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2024-12-06Veterans Ombud announces the 2024 Commendations recipients
On 28 November 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine presented nine 2024 Veterans Ombud Commendations to recipients at a virtual ceremony. The award recognizes and honours the dedication, hard work and selfless motivation of an individual or group's contribution to Canada's Veterans and their families.
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2018-12-18
Human Rights Network of Portuguese Speaking Countries to develop information exchange on citizens' complaints
At the invitation of the Ombudsman of Portugal, Maria Lúcia Amaral, the third meeting of the Network of Ombudsmen, National Commissions for Human Rights and other Human Rights Institutions of the Community of Portuguese Speaking Countries (CPLP Human Rights Network) took place on 13 December in Lisbon.
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2019-03-27
Information report on the real rights of persons with disabilities to vote in European Parliament elections
This report presents the state of play of the implementation of the right of European Union citizens with disabilities to vote in elections to the European Parliament. With this report, the European Economic and Social Committee (EESC) provides a full picture of how this right is actually implemented. The report is available in English, French and Spanish.
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2018-02-15
Victorian Ombudsman investigates treatment of a woman found unfit to stand trial
The Victorian Ombudsman is seeking information from legal and community organisations and the public, to assist her investigation into the treatment of a woman found unfit to stand trial.
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2016-08-22
Ombudsman urges education providers to learn from complaints
Following an invitation from Ireland’s Institutes of Technology Ombudsman Peter Tyndall met with them in Galway on Thursday 18 August to highlight his role in examining complaints from the public about the third-level education sector. At the meeting the Ombudsman urged all providers of public services to use complaints as a source of learning. He also encouraged students who are unable to resolve complaints locally to bring their complaint to his Office.
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2017-01-04Special Report on the Right to Adequate Housing (2015) - EN
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2017-11-29
Report of the Secretary-General: Implementing the responsibility to protect: accountability for prevention
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2017-10-23
Councils reminded of their duty to homeless families following Ombudsman investigation
Local authorities are being reminded about the need to house homeless families appropriately, following two separate investigations into the London Borough of Redbridge by the Local Government and Social Care Ombudsman.
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2019-09-17
ACRC and Korea Press Foundation cooperate in running educational program to raise journalists’ awareness of protection for whistleblowers
For the first time, an educational course on the protection system for corruption reporters and public interest whistleblowers was conducted for trainee journalists who just started their careers in the field of journalism.
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2020-02-20
1 in 5 mental health patients don’t feel safe in NHS care, Ombudsman finds
A new survey published by the Parliamentary and Health Service Ombudsman found that one in five people did not feel safe while in the care of the NHS mental health service that treated them.
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2017-06-02
NPM Workshop on communication skills to be held in Vienna
After two very successful workshops with an NPM focus in Latvia (2015) and Lithuania (2016) the IOI will hold a follow-up NPM workshop with a special focus on developing skills to optimise interaction and communication with challenging conversation partners in Vienna (Austria) from 25 – 27 September 2017. Registration is now open!
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2020-04-09
CPT: Principles relating to the treatment of persons deprived of their liberty in the context of the coronavirus disease (COVID-19) pandemic – March 2020
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2015-09-15
Ombudsman to examine complaints about private nursing homes
The public can now bring complaints about private nursing homes to Ombudsman Peter Tyndall. From 24 August 2015 the Ombudsman has had his powers extended so that he can independently examine complaints about private nursing homes in receipt of public funding under subvention or through the Nursing Home Support Scheme (also known as ‘Fair Deal’).
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2017-04-13
Ombudsman Strategies for Getting to Yes and Beyond: Acceptance and Implementation of Recommendations (Ontario Ombudsman, April 2017)
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2016-12-07
Ombudsman issued reprimand to police concerning searches of domiciles
Deputy-Ombudsman Jussi Pajuoja has published three decisions in which he criticises the actions of the police when carrying out searches of domiciles. One of the searches was carried out because of a suspected offence and the other two in order to find a defendant who was ordered to be brought before a district court.
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2018-10-15
CNDH requests implementation of precautionary measures to promote protection of human rights defenders and journalists
The National Commission of Human Rights (CNDH) requests the Secretariats of the Interior (SEGOB), and Finance and Public Credit (SHCP) to implement measures to avoid the disprotection, motivated by the lack of resources, of 727 beneficiaries secured by the Mechanism for the Protection of Rights Defenders Humans and Journalists (MPPDDHP).
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2016-05-11
Ombudsman calls on Ontarion to abolish indefinite segregation
Ontario Ombudsman Paul Dubé today urged the Ministry of Community Safety and Correctional Services to abolish the practice of placing inmates indefinitely in segregation and develop alternatives to protect the rights of the vulnerable.
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2015-08-17
Denying Patients the free Entitlement to Medicines is causing an Injustice that needs to be remedied
The report is on four cases that the Commissioner for Health investigated and about which he is at an impasse with Department of Health for the last two years. One case concerns a Type 2 diabetic patient who had been prescribed Glargine Insulin by his Consultant Diabetologist. The Department’s policy is to give this type of insulin only to Type 1 patients, and, therefore, the patient was denied the treatment needed. There must be, of course, other patients with the same predicament.
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2017-04-06
Challenges to human rights - Commissioner at the workshop for ombudspersons
"It is not just about populism as a political method, but about the use of populism to destroy constitutional courts. In such circumstances, the ombudsman must be a guardian of values such as human rights. It must be reliable in terms of legal solutions but also creative in terms of communication methods", said Adam Bodnar, the Commissioner for Human Rights at the workshop for ombudspersons organized on April 3-4 in Barcelona.