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2011-02-21Conference Report on Homelessness
Homelessness represents a very severe form of poverty and social exclusion and is a violation of fundamental human rights. The report of the European Consensus Conference on Homelessness taking place in Brussels in December 2010 contains the findings of an independent jury.
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2011-02-21Victorian Ombudsman Report: Whistleblowers Protection Act 2001 – Investigation into the failure of agencies to manage registered sex offenders
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2011-02-21
Europe_Report of the European Consensus Conference on Homelessness December 2010
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2011-02-16
Report on the NHS, February 2011
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2011-02-15
NHS fails to treat older people with care
In a new report Health Service Ombudsman Ann Abraham says the NHS is failing to treat older people with care, compassion, dignity and respect. The report, Care and compassion?, is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England.
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2011-02-11
IOI Newsletter_201009_English
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2011-02-11
IOI Newsletter_201012_English
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2011-02-10
Download the Report
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2011-02-10
Download the Report
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2011-02-04
Ombudsman reform paper
In a document entitled "Developing and Optimising the Role of the Ombudsman", Ombudswoman Emily O'Reilly makes four specific proposals which will allow her Office to maximise its contribution to governmental reform. The suggestions concern i.a. the constitutional status of the Ombudsman Office.
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2011-02-04
Europe_FRA_EU MIDIS Report #5 Multiple Discrimination_EN
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2011-02-04
Europe_Ireland_Developing and Optimising the Role of the Ombudsman by Emily O'Reilly EN
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2011-02-03
Canada_City of Toronto Ombudsman_Annual Report 2010_EN
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2011-01-31
Annual Report 2010
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2011-01-18
Ombudsman report on mass arrests during the Copenhagen UN climate summit
In December 2009 Copenhagen was host city for the UN climate summit, attended by the world’s political leaders and a very large number of NGOs. A large number of demonstrations was registered with the police. Some organisations had indicated through the press that they might not use only legal methods in connection with the demonstrations – a promise which some of them later fulfilled.
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2011-01-17
SYT II June 2011 draft programme
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2011-01-13
Ombudsman supports military personnel
An active member of the military complained to the Ombudsman regarding the fact that he had made a request to the military unit where he was employed, requiring the concluding of the leasing contract for the apartment that had been assigned to him, but had not received any response by the date on which he turned to the Ombudsman.
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2011-01-12
Africa_AOMA_African Ombudsmantoday_Newsletter 122010
test
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2011-01-11
Complainant satisfaction survey 2009 & 2010
The survey of complainants’ views compares the survey returns of people who received a decision from the SPSO in the first quarter of this financial year with those who received a decision in the first quarter of last year.
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2011-01-11
Inspection visit to the psychiatric department
The Chancellor of Justice carried out a planned inspection to the psychiatric department of the Narva Hospital Foundation. Additionally follow-up to the suggestions made on the basis of last visit on 28 November 2007 was conducted.