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2022-10-27Poldershop: Ombudsman standards future-proof?
Ombudsman institutes take action against maladministration affecting the citizens of their respective country. But what are the standards against which Ombudsman measure the performance of government and why are these standards used? Are these standards future-proof considering the challenges our societies face now and in the near future and the role of the Ombudsman therein? Or are there possibilities for improvement? This was discussed in a Poldershop organized by the National Ombudsman of the Netherlands on 25 October 2022.
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2022-10-27
Alberta Ombudsman and Public Interest Commissioner welcomed distinguished guests from Nigeria
The Senate Committee on Ethics, Privileges and Public Petitions of the Republic of Nigeria paid an official visit to the Alberta Legislative Assembly and the office of the Alberta Ombudsman. The one-week visit was initiated by the Chairman of the Senate Committee, and leader of the delegation, Senator (Dr.) Patrick Ayo Akinyelure, with a view to fostering relations and collaboration.
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2011-02-25EL DEFENSOR al día N° 67 (Febrero 2011)
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2018-05-17
Santa Fe Agenda 2030 Report
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2025-01-24
Applications for the position of the Parliamentary and Health Service Ombudsman are now open
Applications are sought from suitably qualified individuals who wish to be considered for the role of the next Parliamentary and Health Service Ombudsman. The closing date for receipt of completed applications is Monday, 10 February 2025.
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2025-01-24
Ombudsmen of the Kingdom of the Netherlands meet in Aruba, now complete
For the first time in history, all the countries within the Kingdom of the Netherlands have an ombudsman, and for the first time, they convened in Aruba. The meeting took place from 13 till 15 January 2025.
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2025-01-24
Inclusion and accessibility are in the spotlight as the Public Services Ombudsman for Wales publishes a new thematic report, ‘Equality Matters.’
Drawing on a review of the Ombudsman’s cases closed between April 2023 and September 2024, the report sheds light on recurring themes related to the difficulties people have faced in accessing public services in Wales.
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2025-01-24
Government interference puts Yukoners rights at risk
The Minister of Finance has declined a request from the Yukon Ombudsman, Information and Privacy Commissioner, and Public Interest Disclosure Commissioner, Jason Pedlar, to cease Government of Yukon’s unprecedented insertion into his budgetary process, and follow the legislated procedures designed to safeguard the independence of his three mandates. The Minister’s response has forced Pedlar to explore legal action to uphold international standards and protect the rights of Yukoners.
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2025-01-24
Slovak Ombudsman visits Ombudsperson Schwetz
On 21 January 2025, the current Chairperson of the Austrian Ombudsman Board (AOB), Ms. Elisabeth Schwetz, welcomed the Public Defender of Rights of the Slovak Republic, Mr. Róbert Dobrovodský, and his delegation at the premises of the AOB. Mr. Dobrovodský was accompanied by staff members specialised in fundamental rights and NPM matters. The purpose of this inaugural visit was an exchange on thematic areas such as police matters and human rights.
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2011-11-14
Annual Report 2010 (English Version)
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2011-11-14
Annual Report 2010 - English Version
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2022-10-24
La Defensoría del Pueblo de la Provincia de Santa Fe se suma a la Semana de la Acción Climática
En el marco de la Semana de la Acción Climática, que se desarrollará entre el 24 y el 28 de octubre, la Defensoría del Pueblo de la provincia de Santa Fe desarrollará diferentes acciones vinculadas con la promoción de los derechos ambientales, tema que la institución viene abordando hace años.
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2022-10-24
Audiences foraines du Médiateur du Faso : les populations répondent à l’appel du Médiateur du Faso à Boromo
Après Houndé, c’était autour des populations de Boromo d’accueillir la délégation du Médiateur du Faso ce13 octobre 2022 dans le cadre de son audience foraine. Un rendez-vous d’échange et de partage avec les autorités administratives, coutumières, religieuses et les acteurs de la société civile.
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2022-10-24
43. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 43. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2022-10-21
Mesa de Emergencia Social para hablar de los retos a afrontar ante el contexto social y económico actual
La síndica de greuges, Esther Giménez-Salinas, ha convocado esta mañana la Mesa de Emergencia Social, formada por nueve representantes de las entidades sociales catalanas –Mesa del Tercer Sector, DINCAT, Cáritas Cataluña, Cruz Roja, Amigos de los Mayores, Banco de Alimentos, Comunidad de Sant'Egidio, Arrels Fundación y Fundesplai– para mostrar su voluntad de seguir impulsando esta herramienta y para hablar sobre las líneas de futuro y los retos que habrá que afrontar.
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2022-10-21
African Ombuds Institutes Working for Peace, Security, and Development
Ombuds institutes have a special role in the social justice landscape of their countries that enables them to make significant contributions to the achievement of the SDGs and help close the global justice gap. A recent workshop allowed participating ombuds institutes to share their efforts to improve security sector governance as a core element of realizing SDG 16 on peaceful, just, and inclusive societies. To read the full article by Maaike de Langen please click here.
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2018-06-07
Malta - Annual Report 2017 - EN
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2012-10-02
España - El Defensor al Día - octubre 2012
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2022-10-19
Health care complaints to B.C. Ombudsperson highest in ten years
The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.