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2015-04-01International Ombudsman Institute - Anti-Corruption Training Course in Curacao - May 2015
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2016-06-13Ombudsman welcomes that prisoners should be able to bring complaints to his Office
Ombudsman Peter Tyndall has warmly welcomed the announcement by Tánaiste and Minister for Justice and Equality, Frances Fitzgerald, that prisoners will be able to have their complaints independently investigated by his Office.
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2016-06-13Victorian Ombudsman tables report on misuse of council resources
A culture of entitlement among some council workers must be dealt with before a major scandal erupts, says Victorian Ombudsman Deborah Glass.
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2016-06-13FCO and Osgoode Hall Law School offer training on “Essentials for Ombuds”
The Forum of Canadian Ombudsman (FCO) and the Professional Development Program at Osgoode Hall Law School will once again offer the popular course on "Essentials for Ombuds" from 26 – 30 September 2016 in Ontario, Canada.
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2016-06-13Council of Europe Commissioner for Human Rights issue paper on migrant integration
Nils Muižnieks, Council of Europe Commissioner for Human Rights released a report on migrant integration with the view to provide guidance to governments and parliaments to design and implement successful integration policies. It highlights the European standards which govern this field and sets forth a number of concrete recommendations to ease migrants’ integration.
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2016-06-13Constitutional Court decides on compulsory hospitalization of incapacitated persons
The Constitutional Court of Ukraine officially published the adopted decision following the constitutional submission of the Ukrainian Parliament Commissioner for Human Rights concerning compliance of the Constitution of Ukraine of part one of article 13 of the Law of Ukraine "On mental health services".
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2016-03-31Report about the detention conditions in Nunavik
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2015-06-03europe spain sndic-de-greuges-de-la-comunitat-valenciana ley-de-la-generalidad-valenciana-11
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2016-06-07Congreso sobre violencia obstétrica – desafío de los derechos sexuales y reproductivos
Congreso internacional organizado por la Federación Iberoamericana del Ombudsman (FIO), la Red de Mujeres de la FIO y la Defensoría de los Habitantes de Costa Rica para analizar el estado de los derechos sexuales y reproductivos y la problemática de la violencia obstétrica en Iberoamérica.
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2017-02-08australia commonwealth-om richard-glenn feb-2017
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2017-02-08australia commonwealth-om richard-glenn feb-2017
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2016-06-06Complaints make public services better says Ombudsman Tyndall
Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 the Ombudsman said that complaints can be used to improve the delivery of public services.
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2017-02-03IOI President Tyndall welcomes IOI Secretary General Kräuter in Dublin
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2016-05-31NSW Ombudsman recommended measures to foster economic development for Aboriginal people
In a special report tabled in Parliament today, the Acting NSW Ombudsman has recommended measures to ensure that Government’s efforts to foster economic development for Aboriginal people in NSW are successful.
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2016-05-31Ombudsman Hong Kong conducts own-motioned investigation into Housing Department's mechanism
The Ombudsman, Ms Connie Lau, announced a direct investigation to examine whether the mechanism of the Housing Department (HD) for taking follow-up action against unauthorised alterations by public housing tenants in their units is adequate and effective.
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2015-07-06British Columbia Ombudsperson - Annual Report 2014/2015 - EN
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2016-05-25Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2017-01-26Firma del convenio de cooperación
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2016-05-23IOI President John Walters speaks at the Control Yuan
International Ombudsman Institute (IOI) President John R. Walters visited the Control Yuan on the morning of May 18, 2016, delivering a speech on the development of African ombudsman institutions and the challenges that they face.
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2016-05-20Comment offrir de meilleures infrastructures pour les services publics
Après le succès de la version anglaise du MOOC (cours en ligne gratuit) sur les partenariats public-privé (PPP), le Groupe de la Banque mondiale est heureux d’annoncer que les inscriptions à la version française du MOOC sont ouvertes. Le cours commencera le 13 juin 2016.