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2019-06-19UPR recommendations on Armenia discussed from human rights perspective in public hearings
On April 5th, a public hearing on the “National Human Rights agenda: UN Universal Periodic Review” was held in the National Assembly of Armenia with the participation of the Human Rights Defender of Armenia and civil society organizations, representatives of public authorities, media, diplomatic missions and international organizations.
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2021-12-15Ombudsman - Annual Report 2019 (EN)
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2026-04-17
Ombudsman announces results of direct investigation operation into Government’s work in combating cruelty to animals
On 16 April 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating cruelty to animals by the Office of the Ombudsman, with 45 improvement recommendations made to the Government.
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2019-04-15
Venice Principles on Ombudsman institutions now also available in Italian
On 15 March 2019, the “Principles on the Protection and Promotion of the Ombudsman Institution”, (“The Venice Principles”) were adopted by the Venice Commission. A translation of the text into Italian has been made available by the Office of the Ombudsman of the Autonomous Province of Trento a (Italy).
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2018-05-18
Successful workshop on good environmental governance held in the Basque Country
An international workshop on “Good Environmental Governance” was hosted by the Office of the Ombudsman of the Basque Country (Ararteko), Manuel Lezertua, and held in Vitoria-Gasteiz, Spain, this week.
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2025-04-04
First international conference for NHRIs and ombuds institutions
In 2024, the Basque Ombudsman, Manuel Lezertua, together with the President of the IOI European Region, visited Strasbourg. The purpose of their visit was to revive the practice of organizing conferences for ombuds institutions, a tradition that had previously been upheld by the Commissioner for Human Rights. The Basque Ombudsman proposal played a crucial role in bringing into being the High-Level Conference in Strasbourg in March 2025 for National Human Rights and Ombuds Institutions. Kindly click here to read more about this year’s conference.
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2018-01-25
IOI Europe - 2018 Conference - Questionnaire
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2018-01-24
Questionnaire - 2018 Conference - European chapter - IOI
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2018-10-16
GANHRI - Marrakech Declaration (Oct. 2018)
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2021-03-23
Croatia - Ombudsman - Annual Report 2013 - EN
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2020-09-16
B.C. Ombudsperson special report
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2023-11-15
Victorian Ombudsman - Report WorkSafe 3: Investigation into Victorian self-insurers claims' management and WorkSafe oversight - EN
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2020-12-15
BC Ombudsperson: Complaint Handling Guide – Setting up Effective Complaint Resolution Systems in Public Organizations (Dec. 2020)
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2020-07-09
Issue 1 - Developing and reforming Ombudsman institutions: An IOI guide for those undertaking these tasks (June 2017)
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2021-04-16
People's Advocate - Annual Report 2017 - EN
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2026-04-10
France - DDD - Rapport annuel 2025_2026 - FR
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2026-04-10
France - Rapport annuel 2025_2026 - FR
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2026-04-10
New Commissioner of Official Languages of Canada appointed
Kelly Burke took office as Canada’s eighth Commissioner of Official Languages on March 30, 2026. Recognized for her strategic vision, her ability to engage in dialogue and her commitment to a truly bilingual Canada, Ms. Burke is approaching her new role with a focus on modernizing the language policy framework, strengthening public trust and making official languages a catalyst for unity, equity and vitality for all generations.
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2021-07-15
Ombudsman Newsletter Issue 01/2021 (Jan. - June 2021)
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2023-11-07
Victorian Ombudsman - WorkSafe Investigation - 2016