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2024-09-06Defensoría del Pueblo realiza supervisión nacional de hospitales nivel III para fortalecer el sistema de salud
La Defensoría del Pueblo ha desplegado un equipo a nivel nacional para supervisar 36 hospitales de categoría de nivel III, con el objetivo de fortalecer el sistema de salud y asegurar que las poblaciones más vulnerables reciban una atención de calidad. Esta supervisión busca evaluar diversos aspectos críticos de la gestión hospitalaria, tales como el presupuesto, la gestión del riesgo, la oferta de servicios, el abastecimiento de medicamentos, el manejo administrativo, la atención en laboratorios, entre otros.
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2024-09-06
CY’s Committee on Social Welfare and Environment Hygiene Affairs Conducts Circuit Supervision at Taiwan Centers for Disease Control
The Committee on Social Welfare and Environmental Hygiene Affairs of the Control Yuan conducted a site visit at the Taiwan Centers for Disease Control on July 19, 2024. The inspection, centered on post-pandemic disease prevention, policy formulation, and the establishment of an infectious disease prevention network, aimed to protect the public’s health rights and interests.
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2024-09-06
Office of The Ombudsman announces results of direct investigation into Transport Department’s arrangements for driving tests
On 5 September 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the arrangements for driving tests by the Transport Department (TD), and made 12 major recommendations to the Department.
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2024-09-06
Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers
On September 5, 2024, Ontario Ombudsman Paul Dubé announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. The Ombudsman launched the investigation on his own initiative in light of several reports about children being inappropriately housed in these settings. Ombudsman staff have already visited some of these children and youth to see their living conditions and hear their concerns directly.
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2024-09-06
OCO report highlights scramble to find school places for children with Special Educational Needs
There is still a scramble every September to find appropriate school places for children with Special Educational Needs, despite progress made by Government in recent years to prioritise the issue. That’s according to Plan for Places, Two Years On from the Ombudsman for Children’s Office, which examines whether progress has been made on recommendations made in the institution's previous Plan for Places report in 2022.
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2024-09-05
Re-watch the webinar "Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman"
On 27 August 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss and understand the crucial role Ombudsman institutions play in addressing gender bias and discrimination within organizations.
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2024-09-05
Deputy Ombudsman stresses importance of digital rights at recent training session
The second stage of the training program on “Communication in the Age of Social Media and Tech Platforms,” organized by the Association of Information and Progressive Technology of Timor-Leste (ITP-TL), concluded successfully from 27-29 August 2024. The training took place at the Oriente Foundation in Dili and featured the participation of two officials from the Ombudsman for Human Rights and Justice (PDHJ).
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2024-04-11
Hôpital : les chambres médicalement requises ne peuvent pas toujours être facturées
Un proche d’un citoyen en fin de vie porte plainte contre un hôpital qui lui facture sa chambre privée. En raison de son état de santé, le citoyen a été isolé dans cette chambre dès son arrivée. Veuillez cliquer ici pour lire comment le Protecteur du Citoyen est intervenu dans ce cas.
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2024-09-25
Rapport annuel 2023-2024 — Humanité et responsabilité : les services publics face à leurs grandes missions
Le 19 septembre 2024, le protecteur du citoyen, Marc-André Dowd, a déposé son rapport annuel d'activités 2023-2024 à l’Assemblée nationale.
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2024-08-29
Defensoría del Pueblo invoca al Estado a fortalecer la protección de los derechos humanos de las personas adultas mayores
Con ocasión del Día Nacional del Adulto Mayor, que se conmemora el 26 de agosto, la Defensoría del Pueblo invocó al Estado a desarrollar estrategias y herramientas para el fortalecimiento de la protección de los derechos de este sector de la población, principalmente en aspectos como cuidado y buen trato, salud, trabajo, acceso a pensiones justas, educación y participación, entre otros.
