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2017-04-03Victroia Ombudsman in charge of OPCAT mandate to protect human rights
Victoria must ensure people held in places of detention such as prisons and youth justice centres are treated in a humane and dignified fashion after the Australian Government ratifies an important United Nations treaty.
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2015-10-27
Making access to justice a reality for all
Despite access to justice being a core fundamental right, barriers prevent many from exercising this legal right. European Day of Justice on 25 October serves to remind us of the need to improve access to justice and raise awareness of the key role this right plays in itself and in enabling other rights to be claimed.
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2023-11-0757. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2018-04-30
Victorian Ombudsman tells Council to ease up on treatment of vulnerable people over parking fines
Maribyrnong City Council has treated disadvantaged people harshly by refusing to cancel parking fines in cases where exceptional circumstances justified cancellation, the Victorian Ombudsman has found. Ombudsman Deborah Glass said the council’s practices were lacking in fairness and discretion when compared with five other metropolitan councils.
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2024-10-25
Ombudsman challenges public offices on ethics
Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).
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2014-01-03
28. Back to Roots: Beatriz Merino, Protecting the People: The Latin American Approach to Ombudsmanship
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2017-08-16
Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2016 - EN
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2014-03-07
Ombudsman oversight to be expanded
Ontario Ombudsman André Marin today welcomed the provincial government’s announcement that it will extend his office’s mandate into the “MUSH sector” – the vast, provincially-funded broader public sector comprising municipalities, universities, school boards and hospitals, as well as long-term care homes, children’s aid societies and police.
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2015-03-03
Ombudsman submitted Annual Report 2014 to Parliament
The Catalan Ombudsman submitted the Annual Report 2014 to Parliament. In 2014 the office handled over 27,211 actions, concerning 53.095 people of which 40% were related to social policies. The Catalan version of the 2014 Annual Report is now available online.
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2023-11-15
State of Hawaii Ombudsman - Report Fiscal Year 2017-2018 (EN)
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2015-06-16
Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2024-11-07
Re-watch webinar on Ombuds Day 2024
On 8 October 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar in celebration of the Ombuds Day 2024 under the theme "Ombuds: Here to Hear". In case you missed the Ombuds Day 2024 webinar or wish to revisit it, you can access the recording of the webinar on YouTube.
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2013-11-22
Renewed efforts needed to safeguard child rights
Many children across the EU continue to suffer from poverty, discrimination or violence, despite EU and national efforts. As EU bodies prepare for a new Commission and Parliamentary elections, FRA reminds future EU policy makers of the need for child rights to remain on their political agendas.
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2023-11-07
58. Working Session M: Alhagie Sowe – Decentralisation and sensitisation in the face of financial constraints
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2013-08-07
Catalan Ombudsman calls for action to guarantee right of children to adequate food
Catalan Ombudsman Rafael Ribó submitted a report on “Child malnutrition in Catalonia”, in which he alleges that - according to the ICS diagnostic codes of June 2013 - 50,000 children have food deprivation and 750 suffer from malnutrition and poverty and calls for urgent Government action to guarantee the right of children to adequate food.
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2015-05-31
Ombudsman opens investigation to promote transparency of "trilogues"
The European Ombudsman, Emily O'Reilly, has opened an investigation into the transparency of "trilogues" with a view to boosting transparent law-making in the EU. Trilogues are informal negotiations between the European Parliament (EP), the Council and the Commission aimed at reaching early agreements on new EU legislation.
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2017-12-04
Discrimination against women candidates based on the minimum height requirement for admission to Police Academy
The Court of Justice of the European Union (CJEU) in case C-409/16, which was recently published, was asked to reply to a request for a preliminary ruling addressed to it by the Greek Council of the State, regarding compliance of the minimum height requirement for admission to Police Academy of at least 1.70m, common for both sexes.
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2015-07-23
Canada correctional investigator report on segregation to manage inmates EN
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2015-10-07
OHCHR Investigation contributes to reconciliation and justice development in Sri Lanka
The Investigation Report issued by the Office of the United Nation’s High Commissioner for Human Rights (OHCHR) dated 16th September 2015, is the most comprehensive report on human rights issued by any international or national agency to date. It is comprehensive and balanced. If implemented it could lead to considerable positive developments in Sri Lanka. This 261 page report sums up some of the most serious problems relating to the rule of law and the administration of justice that have arisen over a considerable period of time.
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2016-07-26
Ombudsman publishes service charter with clear service commitments to the public
The Parliamentary and Health Service Ombudsman has today published a set of quality standards, which are commitments to people who use the service about what they can expect from it.