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2023-12-21Ombudsman Fardelli meets South African Public Protector Gcaleka
On Thursday, 14 December 2023, an online meeting of extraordinary significance took place between Dr. Marino Fardelli, President of the National Coordination of Italian Ombudsmen and Ombudsman of the Lazio Region, and Adv. Kholeka Gcaleka, Public Protector of South Africa. Both were recently elected to their respective boards for Europe and Africa within the International Ombudsman Institute.
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2023-12-21
Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2024 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2023-12-21
El Síndic de Greuges y el Foro de Síndics Locales han firmado un convenio de colaboración para mejorar la atención de las personas
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y la presidenta del Foro de Síndics, Síndicas, Defensores y Defensoras Locales de Cataluña, Dolors Vallejo, firmaron el 13 de diciembre de 2023 un convenio de colaboración con la voluntad de avanzar conjuntamente en la defensa decidida de los derechos de las personas.
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2023-12-21National Ombudsman New Zealand - Special Report - EN
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2020-07-15
Can a further pandemic be handled less restrictively in Prison and Probation Service institutions?
Only one out of all inmates in state and local prisons and halfway houses under the Danish Prison and Probation Service has been infected with COVID-19. The Ombudsman finds this very positive. At the same time, however, he recommends, following a recent Ombudsman investigation, that the Prison and Probation Service review its experiences of recent months with a view to determining whether a future pandemic can be handled by means of less restrictive measures.
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2020-07-13
CPT issues follow-up statement on COVID-19
Further to its Statement of principles made on 20 March 2020 in the context of the coronavirus disease (COVID-19) pandemic and in the light of responses received from member States concerning measures taken with regard to persons deprived of their liberty, the Committee for the Prevention of Torture (CPT) of the Council of Europe issued a follow-up statement.
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2023-12-15
First outline of 13th IOI World Conference programme
On 13 May 2024 the 13th IOI World Conference starts in The Hague. The aim of the IOI conference is to focus on what we as Ombudsman can do for citizens to make a better future for all.
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2020-07-08
Ombudsman Hong Kong caseload reaches historic high in 2019-20
The Ombudsman, Ms Winnie Chiu, presented to the public today (8 July) the 2019-20 Annual Report of the Office of The Ombudsman. The Office has seen a huge surge in the number of complaints received, almost quadrupling the figure in the previous year.
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2020-07-08
UN torture prevention body: COVID-19 shows need to strengthen NPMs
The UN Subcommittee on Prevention of Torture (SPT) has called for the role of domestic monitoring bodies, officially known as National Preventive Mechanisms (NPMs), to be strengthened, highlighting the importance of monitoring the conditions of people deprived of liberty in critical situations such as the current COVID-19 pandemic.
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2023-12-14
Public Defender’s Office holds information meeting with Campaign against Gender-Based Violence
Representatives of the Gender Department and Regional Division of the Public Defender’s Office of Georgia held several dozens of meetings in different cities and villages of Georgia within the framework of the 16 Days of Activism against Gender-Based Violence.
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2023-12-14
Victorian Ombudsman publishes report on alleged politicisation of public sector
On 6 December 2023, the Victorian Ombudsman tabled in Parliament her report Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2. It stemmed from a motion requiring the Ombudsman to investigate several matters, including an allegation about the politicisation of the public sector.
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2023-12-14
Chief Ombudsman hosts Māori King
New Zealand has a substantial indigenous population, the Māori people. The Ombudsman in New Zealand has been conscious that Māori have not always been well-served by the State and that there have been periods in New Zealand’s post-European history of unfairness and unreasonableness towards Māori.
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2023-12-14
Rapport spécial du Protecteur du citoyen sur les mécanismes de divulgations au sein des organismes publics du Québec
Le protecteur du citoyen, Marc-André Dowd, a rendu public le 7 décembre 2023 un rapport spécial en matière d’intégrité publique intitulé Notoriété et crédibilité des mécanismes de divulgation au sein des organismes publics québécois. Ses constats résultent d’un sondage auprès du personnel de l’État pour évaluer la notoriété des moyens de divulgation, leur accessibilité et la confiance qu’ils inspirent.
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2023-12-14
BC independent oversight offices urge public consultation, legislative reform on use of artificial intelligence
Three oversight Officers of the Legislature are urging the BC government to expand its consultation on draft principles for the responsible use of artificial intelligence to members of the public in a letter to Minister of Citizens’ Services Lisa Beare. The ministry’s consultation is currently restricted to employees of the BC public service. The officers are also calling on government to ensure clear legislation is in place to protect the interest of British Columbians when AI is used.
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2023-12-14
Provincial Ombudsman Khyber Pakhtunkhwa successfully conducted second awareness campaign
After successfully conducting the first phase of awareness campaign under the IOI regional subsidy project, the IOI General Secretariat has extended the said project further under the IOI regional subsidy project and granted a subsidy grant worth 2,667/-€. A detailed plan of different activities was prepared for the proper utilization of this grant/amount.
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2023-12-14
Malawi Parliament passes Ombudsman (Amendment) Bill
On 7 December 2023, the Malawi Parliament passed the Ombudsman (Amendment) Bill 2023 after close to one and half hours of scrutiny. This bill seeks to amend the Ombudsman Act (Cap. 3:07) in order to clarify and strengthen the legal framework of the jurisdiction and mandate of the Ombudsman.
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2023-12-14
AOMA held its 7th General Assembly
The African Ombudsman and Mediators Association (AOMA) successfully concluded its 7th General Assembly in Kigali, Rwanda, from 27-29 November 2023. Themed "Navigating Ethical Dilemmas in Mediation and Ombudsman Roles," this assembly was a pivotal forum for leaders and delegates from across Africa to engage in meaningful discussions regarding the evolving ethical considerations in mediation and Ombudsman services.
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2023-12-14
Victorian Ombudsman - Report - Alleged politicisation of the public sector - EN
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2023-12-14
Protecteur du Citoyen - Rapport special -FR
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2020-07-06
Ombudsman’s Annual Report 2019 tabled
The Annual Report 2019 presents the Ombudsman’s yearly update to the public on the work of her Office. In 2019 the Ombudsman’s Office handled 299 cases, including 214 new complaints, 49 new enquiries and 36 outstanding complaints that remained open as of 1st January 2019.