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2018-11-07Ombudsman probes effectiveness of Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints
The Ombudsman, Ms Connie Lau, declared today, 7th of November, a direct investigation to examine the effectiveness of the Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints, with a view to making recommendations for improvement.
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2018-11-07
Poldershop on General Data Protection Regulation
Can the data protection agency inspect an ombudsman institution? This was one of the questions that came up during the Poldershop on the General Data Protection Regulation at Schiphol airport on Monday 5 November. The Poldershop was organised by the Dutch National Ombudsman at the request of the IOI European Board.
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2018-11-06JIACC - National Strategy for Integrity and Anti-Corruptoin (2017-2025)
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2018-11-05
Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store
Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service.
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2018-10-31
21st century family requires appropriate legal framework
The 21st century family no longer relies solely on sexual or blood relations, but on how people choose their co-habitation. Marriage is not the only form of family. Ombudsman Juris Jansons calls for a unified understanding of the concept and protection of the family included in the Constitution (Satversme) and to provide a legal framework for recognizing various forms of family in Latvia.
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2018-10-30
Las oficinas móviles atendieron más de 1.000 casos en los primeros cuatro meses
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, presentó un balance del funcionamiento de las oficinas móviles a cuatro meses de su puesta en funcionamiento. Contó que las unidades de atención llegaron a 39 localidades de la provincia y barrios de Rosario y Santa Fe. “Nos propusimos ser una institución de cercanía”, explicó.
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2018-10-30
Head of Department elected SPT member
Nika Kvaratskhelia, Head of the Department of Prevention and Monitoring of the Public Defender's Office, was elected as a member of the Subcommittee on Prevention of Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment for 2019-2022.
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2018-10-30
La PPN envió un informe al Grupo de Trabajo de la ONU sobre la discriminación contra las mujeres
La PPN remitió un documento al Grupo de Trabajo sobre la cuestión de la discriminación contra la mujer en la legislación y en la práctica de la ONU.
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2018-10-30
QMU online Master’s degree in dispute resolution
Since January 2015 Queen Margaret University (QMU) has delivered an entirely online Master’s Degree in Dispute Resolution. The underpinning philosophy of the course is combining practical experience of dispute resolution with the latest academic thought and research, to provide students with enhanced transferable theoretical knowledge and practical skills.
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2018-10-30
Chief Ombudsman says Annual Report highlights significant progress
Chief Ombudsman Peter Boshier has released his Annual Report for 2017/18. The Report shows increased clearance rates for complaints, and also a significant lift in his Office’s public profile through the release of the publication of our investigations, more guidance material, and our extensive training and assistance for government agencies.
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2018-10-30
Québec Ombudsmans special report on educational services in Nunavik - 2018
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2018-10-30
Queen Margaret University - Dispute Resolution - Information Leaflet (EN)
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2018-10-30
AORC - Seminar on Improving Service Delivery in Africa - Information Leaflet
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2018-10-30
New Zealand - Annual Report 2017/2018 EN
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2018-10-30
New Zealand - Press Release - Annual Report 2017/2018
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2018-10-30
Québec Ombudsman. Rapport spéciale: éducation de qualité au Nunavik - 2018
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2018-10-30
PPN - Informe sobre discriminación contra la mujer en la legislación y en la práctica - 2018
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2018-10-29
Control Yuan requests Council of Agriculture to improve regulatory mechanism
Climate change has a comprehensive impact on our lives. How to adjust social and economic development models to enable people to adapt to the impacts of climate change has become a major focus. In response to the climate change issue, the Control Yuan urges Council of Agriculture to improve its regulatory mechanism.
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2018-10-23
Proximité, accès au droit, libertés individuelles : une loi de programmation et une réforme de la Justice perfectibles
Depuis le mardi 9 octobre 2018, le Sénat étudie le projet de loi de programmation 2018-2022 et de réforme pour la justice. Lors des travaux en commission des lois, les sénateurs ont auditionné Jacques Toubon, Défenseur des droits, dont les observations figurent dans l’avis n°18-22 adressé aux parlementaires.
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2018-10-23
Avis du Défenseur des droits N° 18-22