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2024-11-07NSW Ombudsman’s Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, tabled in Parliament
The NSW Ombudsman’s report - Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, was tabled in Parliament on 6 November. The report follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or involving, Aboriginal families in the child protection system. The review focused on understanding DCJ’s complaint handling system, the foundational elements underpinning it and how well it is operating in practice.
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2024-11-07
In its 50th year, the Victorian Ombudsman marked a changing of the guard: Annual Report 2023-24
Victorians made 18,031 complaints about their experiences with public organisations in 2023-24, according to the Victorian Ombudsman’s annual report tabled in Parliament on 31 October 2024.
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2024-11-07
Public Services Ombudsman for Wales publishes findings of its investigation on the administration of carers’ needs assessments
On 31 October 2024, the Ombudsman published the findings of the second ‘own initiative’ investigation, which focuses on the administration of carers’ needs assessments by 4 Local Authorities in Wales – Caerphilly County Borough Council, Ceredigion County Council, Flintshire County Council and Neath Port Talbot Council.
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2024-10-31
Ombudsman reaches seven ADCs with Mobile Accountability Clinics
The Office of the Ombudsman has in the past week been to eight Area Development Committees (ADCs) in Nkhata Bay district with Mobile Accountability Clinics. The Office has been conducting meetings with about 40 members of each ADC and later held public rallies, raising awareness about the functions of the office and how local communities can utilize its services.
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2024-10-31
Appointment of Ms. Ayesha Hamid as the 9th Ombudsman of Punjab
The Office of the Ombudsman of Punjab is pleased to announce that Ms. Ayesha Hamid has been appointed as the 9th Ombudsman of Punjab. With an illustrious career in law and a strong commitment to public service, Ms. Hamid brings a wealth of experience and integrity to this important role.
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2024-10-31
Chief Ombudsman issues another stinging criticism of Oranga Tamariki over failure to investigate child assault and violence claims
New Zealand Chief Ombudsman Peter Boshier has again issued a stinging criticism of Oranga Tamariki this time over failing to properly investigate reports of assaults and violence against pre-school and primary-aged children. Peter Boshier began an investigation after receiving a complaint from a family member of the children about the way Oranga Tamariki responded to reports of concern.
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2024-10-31
Defensoría de Panamá y Colombia firman carta de entendimiento sobre Derechos Humanos
Una Carta de Entendimiento con la intención de robustecer la cooperación, protección y defensa de los derechos humanos de las personas inmersas en los movimientos migratorios mixtos y de las comunidades de ingreso, tránsito y acogida, firmaron recientemente el Defensor del Pueblo de Panamá, Eduardo Leblanc González, y su homóloga de Colombia, Iris Marín Ortíz.
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2024-10-31
Ethics committee opinions on commissioners’ intended new jobs should be made public, says European Ombudsman
The European Ombudsman has suggested the European Commission make public all future opinions adopted by the independent ethics committee concerning former commissioners’ post-mandate jobs.
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2024-10-31
Ombudsperson Schwarz welcomes ACRC representatives for an exchange visit to Vienna
On 28 October 2024, Gaby Schwarz, Ombudsperson of the Austrian Ombudsman Board and Secretary General of the International Ombudsman Institute (IOI), received representatives from the Anti-Corruption & Civil Rights Commission of South Korea (ACRC) for an exchange meeting.
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2024-10-31
OCI’s Latest Annual Report Issues Groundbreaking Investigations into the Experiences of Maximum-Security and Life-Sentenced Prisoners in Canada
The 2023-24 Annual Report of the Office of the Correctional Investigator (OCI) was tabled in Parliament on October 29, 2024. The Office’s latest Annual Report breaks new ground in two national-level investigations examining conditions of confinement in male stand-alone maximum-security penitentiaries and on the experience of persons serving a life (or indeterminate) sentence in Canada, a sentence that has no end date.
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2024-10-25
Urgent need for review of special needs youth placement in adult facilities per CRC
Based on Ministry of Health and Welfare (MOHW) data, the number of children with developmental, physical, or mental disabilities placed outside their families rose to 1,243 in 2023. Of these, 176 cases (15%) were housed in adult care facilities, which have been unable to meet the children's social adaptation and peer interaction needs, thus failing to adhere to the Convention on the Rights of the Child (CRC).
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2024-10-25
Ombudsman challenges public offices on ethics
Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).
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2024-10-25
Ombudsman announces investigation results on enforcement against unauthorised land developments
The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.
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2024-10-24
The Northern Ireland Public Services Ombudsman has released its Ombudsman Report for 2023-24
The Northern Ireland Public Services Ombudsman has released its Ombudsman Report for 2023-24. Kindly click here to access the report.
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2024-10-24
Élection du Médiateur du Royaume du Maroc, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie
Le Médiateur du Royaume du Maroc, Monsieur Mohamed BENALILOU, a été élu jeudi 17 octobre 2024, à Québec, au Canada, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie, représentant le groupe africain, aux côtés du Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, de l'Ombudsman de la province du Nouveau-Brunswick au Canada, du Défenseur des droits français et du Médiateur de la République du Bénin, et a ce titre, il a également été élu président du "Comité d'engagement" de ladite association.
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2024-10-24
More and more people are turning to the Ombudsman for help
On 22 October 2024, the Chief Ombudsman Peter Boshier published his 2023/2024 Annual Report which shows more and more people are turning to the Ombudsman for help. “In 2023/24 I completed the highest number of complaints and protected disclosures ever,” Mr Boshier says.
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2024-10-24
CDHCM y SEPI impulsan derechos de personas indígenas a través de difusión de materiales en distintas lenguas maternas
Con el fin de garantizar el ejercicio de los derechos de todas las personas que habitan y transitan en la Ciudad de México, así como a recibir información en su lengua materna, la Ombudsperson capitalina, Nashieli Ramírez Hernández; y la Secretaria de Pueblos y Barrios Originarios y Comunidades Indígenas Residentes en la Ciudad de México, Nelly Antonia Juárez Audelo; presentaron una serie de materiales digitales, impresos y en formato audiovisual, sobre derechos humanos en lenguas indígenas.
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2024-10-24
European Ombudsman criticises Commission failure to inform public how it assessed human rights risks in EU-Tunisia agreement
The European Ombudsman has criticised the Commission for not being transparent about the human rights information it relied on before signing an agreement with Tunisia that includes EU funds for border management. She also called on the Commission to set out explicit criteria for suspending EU funding.
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2024-10-24
Ombudsman presented his recommendations and findings to ECRI representatives in their areas of competence
On 21 October 2024, the Human Rights Ombudsman Peter Svetina and Dr. Simona Drenik Bavdek, assistant head of the Center for Human Rights, met with representatives of the European Commission against Racism and Intolerance (ECRI), who were visiting Slovenia that week to prepare the sixth report on the state of human rights in the country.
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2024-10-24
La síndica de greuges ha debatido en el Parlamento de Cataluña el informe anual de 2023
La síndica de greuges de Cataluña, Esther Giménez-Salinas, acompañada por su adjunto general, Jaume Saura, ha comparecido ante la Comisión del Síndic del Parlamento de Cataluña para debatir el Informe al Parlamento 2023, que ya se presentó el pasado 20 de marzo.