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2012-07-20Newly appointed Ombudsman
The Office of the Ombudsman, Botswana is delighted to introduce, the newly appointed Ombudsman, Mrs. Festina Shale Bakwena, the former Director of Public Service Management. Mrs. Bakwena’s appointment will go down in the history of this country as a landmark, in view of the fact that she is the first woman to ever ascend to this highest position in the country since the inception of the Office in 1997.
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2012-07-20Spain - Síndic Annual Report - 2011 EN
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2012-07-13
Romania Advocate of the People - Legal Foundations EN
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2012-07-12
Draft programme
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2012-07-11
Council of Europe - NPM Newsletter 28-29
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2012-07-06
IOI welcomes the Ombudsman of the Canary Islands as new member
During its mid-term meeting that took place from 7 to 8 May 2012 in Hong Kong, the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member ending today with the Ombudsman the Canary Islands.
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2012-07-03
Ombudsman Board Chair rotation
As of 1 July 2012 Ombudswoman Terezija Stoisits has taken over the chairmanship of the Austrian Ombudsman Board (AOB) from Getrude Brinek who held the position since July 2011.
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2012-06-29
IOI welcomes the Ombudsman of Lombardy as new member
During its mid-term meeting that took place from 7 to 8 May 2012 in Hong Kong, the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member continuing with the Ombudsman of Lombardy.
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2012-06-29
España - Revista Defensor al Día junio 2011
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2012-06-29
Complaints as a driver of innovation
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2012-06-28
Memorandum of Understanding - AOMA - AUC
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2012-06-22
Canada - Ontario - Annual Report - 2011-2012 (FR)
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2012-06-20
Ontario Ombudsman released 2011-2012 Annual Report
In his report, Ontario Ombudsman André Marin called on the government of Ontario to protect the public interest in tough economic times by ensuring citizens have the opportunity to complain to his office – as more than 18,500 of them did in 2011-2012.
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2012-06-20
SERBIA hosts Council of Europe NPM workshop
The 9th thematic workshop “Irregular migrants, Frontex and the NPMs”, the final workshop within the framework of the Council of Europe's "Peer to Peer II" project was held in Belgrade 12-13 June 2012. The event assembling several ombudsman institutions was hosted by the Protector of Citizens of the Republic of Serbia.
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2012-06-20
IOI welcomes the Ombudsman of Tuscany as new member
During its recent meeting the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member continuing with the Ombudsman of Tuscany.
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2012-06-20
Canada - Ontario - Annual Report - 2011-2012
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2012-06-20
Antisemitism - Summary overview of the situation in the European Union 2001-2011
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2012-06-15
Report on the Hong Kong training for the Asian and APOR regions
The Office of The Ombudsman, Hong Kong and the Commission against Corruption, Macao joined hands to organise a regional training programme on complaint management with subsidy from the I.O.I. between 21 and 25 May 2012 in Hong Kong and Macao.
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2012-06-15
IOI welcomes the Ombudsman of Montréal as new member
During its mid-term meeting that took place from 7 to 8 May 2012 in Hong Kong, the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member continuing with the Ombudsman de Montréal.
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2012-06-15
Jordan - Ombudsman Bureau - Annual Report - 2010