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2024-08-29
Intervention auprès du CISSS de l’Outaouais concernant l’Établissement de détention de Hull
Le Protecteur du citoyen a reçu un signalement concernant l’Établissement de détention de Hull. On y aurait constaté de longs délais d’attente pour recevoir des soins et services de santé. Le Protecteur du citoyen a décidé d’intervenir.
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2024-08-29
Report on Townsville’s Cleveland Youth Detention Centre released
The Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages, prepared by the Inspector of Detention Services, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 27 August 2024. The report by Queensland Ombudsman, Mr Anthony Reilly makes 15 recommendations for improvement at the Cleveland Youth Detention Centre on issues including staffing levels, approval processes for separations and the provision of basic facilities in separation rooms and holding cells.
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2024-08-29
Case study: claims of unfair promotion practices in the armed forces of Malta
A Major in the Armed Forces of Malta (AFM) lodged a complaint after he was not promoted to the rank of Lieutenant Colonel despite meeting the eligibility criteria. He claimed the selection process for the promotion was flawed and that he suffered an injustice as a result. The investigation by the Parliamentary Ombudsman of Malta examined the selection process used for promotions from Major to Lieutenant Colonel within the AFM.
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2024-08-29
Teen with significant support needs on brink of homelessness because Devon County Council couldn’t decide where he should live
A teenager with Autism and ADHD was less than a week away from being made homeless because Devon County Council had not decided where he should live when he became 18. The Local Government and Social Care Ombudsman remedies injustice and shares learning from investigations to help improve public, and adult social care, services.
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2024-08-29
CDHCM participa en Seminario Web “Garantizar la equidad de género: El papel del Ombudsman"
La labor de los Organismos Públicos de Derechos Humanos a nivel global, regional y local es fundamental para entender y analizar los prejuicios de género, con el propósito de incidir y erradicar las desigualdades que enfrentan las mujeres en el ejercicio de sus derechos. Así lo destacó la Presidenta de la Comisión de Derechos Humanos de la Ciudad de México, Nashieli Ramírez Hernández, al participar en el Seminario Web “Garantizar la equidad de género: El papel del Ombudsman”, organizado por la Asociación Africana de Defensores del Pueblo y Mediadores, en colaboración con el IIO.
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2024-08-29
Reminder - 2-day Training Seminar: “AI and decision-making processes, compliance with the rights of individuals”
The International Ombudsman Institute (IOI) and the Office of the Chancellor of Justice of Estonia in collaboration with the e-Governance Academy (eGA) invites you to participate in a 2-day training seminar on Artificial Intelligence (AI) in Tallinn, Estonia on October 15–16, 2024. Kindly also consult this reminder for information on the e-learning platform, which is part of this project and which will be open for participants and others interested in the materials. The deadline for application is Friday, 13 September 2024.
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2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2024-08-23
El Defensor del Pueblo propone limitar la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerables
El Defensor del Pueblo acaba de iniciar una actuación de oficio que propone limitar, a través de una modificación legal, la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerables cuando quede acreditada la buena fe de los beneficiarios o cuando el error sea atribuible a la Administración. La modificación legal propuesta afectaría también a otras ayudas asistenciales como pensiones no contributivas de invalidez o jubilación, o los subsidios de desempleo de larga duración.
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2024-08-23
Día Internacional de la Lucha por los Derechos Humanos y la Dignidad de las Poblaciones Callejeras
Del 2018 a la fecha, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha registrado 224 quejas y ha emitido tres Recomendaciones donde se visibilizan casos de la discriminación, así como la Recomendación General 01/2021 con el propósito de atender problemáticas estructurales que padecen. En 2024 este Organismo presentó el Informe Temático: Derechos humanos de las personas en situación de calle de la Ciudad de México.
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2024-08-23
Ombudsman Organizes Meet The Press Event to Update on PDHJ Progress
The Ombudsman for Human Rights and Justice, Virgílio da Silva Guterres, held a Meet The Press to update the media and the public on the progress of the Provedoria dos Direitos Humanos e Justiça (PDHJ). The event focused on the PDHJ’s ongoing efforts to protect human rights and promote good governance, highlighting the crucial role of media in these efforts.