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2010-11-29europe belgium office-of-the-federal-ombudsman -rapport-annuel-2006-fr
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2023-03-02Meeting of the Ombudsman Office with representatives of OSCE/ODIHR and UN SPT
On 21 February 2023, representatives of the Ombudsman’s office met with representatives of the OSCE Office for Democratic Institutions and Human Rights (ODIHR) and the UN Subcommittee on Prevention of Torture (SPT). The aim of the meeting was to strengthen the OPCAT system in the OSCE region.
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2023-03-02
Thailand Ombudsman initiates a systemic investigation on tougher law for road safety
Considering the statistic on road accidents, Mr. Songsak Saicheua, Thai Ombudsman, launches a systemic investigation seeking solutions to amend obsoleted and ineffective laws and regulations. The Ombudsman’s resolution aims to reduce deaths caused by road accidents.
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2023-03-02
Ombudsperson Schwarz attends 40th anniversary of the Ombudsman of South Tyrol
Ombudsman, Public Defenders and Mediators met on the occasion of the 40th anniversary of the Ombudsman of South Tyrol. Ombudsperson Gaby Schwarz attended the event as Chairperson of the Austrian Ombudsman Board and as Secretary General of the International Ombudsman Institute (IOI).
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2023-02-27
60. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 60. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2025-04-11
Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2025-04-11
NIPSO launches complaint handling guidance for staff in public bodies
On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.
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2023-05-22
Procuraduría de los Derechos Humanos - Annual Report 2022 - ES
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2025-04-10
Formation AOMF – Lutter contre toutes les formes de discrimination envers les enfants empêchant leur pleine participation
Du lundi 24 au mercredi 26 mars 2025, l’AOMF a organisé une formation en coopération avec l’institution du Défenseur des droits, à Paris, sur le thème suivant : Lutter contre toutes les formes de discrimination envers les enfants empêchant leur pleine participation – Quelle posture adopter en tant qu’animateurs de projets avec des enfants ?
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2023-02-23
Public Protector and United Nations Resident Coordinator confer
The Public Protector, Mrs. Caroline Sokoni, and United Nations in Zambia Resident Coordinator, Ms. Beatrice Mutali, held a stakeholder engagement meeting to foster and enhance collaboration in the promotion of the rule of law and public administration.
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2023-02-22
Rafael Yanes entregó el Informe Anual de 2022 de la Diputación del Común
El Diputado del Común, Rafael Yanes, entregó al presidente del Parlamento de Canarias, Gustavo Matos, el Informe Anual de 2022 de la Diputación del Común.
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2023-02-20
Iowa Ombudsman Annual Report 2022
The Annual Report about the exercise of the Iowa Office of Ombudsman functions during the 2022 fiscal year is the first report submitted by Iowa’s newly appointed Ombudsman Bernardo Granwehr. The report is presented to the Iowa General Assembly and the Governor pursuant to Iowa Code section 2C.18.
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2023-02-20
59. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 59. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2023-02-16
58. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 58. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2023-02-16
Federal Ombudsman reviews performance of the institution on the 40th year of its establishment
Addressing a widely attended Press Conference on the occasion of the 40th year of the establishment of the Ombudsman institution in Pakistan, Mr. Ejaz Ahmad Qureshi, the Federal Ombudsman, stated that the institution of Ombudsman has evolved over the years and is recognized today as an essential feature of every modern democratic society.
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2023-02-16
Le Comité des droits de l’enfant de l'ONU sanctionne la France
Le Comité des droits de l’enfant de l’ONU sanctionne la France pour l’absence de protection d’un mineur non accompagné qui se trouvait à la rue. Le Défenseur des droits, qui est mécanisme de suivi indépendant de l’application de la CIDE en France et garant du respect des droits de l’enfant protégé par cette Convention, est intervenu dans la procédure.
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2023-02-14
The Ombudsman's January 2023 News Summary
The Ombudsman's Office of Latvia has recently published its January 2023 News Summary containing news articles on its call for a review of the amount of child maintenance paid by the State, 11 urgent issues for the Parliament to consider, or the accessibility of banking services for people with physical, sensory, and mental impairments.
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2025-04-04
First international conference for NHRIs and ombuds institutions
In 2024, the Basque Ombudsman, Manuel Lezertua, together with the President of the IOI European Region, visited Strasbourg. The purpose of their visit was to revive the practice of organizing conferences for ombuds institutions, a tradition that had previously been upheld by the Commissioner for Human Rights. The Basque Ombudsman proposal played a crucial role in bringing into being the High-Level Conference in Strasbourg in March 2025 for National Human Rights and Ombuds Institutions. Kindly click here to read more about this year’s conference.
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2025-04-04
Connecting Ombudsman Procedures and Citizens: Advancing Public Engagement and Accessibility in Hungary
The Office of the Commissioner for Fundamental Rights of Hungary has successfully implemented the IOI-supported regional subsidy project “Connecting Ombudsman Procedures and Citizens”. The two-phase initiative aimed at strengthening public awareness of the Ombudsman’s work, particularly in the field of disability rights, and at familiarizing the public with the network of newly established regional offices.
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2025-04-04
Registration for the Ombudsman Association’s (OA) 2025 Conference, ‘Providing a Modern Service’, is now open
The Ombudsman Association 2025 conference will take place in Belfast from 9-11 June 2025, at the Hilton Belfast. An exciting programme covers key issues facing the ombudsman sector. Registration is open until 13 May 2025.