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  • 2021-02-01

    The Chancellor of Justice received the highest international recognition

    The Chancellor of Justice received the A-status accreditation as a national human rights institution by the GANHRI Sub-Committee on Accreditation (SCA). The decision on accreditation was preceded by a submission of a comprehensive statement on the independence, mandate and composition of the institution of the Chancellor of Justice, and an oral hearing by the SCA in December last year.

  • 2024-03-28

    El Defensor del Pueblo entrega a la presidenta del congreso de los diputados el informe anual 2023

    El 22 de marzo 2024, el Defensor del Pueblo, Ángel Gabilondo, ha registrado en las Cortes Generales el Informe anual de la actividad de la institución en 2023, y ha hecho entrega del mismo a la presidenta del Congreso de los Diputados, Francina Armengol. El Informe será entregado al presidente del Senado, Pedro Rollán, el 25 de marzo.

  • 2021-01-28

    International Data Protection Day 2021: It’s your right!

    On Thursday, 28 January the Cayman Islands joins the rest of the world in marking International Data Protection Day. Cayman’s Data Protection Law (DPL) contains important rights for individuals, including the right to be informed about how personal data is being used. The Office of the Ombudsman is tasked with oversight and enforcement of the DPL. Individuals have the right to complain to the Ombudsman if they believe their data is not being processed legally or fairly.

  • 2021-01-25

    Parliamentary Ombudsman nominates new Secretary General

    Parliamentary Ombudsman Petri Jääskeläinen has nominated Committee Counsel Matti Marttunen, Doctor of Laws and Master of Laws trained on the bench, as Secretary General of the Office of the Parliamentary Ombudsman. Marttunen will take office on 1 March 2021.

  • 2021-01-25

    Public Defender’s special statement on situation in penitentiary establishments

    In 2020, the Public Defender of Georgia published a special report, in which she talked about the fact that the management model of semi-open establishments was based on informal hierarchy of prisoners, where the so-called "prison watchers" provide fictitious order, which aims to silence prisoners and prevent them from talking about their problems. The publication of this report was followed by public attacks on the Public Defender and illegal actions by the Minister of Justice and the Penitentiary Service. As a result, it has becomedangerous for the representatives of the Public Defender's Office to carry out visits and monitoring at the penitentiary establishments.

  • 2021-01-22

    Provincial Ombudsman Sindh orders payment of financial assistance for widow

    On orders of the Provincial Ombudsman Sindh (Pakistan), the Education & Vocational Training Authority of the Government of Sindh paid financial assistance amounting to Rs. 1,200,00/-. The complainant appreciated the role of the Ombudsman for taking prompt action and providing speedy justice.

  • 2021-01-21

    First issue of Control Yuan Newsletter

    The first issue of the Control Yuan Newsletter is published on 1 January 2021. The Control Yuan Newsletter includes topics such as the latest news, government reforms, duties & powers, international exchanges, and human rights education, with a view to strengthening communication with and making our voice heard by international ombudsmen and the human rights community.

  • 2021-01-21

    La Defensoría pidió información respecto de los protocolos para quienes regresan de vacaciones

    La Defensoría del Pueblo de la provincia de Santa Fe envió a la ministra de Salud provincial, Sonia Martorano, un oficio solicitándole información respecto de los protocolos vigentes en el territorio provincial para los residentes santafesinos que regresan de vacaciones, tanto en el interior como el exterior de nuestro país, y el operativo para la detección del coronavirus.

  • 2024-03-22

    Ombudsman attends IOI Regional Board meeting in Mexico City

    The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently attended the Caribbean and Latin American Regional Board of Directors meeting of the International Ombudsman Institute, which was held from March 11-14, 2024 in Mexico City. Among other, a primary topic was the migratory wave in the region. Kindly clilck here the statement on the mobility crisis in the region and the crisis in Haiti, issued by the Ombuds institutions of the Caribbean & Latin American Region, which is available in alle three official IOI languages.

  • 2024-03-22

    A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta

    Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.

  • 2024-03-21

    Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"

    Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.

  • 2024-03-21

    La Société de l’assurance automobile du Québec : Aucun citoyen ne doit être oublié

    Un citoyen porte plainte contre la Société de l’assurance automobile du Québec (SAAQ) qui a oublié d’ajuster son indemnité. L’homme vit avec un handicap majeur depuis un accident de la route.

  • 2024-03-21

    Valeurs et déontologie des Ombudsmans

    Lundi 19 mars 2024, plusieurs ombudsmans membres de l’IIO - chapitre européen se sont réunis à Bruxelles dans les locaux du Médiateur fédéral, à l’invitation de Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles. A l’ordre du jour, la préparation d’un projet de Guide de valeurs et principes de déontologie pour l’Ombudsman qui sera soumis à l’ensemble des Ombudsmans membres Européens de l’IIO.

  • 2021-01-08

    Getting to know the new Veterans Ombudsman

    Colonel (Ret’d) Nishika Jardine became the new Veterans Ombudsman (VO) on 23 November 2020. Now that Nishika has a number of weeks under her belt, it's time to learn a bit more about her, what she brings to the role, and what she would like to accomplish.

  • 2021-01-08

    UN Resolution on the Ombudsman - final version now available

    The International Ombudsman Institute (IOI) has welcomed the United Nations Resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020. The final document is now available in its English, French and Spanish version.

  • 2021-01-07

    Deputy-Ombudsman Sakslin gave decisions on child protection

    Maija Sakslin, Deputy-Ombudsman has proposed compensation for a child who was sexually exploited by a child welfare institution employee. The foster care unit and the municipality had acted appropriately to investigate the offence and to make the perpetrator liable after the incident.

  • 2021-01-07

    Lack of security guards in the Bogovađa Asylum Center

    In monitoring the work of the Bogovađa Asylum Center, the Protector of Citizens determined that the number of security guards in the Center was not sufficient to maintain security during major riots such as the one of 17 December 2020, and that most of migrants, who participated in the riots emerged after an employee of Commissariat for Refugees and Migration was forced to kiss a religious rites mat, were transferred to Preševo Reception Center.

  • 2014-06-02

    Gibraltar - Public Services Ombudsman - Annual Report 2013 EN

  • 2021-01-04

    Human rights education starts with training of teachers

    National Human Rights Commission (NHRC) chair Chu CHEN and Control Yuan (CY) members made a visit to the National Academy for Educational Research on 23 November 2020. The delegation discussed human rights education with deputy education minister Ching-Hwa TSAI and officials and researchers from the Department of Special Education, K-12 Education Administration, and National Academy for Educational Research.

  • 2024-03-14

    The Ombudsman announces direct investigation report on “Regulation of Licensed Swimming Pools by Food and Environmental Hygiene Department”

    On 7 March 2024, the Ombudsman Ms. Winnie Chiu, held a press conference announcing the results of the direct investigation report on "Regulation of Licenced Swimming Pools by Food and Environmental Hygiene Department".

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