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2025-02-13Cinco defensorías del pueblo apuestan por medidas alternativas en la resolución de los conflictos que les plantean los ciudadanos
El 5 de febrero de 2025 se ha celebrado el acto de firma del Acuerdo de las defensorías sobre la cultura de la justicia restaurativa, el diálogo, la conciliación, el acuerdo y la reparación, que busca impulsar las medidas alternativas de resolución de conflictos en las quejas que llegan a estas instituciones de defensa de derechos. El Acuerdo, impulsado por la síndica de greuges, también ha sido firmado por el defensor del pueblo andaluz; el ararteko (País Vasco); la diputada del Común (Canarias) y la arartekoa (Navarra).
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2025-02-07
Second Ombuds Academy on challenging complaint behaviour was a big success!
On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2025-02-07
Commonwealth Ombudsman expanded its functions
The Commonwealth Ombudsman has expanded its functions with the establishment of the National Student Ombudsman (NSO) which commenced operations on 1 February 2025. The NSO is a free, independent, and impartial service for students to resolve complaints about their higher education provider.
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2025-02-07
Own Initiative Investigation into possible systemic maladministration within the Corradino Correctional Facility
In 2021, as a result of persistent media reports, alleging violations of basic human rights and non-observance of prison regulations within the Corradino Correctional Facility, and after NGO “Moviment Graffitti” wrote to the Ombudsman highlighting these concerns, the Ombudsman Mr Anthony Mifsud decided to conduct this investigation in accordance with sub-article (2) of Article 13 of the Ombudsman Act (Cap. 385).
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2025-02-07
Carmit Fenton Adv. is the new Head of the Office of the Ombudsman at the State Comptroller and Ombudsman Office of Israel
On 2 February 2025, Ms. Carmit Fenton, Adv. entered into her seven-year term of office as Head of the Ombudsman Office. Ms. Fenton was appointed as Head of the Ombudsman Office by the State Audit Affairs Committee of the Knesset (Israeli parliament), upon the recommendation of the State Comptroller and Ombudsman, Mr. Matanyahu Englman.
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2025-01-31
Pronunciamiento de ADPRA ante las declaraciones del Presidente de la Nación Argentina en el Foro Económico de Davos
La Asociación de Defensores y Defensoras del Pueblo de la República Argentina (ADPRA) manifiesta su preocupación ante los dichos del Presidente Javier Milei en el Foro Económico de Davos. Por favor, haga clic aquí para leer el comunicado de la ADPRA.
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2025-01-31
45 Years of Civic Defense in Lazio: Commitment, Innovation, and Future
On April 8, 2025, the Ombudsman of the Lazio Region will celebrate the 45th anniversary of civic defense in the Italian region of Lazio with an institutional event titled "45 Years of Civic Defense in Lazio: Commitment, Innovation, and Future." Kindly click here to learn more about the event.
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2025-01-31
El Defensor del Pueblo solicita información para conocer cómo se está procediendo para lograr la inclusión educativa del alumnado gitano
El Defensor del Pueblo acaba de iniciar una actuación de oficio por la que solicita información al Ministerio de Educación, Formación Profesional y Deporte, y a las consejerías de Educación, para conocer qué actuaciones se están llevando a cabo en los distintos territorios para lograr la inclusión educativa del alumnado gitano en condiciones de igualdad con el resto de la población. También reclama conocer los resultados de las mismas.
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2025-01-24
Ombudsman announces results of direct investigation operation into Government’s work in combating abuse of public housing resources
On 22 Januar 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating the abuse of public housing resources, with 31 major recommendations for improvement made to the Hong Kong Housing Authority and the Hong Kong Housing Society.
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2025-01-24
Ombudsmen of the Kingdom of the Netherlands meet in Aruba, now complete
For the first time in history, all the countries within the Kingdom of the Netherlands have an ombudsman, and for the first time, they convened in Aruba. The meeting took place from 13 till 15 January 2025.
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2025-01-17
El Síndic de Greuges de Cataluña después de diez años de la Ley de transparencia constató que se había avanzado mucho, pero todavía quedaba margen de mejora
En ámbitos como la publicidad activa y el acceso a la información pública se ha avanzado, pero en buen gobierno y gobierno abierto, no tanto. Se mantiene una doble velocidad en la implementación de la publicidad activa, en función del número de habitantes. En los canales de participación de la ciudadanía en la actividad pública hay retos pendientes. Buena parte de las denuncias no se traducen en procedimiento sancionador.
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2025-01-17
Yuan de Control lleva a cabo inspección del Yuan Ejecutivo, presentando opiniones sobre temas de interés social y propuestas para la enmienda de normativas pertinentes
El vicepresidente del Yuan de Control, Lee Hung-chun, encabezó a los miembros del Yuan de Control que llevaron a cabo una inspección al Yuan Ejecutivo el 23 de diciembre de 2024.
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2025-01-17
New Commissioner against Corruption of the Macao SAR appointed
On 20 December 2024, the Macao Special Administrative Region of the People’s Republic of China celebrated its 25th anniversary. On the same date, amongst the holders of key public positions, a new Commissioner against Corruption of the Macao Special Administrative Region of the People’s Republic of China was appointed, Ms. Ao Ieong Seong.
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2025-01-09
Equality and Non-discrimination Transcend Borders as “Color Our Rights” Promotes Human Rights Through Poster Design
The Control Yuan National Human Rights Commission (NHRC) held the awards ceremony for the “Color Our Rights: 2024 Human Rights Poster Design Competition” on 8 December 2024.
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2025-01-09
The Office of the State Comptroller and Ombudsman hosts a symposium on the theme of public mediation
On Monday, 23 December 2024, the Office of the State Comptroller and Ombudsman of Israel, in its capacity as "professional home" for sectoral ombudsmen and public complaints commissioners, hosted a symposium on the theme of public mediation for the internal auditors and public inquiries commissioners of local authorities.
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2025-01-09
La institución renueva sus compromisos de calidad con las personas
Se publica la nueva carta de servicio del Síndic de Greuges de Cataluña, que recoge los derechos y deberes de los ciudadanos, y los compromisos de calidad de la institución.
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2025-01-31
Ombudsman’s report calls on NSW Government to renew commitment to OCHRE
The NSW Ombudsman’s report OCHRE 2024: Current status and future direction, was tabled in Parliament on 28 January 2025, delivering an assessment of the NSW Government’s flagship Aboriginal affairs initiative, OCHRE (Opportunity, Choice, Healing, Responsibility, Empowerment).
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2024-12-20
The Office of the State Comptroller and Ombudsman hosts a fruitful roundtable event to mark the publication of its special report on public service
On 27.11.2024, the Office of the State Comptroller and Ombudsman of Israel hosted a highly successful roundtable event to mark the publication of its special report on the topic of public service in public bodies. The report was tabled with the Israeli parliament (Knesset) on 26.11.2024.