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2025-07-24Bermuda Ombudsman - Special Report - Between a Dock and a Hard Place - EN
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2025-07-24Ombudsman tables Special Report on Marine and Ports
Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.
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2025-07-24ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-07-24Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2023-10-20Complaints Commission celebrates International Ombuds Day
Following the International Ombuds Day's primary goals, the Right Honorable Rita Gardiner, OBE, OTCI, the Complaints Commissioner, and Ms. Samadia Lightbourne, the Investigative Officer from the Office of the Complaints Commissioner, visited the twin Islands of North and Middle Caicos.
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2023-10-20IOI President undertakes tour and attends Gala Dinner at the Bahrain National Museum
Following the international conference on the occasion of the 10th Anniversary of the Ombudsman of the Kingdom of Bahrain, IOI President Chris Field PSM was given the privilege of learning more about the ancient and rich Bahraini culture with a tour of the magnificent Bahrain National Museum, prior to a Gala Dinner at the Museum.
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2014-03-20Document 'On the strengthening of the ombudsman institution'
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2012-04-04Pakistan Federal Tax Ombudsman - Annual Report 2010 EN
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2018-06-07Malta - Annual Report 2015 - EN
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2025-07-17Ombudsman Mauritius - Annual Report 2024 - EN
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2025-07-17Ombudsman Punjab - Annual Report - 2024 - EN
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2014-02-06Commissioner of Official Languages - Annual Report 2010/2011 - EN
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2025-07-16Mauritius - Annual Report 2024 - EN
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2012-02-28AOMA Newsletter - Issue 3
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2025-07-11Ararteko (Ombudsman Basque Country) - Annual report - Summary 2024 - EN
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2025-07-11Indonesian Ombudsman - Indonesia Ombudsman and SDGs 2024 - EN
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2025-07-11Ararteko (Ombudsman Basque Country) - Annual report - Summary 2023 - EN
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2025-07-11Ararteko - (Ombudsman Basque Country) - Annual report - summary 2021 - EN
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2025-07-08Greek Ombudsman - Special Report - Return of Third Country Nationals 2024 - EN
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2025-07-04APOR - Waka Tangata - APOR E-News - June 2025 - Issue 15 - EN