombudsman sees more data, police and whistleblower complaints
The Office of the Ombudsman’s annual report for 2020 was made public in Parliament on 14 July 2021. During 2020, the office fielded a total of 332 enquiries from members of the public, opened 231 cases for either investigation or informal resolution and resolved 210 cases. By way of comparison, the office opened 30 more cases overall during 2020 than in 2019, despite the pandemic and government lockdown during the second quarter.
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2014-02-06Commissioner of Official Languages - Annual Report 2009/2010 - EN
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2014-02-06
Ombudsman for Bermunda - Annual Report 2008 - EN
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2012-04-06
Spain Valedor do Pobo de Galicia - Annual Report 2010 ES
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2021-07-13
Ouverture de la plateforme de cours en ligne
L’Association des Ombudsmans et des Médiateurs de la Francophonie (AOMF) lance une plateforme de cours en ligne, au regard de l’importance du renforcement des capacités de ses membres, via notamment la formation. Cette nouvelle plateforme permet la formation massive de tous les collaborateurs de médiateurs, la possibilité de rendre certaines formations accessibles à tous, ainsi que la possibilité de maintenir des échanges permanents entre les membres.
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2021-07-13
Pronunciamiento ante el magnicidio del Presidente de Haití
El Consejo Directivo del Instituto Latinoamericano del Ombudsman-Defensorías del Pueblo (ILO), manifiesta su honda preocupación por el magnicidio del presidente de Haití y por la sistemática violación de los derechos humanos del pueblo haitiano.
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2021-07-12
Commonwealth Ombudsman speech at 10th Annual Prisons Conference
The Commonwealth Ombudsman, Michael Manthorpe PSM, addressed the 10th Annual Prisons Conference, presenting on Australia’s journey to implement the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2024-05-17
13th IOI World Conference inaugurated in The Hague
The 13th IOI world conference started on Wednesday, 15 May 2024 in The Hague. After giving his opening speech, His Majesty the King of the Netherlands revealed together with the future generation three paintings on the theme of the conference: working together for our tomorrow. This was followed by the speech of the keynote speaker, Ian Buruma, with the title: We Are the People: Citizenship, Identity and the Nation-State.
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2021-07-09
Unlocking Solutions in Imaging: working together to learn from failings in the NHS
The Parliamentary and Health Service Ombudsman (PHSO) has published a report about complaints related to NHS imaging. It highlights failings in the way X-rays and scans are reported on and followed up across the health service. The report includes recommendations for a system-wide programme of improvements for more effective and timely management of X-rays and scans. Ombudsman Rob Behrens has written to the Government urging it to prioritise improvements to NHS imaging services as part of the health sector's recovery from the COVID-19 pandemic.
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2024-05-16
IOI Board and General Assembly meet in The Hague
The 13th World Conference and General Assembly of the International Ombudsman Institute (IOI) was successfully hosted by the National Ombudsman of the Netherlands in The Hague from 12 – 17 May 2024. After the years of the pandemic, the conference provided an opportunity for the entire membership of the IOI to meet again in person after eight long years and 200 delegates from 60 different countries and all six IOI regions participated in this important quadrennial event.
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2024-05-16
Office of the Ombudsman hails media freedom
The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.
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2024-05-16
Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language
Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.
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2024-05-16
Intervention concernant trois ressources intermédiaires situées en Mauricie
Le Protecteur du citoyen est intervenu de sa propre initiative dans trois ressources intermédiaires (RI) sous entente avec le CIUSSS de la Mauricie-et-du-Centre-du-Québec. Elles accueillent des adultes présentant une perte d’autonomie liée au vieillissement (Pavillon Blainville), un profil particulier de santé mentale (La Barcelone) et une déficience intellectuelle ou un trouble du spectre de l’autisme (La Vida).
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2021-07-06
Improving the way covert powers are used
The Australian Federal Police agreed to make changes to how they access and use telecommunications data in line with a recent investigation report from the Commonwealth Ombudsman.