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2021-02-22Commonwealth Ombudsman – Annual Report 2016/2017 - EN
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2022-02-08
Commissioner of Official Languages - Annual Report 2012/2013 - EN
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2022-10-04
Public Defender of Czech Republic - Annual Report - 2021 - EN
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2022-02-03
Human rights in places of detention - NMPT report
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2026-03-13
NSW Ombudsman - NSW public sector complaint handling in 2025 report - EN
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2023-08-28
In Sickness and In Debt Investigation into the administration by the Health Service Executive of schemes that fund necessary medical treatment in the EU/EEA or UK(2023)
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2021-03-22
Alberta Ombudsman - Annual Report 2019/2020 - EN
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2021-07-22
councils-and-complaints-a-good-practice-guide-2nd-edition
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2021-07-22
Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN
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2021-05-31
SCOAF - Annual Report 2020 - EN
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2017-12-04Investigation into the management of maintenance claims against public housing tenant
As a result of a number of complaints to the Ombudsman and wider community concern, the Ombudsman conducted an investigation into the Department of Health and Human Services' Office of Housing's processes for determining and pursuing maintenance debts against public housing tenants. The investigation found that many public housing tenants were charged thousands of dollars for the repair of damaged public housing, even when there was no evidence they caused the damage. The investigation also found that the department was wasting public resources and breaching its responsibility as a Model Litigant by making unreasonable demands for cost recovery and pursing claims to the Victorian Civil and Administrative Tribunal.
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2018-09-19
Victorian Ombudsman Annual Report 2018
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2026-03-06
Face it instead of turning away: Recognising, addressing and preventing violence against women and girls - taking responsibility in the health and social sectors
In the run-up to International Women's Day, the Austrian Ombudsman Board and the Stiftung Forum Verfassung launched a follow-up format to the lecture series "One in Five", which was organised by MedUni Vienna in previous years. Students of social work and people in training for other social professions as well as representatives of civil society organisations came to the event centre of the Constitutional Court for an expert event on preventing violence against women.
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2021-03-25
Andorra - Raonador del Ciutadà - Annual Report 2018 - CA
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2021-03-16
Public Services Ombudsman for Wales - Annual Report 2017/2018 EN
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2021-03-16
Belgium - Flemish Ombudsman Service - Annual Report 2011 - NL
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2025-01-09
Ombudsman Newsletter Issue 15 now available
The Commission on Administrative Justice (Office of the Ombudsman) has recently published its 15th issue of the Ombudsman Newsletter (October - December 2024). This newsletter's main topics are, amongst others, an introduction to the third cohort of commissioners that took office on 9 December 2024, the Commission being named as the Best Public Sector Legal Department of 2024 at the 7th Annual Gala and Award Ceremony of the Nairobi Legal Awards as well as a training for Civil Society Organizations including the dissemination of a Public Inquiry Report on the challenges citizens face when obtaining legal identity documents.
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2021-05-03
Ombudsman Saskatchewan - Annual Report 2018 - EN
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2019-05-27
Ombudsman Sint Maarten - Annual Report 2017 - EN
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2021-12-15
Ombudsman - Annual Report 2019 (EN)