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2016-04-29Workshop on Human Rights Challenges and the Ombudsmen
An IOI Workshop on “Human rights challenges now: the Ombudsman facing threats”, was hosted by the Office of the Ombudsman of Catalonia and held in Barcelona from 26 – 27 April 2016.
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2016-05-06
Annual SEE NPM Network meeting held in Salzburg
Between 21 and 22 April 2016, experts from Ombudsman Institutions of South Eastern Europe gathered in Salzburg.
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2016-05-25
Parliament rejects annual report of Ombudswoman
“The vote of the parliament is a political pressure on the independence of this institution”, says Lora Vidovic, Ombudswoman of Croatia.
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2015-07-20
MDAC research on access to justice for children with mental disabilities
The Mental Disability Advocacy Center (MDAC), an international human rights organisation based in Budapest, recently completed a 2-year European multi-country research project on access to justice for children with mental disabilities. The project was designed to strengthen access to justice and legal remedies for children with intellectual or psycho-disabilities who have been victims of human rights violations. Summary reports are - among others - available in English and Spanish.
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2016-05-23
ACRC publishes Annual Report 2015
The Anti-corruption and Civil Right Commission (ACRC) published the “ACRC Korea Annual Report 2015”, a collection of the ACRC’s performance and major policies of the year 2015. The Annual Report contains all efforts undertaken by the ACRC to fight corruption and protect the rights of the people over last year.
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2015-06-03india lokayukt-madhya-pradesh legal-foundations
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2014-06-27
Rapport annuel 2013 du Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
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2014-11-04
New South Wales Ombudsman - Annual Report 2013/2014 - EN
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2016-08-01
New Zealand Ombudsman: Strategic Intentions 2016-2020 - EN
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2014-06-25
Annual Report 2013/2014 of the Public Services Ombudsman
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2014-01-30
FRA: Access to data protection remedies in EU Member States – Report (Jan 2014) EN
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2015-08-07
Ombudsman of Ireland - Annual Report 2014 - EN
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2016-05-17
FRA publishes handbook on European law relating to the rights of the child
Children are full-fledged holders of rights. They are beneficiaries of all human and fundamental rights and subjects of special regulations, given their specific characteristics. This handbook aims to illustrate how European law and case law accommodate the specific interests and needs of children.
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2016-04-21
Ombudsman Hong Kong promotes Code on Access to Information and launches TV programme
On 20 April Hong Kong Ombudsman, Ms Connie Lau, announced that a new section dedicated to complaint cases relating to the Code on Access to Information has been added to the website of the Office of The Ombudsman. Furthermore, the Office collaborated with Radio Television Hong Kong (RTHK) to produce a TV mini-series called “The Ombudsman 5-minuter”.
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2016-05-17
Prisoners should have access to independent complaints body
Ombudsman Peter Tyndall has welcomed the recommendation by Inspector of Prisons, Judge Michael Reilly, that the Ombudsman be given the powers to investigate complaints from prisoners. Judge Reilly was speaking at ‘The Ombudsman behind Bars’ conference in Dublin on Thursday 12 May. The conference heard that Ireland is breaching human rights by not allowing adult prisoners have their complaints independently investigated.
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2014-02-06
Ombudsman Nova Scotia - Annual Report 2010/2011 - EN
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2013-01-31
The Ombudsman (Issue 48, January 2013)
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2015-09-08
The Constitutional Court repealed the provisions of the Mental Health Act at the Ombudsman’s request
The Constitutional Court of the Republic of Slovenia repealed a part of the Mental Health Act at its session on 10 June 2015. The third sentence of the second paragraph of Article 74 is repealed, namely the provision defining that on behalf of a person who has been deprived of their capacity to conclude contracts, consent for admission to a secure ward is given by a legal representative. It also repealed the third sentence of the third paragraph of Article 74 of this Act, i.e. the provision regulating that only the legal representative of the person in a secure ward may withdraw such consent at any time or request that the person be released from the ward.
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2013-04-24
Grumbles, Gripes and Grievances - the role of complaints in transforming public services