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2016-05-30Investigation by Victorian Ombudsman shows that unfair fare enforcement system must change
A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman Deborah Glass.
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2014-08-13Control Yuan - Annual Report 2010 - EN
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2015-04-01
International Ombudsman Institute - Anti-Corruption Training Course in Curacao - May 2015
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2014-08-13
Control Yuan - Annual Report 2009 - EN
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2013-02-21
IACA Newsletter 01 2013
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2015-03-31
International Ombudsman Institute - Anti-Corruption Training - Curacao May 2015
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2015-03-27
Norway - Annual Report 2010 (Summary) EN
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2016-06-13
Ombudsman reveals mistakes in children's protection
The Czech Ombudsman's Office has looked into 142 complaints against the bodies for social and legal protection of children (OSPOD) in the past two years and has found mistakes in 77 cases (54 percent).
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2016-06-13
Victorian Ombudsman tables report on misuse of council resources
A culture of entitlement among some council workers must be dealt with before a major scandal erupts, says Victorian Ombudsman Deborah Glass.
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2015-10-15
New Zealand - Annual Report 2014/2015 EN
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2015-07-15
Local Government Ombudsman - Annual Report 2013/2014 EN
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2014-08-13
Control Yuan - Annual Report 2008 - EN
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2016-06-29
Ombudsman Hong Kong announces results of direct investigation
The Ombudsman, Ms Connie Lau, announced the completion of a direct investigation into the Government's provision of public columbarium niches.
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2016-06-08
Veterans Ombudsman releases review on support available to ill and injured RCMP members
Veterans Ombudsman Guy Parent released a review on Supporting Ill and Injured RCMP Members and their Families.
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2015-11-04
Measuring and monitoring performance
As with any other public or private sector organisation, it is important that offices monitor, measure and report on their performance. This will provide the Ombudsman and senior staff with confidence in the work of the office. It will also allow the office to demonstrate to the community that it is making appropriate and efficient use of the funding and resources with which it is provided. In some jurisdictions, this information can also be of assistance to the Parliamentary Committees tasked with overseeing the work of the Ombudsman. Offices can use this information to support applications for additional funding and resources, particularly if there is a clear increase in a particular area of the office’s work. And finally, this information will be useful to demonstrate the office’s importance to the community.
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2016-05-31
Ombudsman Hong Kong conducts own-motioned investigation into Housing Department's mechanism
The Ombudsman, Ms Connie Lau, announced a direct investigation to examine whether the mechanism of the Housing Department (HD) for taking follow-up action against unauthorised alterations by public housing tenants in their units is adequate and effective.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.
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2015-08-06
Human Rights Defender - Equal Treatment Report 2013 EN
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2015-06-08
Latvia - Ombudsman - Report on the free education (May 2012) - EN
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2016-08-31
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