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2020-05-18COVID-19 not an excuse for unlawful deprivation of liberty – UN expert group on arbitrary detention
A group of independent UN experts today recalled that "the prohibition of arbitrary detention is absolute even during times of public emergencies" and urged governments worldwide to prevent arbitrary deprivation of liberty in the context of the measures currently adopted for controlling the spread of the COVID-19 virus.
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2020-06-02
United Nations Human Rights Report 2019
Michelle Bachelet is pleased to present the first report covering an entire year of her term as United Nations High Commissioner for Human Rights. The year 2019 was marked by important developments supported by the OHCHR’s headquarters and 84 field presences across the world. With The OHCHR’s assistance, fifteen national laws were adopted to combat discrimination in all forms.
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2023-04-14Ombudsman Ontario - Report April 2023 Missing in inaction - EN
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2020-08-21
Ministry of Education apologizes and compensates impacted students following Ombudsperson investigation
The Ministry of Education will apologize to students and compensate any students who were financially harmed by the issuance of incorrect provincial exam results in 2019 as a result of a B.C. Ombudsperson investigation.
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2023-11-03
La síndica presenta en el Pleno del Ayuntamiento de Manresa el informe de supervisión 2022
El 19 de octubre de 2023, la síndica de greuges de Cataluña, Esther Giménez-Salinas, intervenió en el Pleno del Ayuntamiento de Manresa para presentar el informe de supervisión anual correspondiente al año 2022.
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2020-06-22
Control Yuan publishes 2019 Annual Report
Recently, the Control Yuan published the 2019 Annual Report. The report includes 6 case summaries, which are categorized into public expenditures, upholding discipline and safeguarding human rights. In 2019, the Control Yuan received 14,425 people’s complaints and issued 262 investigation reports. Also 18 impeachment and 116 corrective measure cases were proposed.
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2020-07-23
IOI expresses support for colleagues in four Latin-American countries
The International Ombudsman Institute (IOI) expresses its great concern regarding the negative statements and damaging remarks Ombudsman colleagues in Bolivia, Costa Rica, Guatemala and Peru currently face.
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2020-04-17
Special COVID-19 website implemented and new Deputy Ombudsman elected
The Human Rights Ombudsman of the Republic of Slovenia has created a special page on its website, exclusively dedicated to the COVID-19 pandemic. On 5 March 2020, Ms Marjeta Cotman and Dr Jože Ruparčič were elected by the National Assembly of the Republic of Slovenia to the position of Deputy Ombudsmen of the Republic of Slovenia.
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2020-03-13
Venice Commission will provide legal advice on Ombudsman legislation
The Committee of Ministers of the Council of Europe has responded to the Parliamentary Assembly of the Council of Europe following the adoption of the Recommendation entitled “Ombudsman Institutions in Europe – the need for a set of common standards.” This is the motion which adopted the Venice Principles.
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2020-04-22
Control Yuan gives close attention to COVID-19 response
The right to health is one of the fundamental human rights recognized in the Covenant on Economic, Social and Cultural Rights. As the institution responsible for protecting human rights, the Control Yuan (CY) emphasizes the right to health and issues derived therefrom, such as public health issues. By utilizing its powers, the CY safeguards the life and health of citizens, as well as their right to medical treatment in times of need.
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2025-02-13
Cinco defensorías del pueblo apuestan por medidas alternativas en la resolución de los conflictos que les plantean los ciudadanos
El 5 de febrero de 2025 se ha celebrado el acto de firma del Acuerdo de las defensorías sobre la cultura de la justicia restaurativa, el diálogo, la conciliación, el acuerdo y la reparación, que busca impulsar las medidas alternativas de resolución de conflictos en las quejas que llegan a estas instituciones de defensa de derechos. El Acuerdo, impulsado por la síndica de greuges, también ha sido firmado por el defensor del pueblo andaluz; el ararteko (País Vasco); la diputada del Común (Canarias) y la arartekoa (Navarra).
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2020-06-17
PHSO Survey on challenges to Ombudsman offices
The UK Parliamentary and Health Service Ombudsman (PHSO) requests your input and kindly asks Ombudsman offices to consider completing an online survey on leadership in crisis and the challenges Ombudsman offices around the world face. The survey is accessible online and your active participation will lead to useful learning for all IOI members.
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2021-01-04
Citizens’ Representative declares misconduct by former Crown Corporation CEO for misrepresenting evidence
Citizens’ Representative for Newfoundland & Labrador, Bradley Moss, released a public report on 10 December 2020, highlighting the results of an investigation of evidence concealment by a public official during a previous conflict of interest investigation by his office.
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2020-05-25
Irish Ombudsman receives highest number of complaints in 10 years
Complaints to the Ombudsman rose by 9% to 3,664 in 2019. It is the highest number of complaints received by the Ombudsman since 2010. Ombudsman Peter Tyndall examines complaints about public services, such as those provided by government departments, local authorities and the HSE.
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2020-04-29
Police Ombudsman evaluates impact of Body Worn Video
In a special report the Police Ombudsman for Northern Ireland, Marie Anderson, evaluates the impact of the introduction of Body Worn Video (BWV) on complaints about the Police Service Northern Ireland (PSNI). In two parts the report provides statistical and qualitative analysis and shows a number of case studies to identify instances when the new technology helped the Ombudsman’s investigations as well as instances when it did not.
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2023-07-26
Letter to Prime Minister - 09/11/2021 - EN
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2020-04-29
SPSO published Strategic Plan 2020-2024
Scottish Public Services Ombudsman (SPSO) Rosemary Agnew laid her Strategic Plan for 2020-2024 before the Scottish Parliament. In it the Ombudsman sets out her vision for the delivery of the SPSO’s functions under the strategic themes of accessibility, access to justice, capacity and standards.
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2020-04-20
Ombudsman Office Measures - COVID-19
Following the difficult extraordinary circumstances due to the novel coronavirus COVID-19 which has internationally widespread very quickly, the Kingdom of Bahrain and its service-provider entities has taken various significant measures in order to combat and mitigate the virus while ensuring a smooth workflow in this extraordinary situation. The solidarity and efforts of the local and the international communities can overcome such difficult times.
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2020-09-09
Ombudsman Thailand hosted Signing Ceremony for MOU on “Natural Disaster Notification Service on Mobile Networks”
On 28 August 2020, Ombudsman Thailand (OMT) led by General Viddhavat Rajatanun, Chief Ombudsman, hosted and witnessed the Signing Ceremony for the Memorandum of Understanding (MOU) of “Natural Disaster Notification Service on Mobile Networks” between public authorities and mobile phone service providers
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2020-04-30
Let’s step up our efforts to end domestic violence
Since the beginning of Coronavirus lockdowns, police, women shelters and NGOs have reported a surge in domestic violence, especially violence targeting women. The European Institute for Gender Equality (EIGE) and the EU Agency for Fundamental Rights (FRA) call on the EU and the Member States to use the coronavirus pandemic as an opportunity to step up their efforts to effectively protect women's rights.