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2014-04-29Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
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2014-04-29Austrian Ombudsman Board welcomes student group from the Netherlands
On 23 April 2014 Ombudsman Dr. Günther Kräuter welcomed a group of law students from the University of Leiden (the Netherlands) in Vienna.
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2014-09-23NSW Ombudsman - Report on policing intoxicated and disorderly conduct (Sep. 2014) - EN
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2014-04-25Ombudsman’s Investigation on wait times for coroners’ investigations
Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.
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2014-04-25Enquête du Protecteur du citoyen du Québec sur les délais d'investigation des coroners
À la suite de plaintes concernant les délais d’investigation des coroners, le Protecteur du citoyen a mené une enquête sur cette problématique lourde de conséquences, tant sur le plan humain que financier, pour les familles endeuillées.
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2014-09-15District Accounts Officer transferred family pension on the order of Mr. Asad Ashraf Malik
Ms. Irshad Begum, widow of government employee, approached Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh for transfer of family pension.
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2014-04-18Conference on Model Institutions for a Sustainable Future
The Hungarian Ombudsman’s Office is planning a conference to understand the unique characteristics of the relevant national institutions entrusted with promoting intergenerational solidarity. The conference will focus on the legal aspects of the protection and promotion of the interests of future generations.
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2014-09-12Comunicado de prensa de la Defensoría de Niñas, Niños y Adolescentes de Santa Fe
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2014-04-17Ombudsman hosted meetings concerning human rights in EU context
In April, the Office of the Human Rights Defender in Poland hosted a meeting of the IOI European Board as well as a visit of the European Ombudsman in order to discuss several topics related to human rights in a European context.
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2014-04-15Ombudsman urges Government leaders to learn from complaints
The Parliamentary and Health Service Ombudsman has urged Government leaders not to ignore complaints which provide a vital opportunity to learn from mistakes and improve public services.
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2015-02-03Delegation of Control Yuan pays courtesy visit to IOI Headquarters
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2014-04-11The Association des Ombudsmans et Médiateurs de la Francophonie mourns a passing
Dominique Baudis, Rights Defender and Secretary General of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF), died on Thursday, April 10, in Paris.
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2025-06-26National Ombudsman - Annual report 2024 - Summary - EN
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2014-09-01Comunicado de Prensa del Defensor del Pueblo Andaluz
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2014-04-04Commonwealth Ombudsman elected as new Regional President
On 1 April 2014, Mr Colin Neave was unanimously elected as the new Regional President of the IOI's Australasian and Pacific Region in the course of its Regional Board meeting, with immediate effect.
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2014-08-28Bahrain - Prison Detainees Rights Commission - Report on unannounced visit to Dry Dock Detention Centre (Aug. 2014) - EN
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2014-03-31Defensora del Pueblo wants to strengthen electricity consumers’ rights
The Ombudsman Office has recommended the Government that consumers struggling to pay for electricity may be able to make allegations, that they are allowed to split the debt and the Administration’s intervention in situations of vulnerability.
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2014-08-25Second anniversary of preventive human rights control
Interventions by the Austrian Ombudsman Board have led to improvements in certain areas.
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2015-01-20Commissioner Weng Chon CHEONG
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2014-03-26Connie Lau Yin-hing new Ombudsman
On 17 March 2014, the Government of Hong Kong announced the appointment of Ms Connie Lau Yin-hing as the new Ombudsman for a term of five years.